Jon R Silva Email & Phone Number

Brazil

Brazil

Senior IT Infrastructure Manager and People Manager for IBM's z/OS Systems, leading a team of professionals who support over 230 z/OS Logical Partitions hosting hundreds of IBM applications worldwide. Responsibilities include ensuring the maintenance, optimization, and reliability of z/OS environments, ensuring seamless operations and high availability for.

Brazil

IT Tribe Coordinator for IBM zSystems®, coordinating managers and teams of z OS, Storage, Tools, Network, Configuration, Capacity, and Enablers, supporting over 230 IBM Systems with 10 Squads and 70 Team Members across multiple geographies.

Brazil

First Line Manager and People Manager for IBM zSystems®, managing systems and teams in America, Europe, and Asia Pacific.FLL accountable of managing over 100 z/OS and z Storage systems, as well as leading three teams and more than 30 people across multiple geographies.

Brazil

Delivery Manager responsible for organizing, administering, and supervising people, processes, and technologies to create a comprehensive plan that meets client expectations. Key duties include overseeing service delivery, establishing policies for high performance, monitoring employees, evaluating customer feedback for quality improvement, and removing.

Nova Odessa, São Paulo, Brazil

Responsible for overseeing GDPR/LGPD compliance activities within the OBER group. This includes process mapping, training programs, awareness initiatives, and data education efforts, as well as the formalization of the Personal Data Protection Committee. Developed and enforced internal data privacy policies to address non-compliance and ensure adherence to.

Nova Odessa, São Paulo, Brazil

Responsible for establishing and managing the Information Technology Project Office (ITPO), ensuring the implementation of best practices and methodologies aligned with business goals and needs.Actively managed project portfolios, supplier relationships, resources, timelines, and risks, while overseeing key knowledge areas. Facilitated integration across.

Sumaré, SP, Brazil

Responsible for transitioning, activating, and stabilizing services and systems from the New Projects team using ITIL practices. This includes monitoring, evaluating, and presenting key performance indicators (KPIs) and results. Managed IT service levels by prioritizing resources and demands, handling risks and deviations in services provided by suppliers.

Sumaré, SP, Brazil

Responsible for handling new requests, developing, and implementing tax and accounting systems, including major platforms and legacy systems like Thomson Reuters, SAP, and IBM JDE. Contributor to a task force for implementing electronic invoicing (for products and services), ensuring full compliance with relevant legislation, and producing technical.

Sumaré, SP, Brazil

Responsible for providing IT support across all organizational levels, covering a wide range of technologies, services, and products. Key responsibilities include the installation and maintenance of IT infrastructure and operations, ensuring continuous improvement in various areas such as data centers, servers, LAN/WAN, Internet access, VPN, hardware.

Mba (Program) In Strategic Business Leadership, Business Administration And Management

International Mba In Project Management With Emphasis On Information Technology, Project Management

Bachelor'S Degree, Computer And Information Sciences, General

Advance English And Business English, Idiomas, Harvard, Massachusetts - Usa

C1 Advanced English Level

Tax And Accounting Bookkeeping, Tax And Accounting

Network Administration Technician, Information Technology