Jon Roby Email & Phone Number

Wakefield, Gb

Wakefield, Gb

Emley Moor, England, United Kingdom

Working with business leaders to create high quality requirements and prioritise delivery of data products based on business value.

West Yorkshire, England, United Kingdom

Strategic, analytical, and technical support for business insight and intelligence activities. Product owner Operations and Technology insights.

Emley Moor, England, United Kingdom

- Owning the Availability, Capacity and Service Continuity processes- Contractual complience- Governance- Data analytics- Customer reporting and presentation- Driving operational collaboration- Managing risk and saving £millions through continuous improvement

Emley Moor, England, United Kingdom

Huddersfield, West Yorkshire, United Kingdom

Yorkshire, United Kingdom

[2015-2016]Focussed on the delivery of high quality, robust and resilient IT systems to support business growth through MBO and acquisition across the Yorkshire region.- System integration- Data/case management integration- LAN/WAN/MPLS optimisation- Infrastructure performance monitoring- Technical training- Case management development- Management Information (MI) development- 3rd line support of network, server and desktop- CRM implementation- Datacentre integration- Disaster recovery testing- IT security (Cyber Essentials +)[2012 to 2015]To form and deliver IT strategy, using high level design and roadmap to delivery transformation across the enterprise. To manage and resource the development of in house case management software and MI reports.- Multiple end to end project delivery- Server virtualisation- Thin client and desktop rollout (Citrix Xenapp)- Management of the IT service and support function- Stakeholder management- 3rd party vendor management- Mobile device and Wi-Fi- Disaster recovery (business continuation)- Budgeting- T-SQL and SSRS development

Leeds

To lead the IT support desk function and act as technical lead, managing IT projects to improve the delivery of IT service to the business.- Implementation of Microsoft Active Directory and Microsoft Exchange- Systen integration (legacy)- Introduction of an IT development function for reporting a case management- Software and hardware auditing- Network upgrades- Desktop upgrades- Remote access and enhanced user mobility

Leeds

To act as technical lead, with an objective to introduce best practice and develop IT services across the business. Providing IT consultation and support to small businesses in the region.- Formation of an IT support desk function- Automation of IT administrative tasks- Implementation of system monitoring tools- Introduction of software tools to facilitate desktop support

Oxfordshire, United Kingdom

Working as part of an infrastructure team to identify and implement effective IT systems to support 1500 users across the UK and a computer manufacturing network. Providing 3rd line support and keeping the IT helpdesk informed of key system changes.- Infrastructure development (LAN/WAN, server and desktop)- Migration of 1500 users to Microsoft Active Directory from a legacy platform (NetWare)- 3rd line technical support.- Microsoft Exchange, SQL Server, Cisco, HP, TCP/IP, DNS, DHCP