I help businesses maximise their potential. With over thirty years working in sales, operations, and customer services, many of them at executive or director level, my knowledge and experience can help you overcome the challenges you’re facing today.I believe in getting to know you and your business in detail before starting any project. I have a lot of tools in my kitbag, and I’m driven by compassion and critical thinking. As well as being a vehicle leasing specialist my areas of expertise are:LeadershipCan you clearly articulate your vision? Do your teams understand the roles they play in achieving your company goals? There are so many questions around leadership, from how executive teams interact to driving a team of people towards aspirational goals. I can unite teams, improve staff engagement, and help create a vision that inspires you and your people.Business StrategyMany businesses struggle to understand their USPs, to identify how they make money, and why they don’t. I can help you review your market, your customer base, your products and services, and your processes. My aim: to maximise your profits. I bring fresh eyes to your business so you can find the right path to success.Customer Service/ExperienceIf you’re not putting customers at the heart of everything you do, you’re missing out on increased revenue, better client retention, happier staff, and healthier profits. I can improve staff engagement, customer journey planning, bring sales and service together, develop VOC programmes, and so much more.Key Account ManagementKey accounts are your most precious assets. But do you develop strong, open, relationships with them? Are you employing the right people to leverage those relationships, is return on investment meeting expectations? I trained in Key Account Management at Cranfield University, and have managed multi-national, demanding key accounts across many sectors, delivering outstanding results. I can help your organisation do the same.Let me help your business overcome its barriers to success. If you're a business owner or conpany director with the ambition to achieve great things, message me and let's start the conversation.