-Market Research Consulting, Analysis & ReportingSpecialties:Product Feedback • Brand Research • Customer Preferences • Satisfaction SurveysEnrollment • Focus Groups • Translation • Transcription • Event Evaluation • Health Surveys

• Project management of focus groups, providing logistical support, translation and analysis of results• Creation and administration of paper surveys and development of conclusions and strategies• Copy writing of proposals, community reports and client presentations

Coordinator of Latino Media Campaign, managing content, scheduling and media buys for radio shows, TV spots and print advertisements.Sales support expert for a wide variety of areas, training staff on Latino cultural cues and community outreach, fulfilling translation needs, providing forms support in Spanish, performing open enrollments in Spanish, making all Spanish forms and collateral available through internal communication.Events planning and community involvement, working closely with partners to plan health fairs, recognition ceremonies for heroes of the community, safety promoters classes and soccer games.

Taught business English to employees of local firms

Fast paced position, with large work volumes and consistent deadlinesCreated and managed office electronic files as well as the department websiteProvided customer service as a receptionist and helped organize department hosted events

Trained in quality assurance skills which were applied on various web-based projectsPerformed data entry, web site testing, troubleshooting and installing systems/servers