Jon San Pedro Email & Phone Number

Metro Manila

Ncr - National Capital Region, Philippines

• Responsible for submitting and checking both operations related and administrative related reports on a weekly basis.• Coordinates the regional training schedule for the Asia Pacific region.• Coordinate with global stakeholders regarding training projects and training resources allocation.• Responsible for the monitoring, mentoring and coaching of the IT trainers for Asia Pacific.• Performs the same responsibilities as of a Regional IT Trainer.

• Responsible for conducting IT training to White & Case staff (e.g. Legal Secretaries, Attorneys, Partners, Admin Staff, etc.) primarily in the Asia Pacific Region. Application includes (but not limited to) Microsoft Office Programs, Word Processing applications, Firm specific applications and On-line collaborative programs.• Tasked with testing said applications whenever there updates or upgrades. • Creates and updates training documentation which includes Training outlines, manuals… Show more • Responsible for conducting IT training to White & Case staff (e.g. Legal Secretaries, Attorneys, Partners, Admin Staff, etc.) primarily in the Asia Pacific Region. Application includes (but not limited to) Microsoft Office Programs, Word Processing applications, Firm specific applications and On-line collaborative programs.• Tasked with testing said applications whenever there updates or upgrades. • Creates and updates training documentation which includes Training outlines, manuals, presentations, quick cards and Flash modules• Conducts floor support for White & Case staff for any IT related assistance.• Conducts open discussions with Global Service Desks analysts on a bi-monthly basis. Show less

• Responsible for submitting and checking both corporate and client required reports on a weekly basis.• Responsible for plotting classes on a weekly basis and coordinating with both HR and recruitment for updating the said report. This include room assignments, head count and schedule.• Oversees several trainers in terms of development and compliance to training guidelines set by the company.• Reports directly to the Training director for the site/program• Submits corporate… Show more • Responsible for submitting and checking both corporate and client required reports on a weekly basis.• Responsible for plotting classes on a weekly basis and coordinating with both HR and recruitment for updating the said report. This include room assignments, head count and schedule.• Oversees several trainers in terms of development and compliance to training guidelines set by the company.• Reports directly to the Training director for the site/program• Submits corporate required reports for the site/program Show less

Technical support for a Cable-Internet provider in the US.