Jon Shaffer Email & Phone Number

Monterey Ca

As part of the point of sale team I provided configuration, training, customization, maintenance, and reporting formally for Galaxy Ticketing System. Additionally, I work as part of an implementation team to install and maintain Tessitura as the Aquarium’s new point of sale system, online web-store, and membership/development CRM. With every new feature.

Ashland, OR

As part of the corporate EMyth team I provided IT admin support and technology training to in office employees, remote business coaches, and business coaching clients. As the technology trainer I created instructional video series to help make technology accessible to business coaches and coaching clients, produced live monthly technology webinars for.

Hollywood, CA

As part of a small team I provided on-site and remote IT Support & Network Security to several contracted businesses. Set up a system of proactive maintenance for end users. Handled client's sensitive information and educated end users on healthy internet security/password creation.

San Francisco, CA

As part of the overnight team I provided Guests with a Platinum arrival experience; checked in Guests, acted as a phone operator, night auditor, and rooms controller; provided Guests with personalized information about San Francisco, and worked as a team to achieve sales and performance goals.

San Francisco, CA

As part of the Guest Service team I worked to ensure daily operations of the natural history museum. I provided museum visitors with an interactive experience, education on various exhibits, and information about San Francisco. I supervised a daily team of Guest Service employees to ensure all Guest experience and sales goals were met. I worked with the.