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Jon Ryan is listed as EMEA Sr. Program Manager at WorldWide Tech Services at WorldWide TechServices (WWTS), a company with 643 employees, based in Limerick, County Limerick, Ireland. AeroLeads shows a work email signal at wwts.com and a matched LinkedIn profile for Jon Ryan.
Jon Ryan previously worked as EMEA Sr. Program Manager at Worldwide Techservices (Wwts) and Owner at Glickly | Marketing. Jon Ryan holds Bachelor Of Tech, Manufacturing Technology from University Of Limerick.
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Deployment and management of the IT Outsourcing operations across 42 countries in EMEA. Accountable for the successful implementation of all initiatives, programs and changes. Ensuring uncompromised Customer Satisfaction. Working directly with a number of Vendor Partner operations located across Europe, Middle-East and Africa that deliver a range of ITO services as part of our Global network of operational delivery centres. I enjoy working within a highly matrix-driven Multinational organisation and exhibit solid organisational, communication, and negotiation skills with strong Client-Customer and financial focus.My current responsibilities require me to: • Manage the Vendor’s local operational performance - monitoring performance against Service Level Agreements and working with our Vendor Partners to address any performance issues.• Manage the day to day relationship and contract governance between WWTS and our Partner network, for my Clients.• Liaise with our internal Global Team, Vendor Account Management teams and my Client's EMEA Leadership team on relevant planning and vendor contract management topics.• Planning and management of month end commercial processes to ensure financials, work orders and key business processes are executed as part of our KPI set.• Provide guidance, feedback, and leadership to drive our Vendor Partners to achieve continuous improvement on all operational, financial, quality, and satisfaction metrics.• Agree and monitor appropriate corrective action plans and deal with any local in-country escalations.• Manage Change - overseeing vendor readiness to support new program launches, changes to contracts, business rules, processes and tools.• Ensure SOPs/SOWs are in place and executed consistently with global processes and best practices.• Project manage implementation of new processes to production phase at vendors.
Listed skills include Process Improvement, Management, Project Management, Business Process Improvement, and 46 others.
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Limerick, Ireland
Jon is currently responsible for contracting, performance management, continuous improvement and execution activities for all outsourced providers, in supporting his Client (via Worldwide TechServices) in EMEA. He is a trusted Program Manager and Service Delivery Manager who anticipates and operationally executes on ITO contracts and opportunities by.
Limerick, Ireland
Website Design (Wordpress)Business DevelopmentNetworkingSocial Media StudiesPREducation Technology
Limerick
Cost Savings and Process improvementGlobal Dell Project Manager for PackagingBox Re-use Project saving 600 Tonnes of Cardboard annually Transfer of AC Adapters from boxes to JifffyBagsPM3 TrainedPMP pending. Certification due EOQ2FY’14DCS Replenishment redesign ProjectNew Services Introduction for EMEA Service Parts (Multivendor Support, ProSupport 4.
NPI launches - Continuously drove for excellence to be Service Ready for NPI launches.Focused on the “Parts” piece of the Phase Review Process for all Enterprise New Product launchesDrove to make NPI process clearer and more efficientTrained new HiresFocused on all Engineering resources and solutions available to close customer open callsProject work –.
EMEA Service Readiness - Ensured Enterprise products were Service Ready across the Service DepartmentsCrossFunctional engagment and Sign-Off - Functions included were Marketing, Training, Parts, Workcentres and WarrantiesServices Feedback - High Level New Product information issued to Dell’s Technical Support representatives for feedback and.
New Product introduction - Ensured all Notebook Pilot material in-house for New Product Engineer pilots.Buyer/Planner contact - Engaged with Procurement representatives and Worldwide Procurement to streamline processFactory readiness - Ensured all Procurement representatives had visibility on Volume Purchase Orders to support Factory ramp plan and.
Server Performance analysis - Analysed and maintained servers for Planning softwareTable & Data analysis - Supported IT Consultant for maintenance and development of new software product implementation.
