Jonathan Masterson Email & Phone Number

Bournemouth, England, Gb

Professional Security was established in 2005. The business has been through a transformational change over the last 2 years, and we now have established Guarding & Hospitality arms.We provide our clients with full nationwide coverage and cover client deployments across England, Wales and Scotland. Our people are our priority and our biggest asset - we have a database of over 150,000 registered personnel and hundreds of new applicants each week.We are passionate about working with… Show more Professional Security was established in 2005. The business has been through a transformational change over the last 2 years, and we now have established Guarding & Hospitality arms.We provide our clients with full nationwide coverage and cover client deployments across England, Wales and Scotland. Our people are our priority and our biggest asset - we have a database of over 150,000 registered personnel and hundreds of new applicants each week.We are passionate about working with exceptional people and we now have an extensive management infrastructure in place with a wealth of retail, guarding and hospitality experience.We put our clients first. We have some amazing partners, ranging from standalone independent operators all the way up to the large PLCs. Whatever the scale of the client’s business, Professional Security is a great current and future fit.Compliance is at the heart of our company and to back this up, we have an extensive suite of accreditations including ACS for Guarding and Door Supervision, and a wide range of trade memberships including IPSA and UK Hospitality.We aspire for our people to enjoy the journey whilst working for Professional. We celebrate the wins and have a big ambition to continue to focus on our staff engagement and wellbeing program. Check out our social to see what we have been up to!Facebook: https://www.facebook.com/UKProfSecTwitter: https://twitter.com/ProfSecInstagram: https://www.instagram.com/professionalsecurity/ Show less

Bournemouth, England, United Kingdom

General Manager at Brewhouse and Kitchen Bournemouth

South East England

As an Area Manager I am responsible for the financial performance of all the sites within my region in the South of England. My role is support driven, encouraging and motivating my teams for success daily• Operational and financial responsibility for 11 sites in the south east with annual turnover of £13m per annum.• Maintaining consistency across sites and brand standards.• Strong risk management focus with compliance and regulatory standards being meet in all sites.

National

The Stock Coach role within Stonegate is a secondment National role to support bars manage stock control issues. It’s part of a wider training programme to develop Area Managers. In 12 months, I drove +£500k improvements across the branded bars estate through coaching, clarity of guidance and consistent behaviours.• Responsible to improve stock/margin results across 500 branded bars in Stonegate.• While in role implemented new processes & training program to improve companywide… Show more The Stock Coach role within Stonegate is a secondment National role to support bars manage stock control issues. It’s part of a wider training programme to develop Area Managers. In 12 months, I drove +£500k improvements across the branded bars estate through coaching, clarity of guidance and consistent behaviours.• Responsible to improve stock/margin results across 500 branded bars in Stonegate.• While in role implemented new processes & training program to improve companywide performance.• Focus on site by site training on top 25 underperformers and implement stock champion roles within each area to give stock margin performance a stronger week by week focus.• Over 12 months in role delivered a year on year improvement of over £500k. Show less

Bournemouth, England, United Kingdom

Cluster Area ManagerIntertain Pub Company (Bought by Stonegate in 2018) Oct 2016 – Jan 2017Within this role I continued operating Walkabout/Felsons in Bournemouth as well as Area Manager for the Walkabout sites in the South West consisting of 4 venues with annual turnover of around £5m per annum.General Manager Walkabout Felsons Bournemouth, Intertain (Bought by Stonegate in 2015) May 2014 – May 2018• Operating 2 businesses – Felsons was a cocktail-led, pool hall… Show more Cluster Area ManagerIntertain Pub Company (Bought by Stonegate in 2018) Oct 2016 – Jan 2017Within this role I continued operating Walkabout/Felsons in Bournemouth as well as Area Manager for the Walkabout sites in the South West consisting of 4 venues with annual turnover of around £5m per annum.General Manager Walkabout Felsons Bournemouth, Intertain (Bought by Stonegate in 2015) May 2014 – May 2018• Operating 2 businesses – Felsons was a cocktail-led, pool hall concept designed to attract a more diverse clientele. • £2m per annum in sales - Felsons delivered £500k in year 1.• Awarded “Best Investment in Stonegate” 2017.• Following my success, I was a key contributor in establishing new Felsons sites up nationally, working with our Learning & Development teams, to instill the best operational practices to maintain brand consistency. Show less

Melbourne, Victoria, Australia

The Hawthorn Hotel (Turnover $2.8m pa) June 12/May 14Mentone Hotel (Turnover $4m pa) June 11/June 12During my period with ODPC I operated 2 venues. Both large capacity with strong food trade and entertainment, from live band nights to 2 of the largest student nights in Melbourne.I managed all aspects of the business with a strong focus on sales and marketing as well as working closely with student groups, promoters and other 3rd parties to drive the most… Show more The Hawthorn Hotel (Turnover $2.8m pa) June 12/May 14Mentone Hotel (Turnover $4m pa) June 11/June 12During my period with ODPC I operated 2 venues. Both large capacity with strong food trade and entertainment, from live band nights to 2 of the largest student nights in Melbourne.I managed all aspects of the business with a strong focus on sales and marketing as well as working closely with student groups, promoters and other 3rd parties to drive the most out of each individual event. Show less

England, United Kingdom

Walkabout Bromley / Walkabout Watford / Walkabout NottinghamDuring my 8 years with Intertain I operated numerous venues starting from bar and very quickly working my way up to General Manager at Walkabout Bromley.• A strong focus on consistent standards, strong team commitment to a shared goal and an engaging team to deliver those shared visions.• A very hands on operator working closely with the teams to deliver Consistency, high standards and customer… Show more Walkabout Bromley / Walkabout Watford / Walkabout NottinghamDuring my 8 years with Intertain I operated numerous venues starting from bar and very quickly working my way up to General Manager at Walkabout Bromley.• A strong focus on consistent standards, strong team commitment to a shared goal and an engaging team to deliver those shared visions.• A very hands on operator working closely with the teams to deliver Consistency, high standards and customer satisfaction.• Delivered budgeted growth in all 3 sites during my time operating each site Show less