Jonathan Masterson

Jonathan Masterson Email and Phone Number

Head of Operations Hospitality - South, Southwest and Wales @ Professional Security
Bournemouth, England, GB
Jonathan Masterson's Location
Greater Bournemouth Area, United Kingdom
About Jonathan Masterson

I have been in the hospitality sector for over 17 years and have managed a variety of businesses both here in the UK and in Australia. I have a well rounded knowledge of all styles of venues from food lead to late night high energy. I pride myself on my passion for growing a team to deliver key goals and a clear vision so at every turn we are always on the same page. With this outlook I have always delivered exceptional results in each and every business and role I have had.In recent years I have taken on a Stock Management role where in a 12 months period I was able to grow the stock performance in more than 500 bars to £500k YOY growth. In the last 12 months I have been an Area Manager for Slug & Lettuce – the strongest performing brand in Stonegate’s portfolio of over 850 venues. This includes supporting the sites in the South East which annually turn over £13 million.Unfortunately, my role as an Area Manager has been affected by the global Covid-19 pandemic and the subsequent downturn in Hospitality. Following redundancy, I am available immediately and open to new challenges.

Jonathan Masterson's Current Company Details
Professional Security

Professional Security

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Head of Operations Hospitality - South, Southwest and Wales
Bournemouth, England, GB
Employees:
1357
Jonathan Masterson Work Experience Details
  • Professional Security
    Head Of Operations Hospitality - South, Southwest And Wales
    Professional Security
    Bournemouth, England, Gb
  • Professional Security
    Head Of Operations Hospitality - South, Southwest & Wales
    Professional Security Jun 2022 - Present
    Professional Security was established in 2005. The business has been through a transformational change over the last 2 years, and we now have established Guarding & Hospitality arms.We provide our clients with full nationwide coverage and cover client deployments across England, Wales and Scotland. Our people are our priority and our biggest asset - we have a database of over 150,000 registered personnel and hundreds of new applicants each week.We are passionate about working with… Show more Professional Security was established in 2005. The business has been through a transformational change over the last 2 years, and we now have established Guarding & Hospitality arms.We provide our clients with full nationwide coverage and cover client deployments across England, Wales and Scotland. Our people are our priority and our biggest asset - we have a database of over 150,000 registered personnel and hundreds of new applicants each week.We are passionate about working with exceptional people and we now have an extensive management infrastructure in place with a wealth of retail, guarding and hospitality experience.We put our clients first. We have some amazing partners, ranging from standalone independent operators all the way up to the large PLCs. Whatever the scale of the client’s business, Professional Security is a great current and future fit.Compliance is at the heart of our company and to back this up, we have an extensive suite of accreditations including ACS for Guarding and Door Supervision, and a wide range of trade memberships including IPSA and UK Hospitality.We aspire for our people to enjoy the journey whilst working for Professional. We celebrate the wins and have a big ambition to continue to focus on our staff engagement and wellbeing program. Check out our social to see what we have been up to!Facebook: https://www.facebook.com/UKProfSecTwitter: https://twitter.com/ProfSecInstagram: https://www.instagram.com/professionalsecurity/ Show less
  • Brewhouse & Kitchen
    Operations Manager
    Brewhouse & Kitchen Sep 2021 - Jun 2022
  • Professional Security
    Operations Manager
    Professional Security Jul 2021 - Sep 2021
  • Brewhouse & Kitchen
    General Manager
    Brewhouse & Kitchen Dec 2020 - Jul 2021
    Bournemouth, England, United Kingdom
    General Manager at Brewhouse and Kitchen Bournemouth
  • Stonegate Pub Company Limited
    Area Manager
    Stonegate Pub Company Limited May 2019 - Nov 2020
    South East England
    As an Area Manager I am responsible for the financial performance of all the sites within my region in the South of England. My role is support driven, encouraging and motivating my teams for success daily• Operational and financial responsibility for 11 sites in the south east with annual turnover of £13m per annum.• Maintaining consistency across sites and brand standards.• Strong risk management focus with compliance and regulatory standards being meet in all sites.
  • Stonegate Pub Company Limited
    Branded Bars Stock Coach
    Stonegate Pub Company Limited May 2018 - May 2019
    National