ECO Management - Implemented thousands of European Service Engineering Change Orders including: new parts approval, changes to new parts, changes to Bills of Material, obsoletion of old parts, Firmware upates, setting up motherboard reworks etc.Product Purge Management - including issuing, tracking, implementing changes, closing out and reportingQuality.
EMF 1, Limerick, Ireland
PC Repair Process Re-design - Facility layout updated to remove inefficiencies. Processes mapped and documented.Plant and Test equipment - Researched, calibrated, procured and comissioned plant scanners, printers, conveyors, totes, work-benches, anti-static equipment, racking, carousels, PC and peripheral test jigs, PC and peripheral test equipment etc.ISO.
Celbridge, Co. Kildare, Ireland.
End-to-End Design and Manufacture of a new Venturi powered Electrical contactor assembly system. Process involved Time & Motion studies, Materials technology research, Vendor engagement, Material selection, Mechanical Drawings, Machine Shop visits, Prototype testing, Pilots, Production build, Launch, Maintainence and Training.
Other employees you can reach at wwts.com. View company contacts for 643 employees →
Patrick Davis
Colleague at Worldwide Techservices (Wwts)
Moline, Illinois, United States, United States
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AV
Aaron Vozzolo
Colleague at Worldwide Techservices (Wwts)
New Hartford, Connecticut, United States, United States
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Edward Holmes
Colleague at Worldwide Techservices (Wwts)
Bridgeport, Connecticut, United States, United States
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MS
Marcos Simoes
Colleague at Worldwide Techservices (Wwts)
Winston-Salem, North Carolina, United States, United States
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BL
Branko Lazaric
Colleague at Worldwide Techservices (Wwts)
Philadelphia, Pennsylvania, United States, United States
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MM
Michael Meluso
Colleague at Worldwide Techservices (Wwts)
Caldwell, New Jersey, United States, United States
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KL
Kyle Laird
Colleague at Worldwide Techservices (Wwts)
Oxford, Mississippi, United States, United States
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MM
Mayon Mitchell
Colleague at Worldwide Techservices (Wwts)
Manchester, New Hampshire, United States, United States
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ML
Mike Lawrence
Colleague at Worldwide Techservices (Wwts)
Tipp City, Ohio, United States, United States
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LS
Lori Sellers
Colleague at Worldwide Techservices (Wwts)
Memphis, Tennessee, United States, United States
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Activities and Societies: ActingAwarded 'Gold Letter' from the President of the University of Limerick in 1991
Activities and Societies: Production Manager for Local Theatre Group
Activities and Societies: Irish National Swimming Team Top 3 Fastest Swimmers in Ireland, 1987 Munster Swimming Champion, 1986 Limerick.
Quick answers generated from the profile data available on this page.
Jon Ryan works for WorldWide TechServices (WWTS).
Jon Ryan is listed as EMEA Sr. Program Manager at WorldWide Tech Services at WorldWide TechServices (WWTS).
AeroLeads has found 1 work email signal at @wwts.com for Jon Ryan at WorldWide TechServices (WWTS).
Jon Ryan is based in Limerick, County Limerick, Ireland while working with WorldWide TechServices (WWTS).
Jon Ryan has worked for Worldwide Techservices (Wwts), Glickly | Marketing, Dell Inc., Dell Services, and Dell Manufacturing.
Jon Ryan's colleagues at WorldWide TechServices (WWTS) include Patrick Davis, Aaron Vozzolo, Edward Holmes, Marcos Simoes, and Branko Lazaric.
You can use AeroLeads to view verified contact signals for Jon Ryan at WorldWide TechServices (WWTS), including work email, phone, and LinkedIn data when available.
Jon Ryan holds Bachelor Of Tech, Manufacturing Technology from University Of Limerick.
Jon Ryan is listed with skills including Process Improvement, Management, Project Management, Business Process Improvement, Cross Functional Team Leadership, Pmp, Supply Chain, and Leadership.
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