    The Stock Coach role within Stonegate is a secondment National role to support bars manage stock control issues. It’s part of a wider training programme to develop Area Managers. In 12 months, I drove +£500k improvements across the branded bars estate through coaching, clarity of guidance and consistent behaviours.• Responsible to improve stock/margin results across 500 branded bars in Stonegate.• While in role implemented new processes & training program to improve companywide… Show more The Stock Coach role within Stonegate is a secondment National role to support bars manage stock control issues. It’s part of a wider training programme to develop Area Managers. In 12 months, I drove +£500k improvements across the branded bars estate through coaching, clarity of guidance and consistent behaviours.• Responsible to improve stock/margin results across 500 branded bars in Stonegate.• While in role implemented new processes & training program to improve companywide performance.• Focus on site by site training on top 25 underperformers and implement stock champion roles within each area to give stock margin performance a stronger week by week focus.• Over 12 months in role delivered a year on year improvement of over £500k. Show less
  • Intertain Ltd
    General Manager / Cluster Area Manager
    Intertain Ltd May 2014 - May 2018
    Bournemouth, England, United Kingdom
    Cluster Area ManagerIntertain Pub Company (Bought by Stonegate in 2018) Oct 2016 – Jan 2017Within this role I continued operating Walkabout/Felsons in Bournemouth as well as Area Manager for the Walkabout sites in the South West consisting of 4 venues with annual turnover of around £5m per annum.General Manager Walkabout Felsons Bournemouth, Intertain (Bought by Stonegate in 2015) May 2014 – May 2018• Operating 2 businesses – Felsons was a cocktail-led, pool hall… Show more Cluster Area ManagerIntertain Pub Company (Bought by Stonegate in 2018) Oct 2016 – Jan 2017Within this role I continued operating Walkabout/Felsons in Bournemouth as well as Area Manager for the Walkabout sites in the South West consisting of 4 venues with annual turnover of around £5m per annum.General Manager Walkabout Felsons Bournemouth, Intertain (Bought by Stonegate in 2015) May 2014 – May 2018• Operating 2 businesses – Felsons was a cocktail-led, pool hall concept designed to attract a more diverse clientele. • £2m per annum in sales - Felsons delivered £500k in year 1.• Awarded “Best Investment in Stonegate” 2017.• Following my success, I was a key contributor in establishing new Felsons sites up nationally, working with our Learning & Development teams, to instill the best operational practices to maintain brand consistency. Show less
  • Open Door Pub Company
    General Manager
    Open Door Pub Company Jun 2011 - May 2014
    Melbourne, Victoria, Australia
    The Hawthorn Hotel (Turnover $2.8m pa) June 12/May 14Mentone Hotel (Turnover $4m pa) June 11/June 12During my period with ODPC I operated 2 venues. Both large capacity with strong food trade and entertainment, from live band nights to 2 of the largest student nights in Melbourne.I managed all aspects of the business with a strong focus on sales and marketing as well as working closely with student groups, promoters and other 3rd parties to drive the most… Show more The Hawthorn Hotel (Turnover $2.8m pa) June 12/May 14Mentone Hotel (Turnover $4m pa) June 11/June 12During my period with ODPC I operated 2 venues. Both large capacity with strong food trade and entertainment, from live band nights to 2 of the largest student nights in Melbourne.I managed all aspects of the business with a strong focus on sales and marketing as well as working closely with student groups, promoters and other 3rd parties to drive the most out of each individual event. Show less
  • Intertain Ltd
    General Manager
    Intertain Ltd Feb 2003 - May 2009
    England, United Kingdom
    Walkabout Bromley / Walkabout Watford / Walkabout NottinghamDuring my 8 years with Intertain I operated numerous venues starting from bar and very quickly working my way up to General Manager at Walkabout Bromley.• A strong focus on consistent standards, strong team commitment to a shared goal and an engaging team to deliver those shared visions.• A very hands on operator working closely with the teams to deliver Consistency, high standards and customer… Show more Walkabout Bromley / Walkabout Watford / Walkabout NottinghamDuring my 8 years with Intertain I operated numerous venues starting from bar and very quickly working my way up to General Manager at Walkabout Bromley.• A strong focus on consistent standards, strong team commitment to a shared goal and an engaging team to deliver those shared visions.• A very hands on operator working closely with the teams to deliver Consistency, high standards and customer satisfaction.• Delivered budgeted growth in all 3 sites during my time operating each site Show less

Jonathan Masterson Education Details

Frequently Asked Questions about Jonathan Masterson

What company does Jonathan Masterson work for?

Jonathan Masterson works for Professional Security

What is Jonathan Masterson's role at the current company?

Jonathan Masterson's current role is Head of Operations Hospitality - South, Southwest and Wales.

What schools did Jonathan Masterson attend?

Jonathan Masterson attended Deakin University.

Who are Jonathan Masterson's colleagues?

Jonathan Masterson's colleagues are Manoj Oli, Tory Walters, Jim Metcalfe Metcalfe, Afzal Hussain, Abdullah Khadim, Liban Hussein, Darwin Singporewala.

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