Jon Shupe Email & Phone Number

Dallas, Tx, Us

Boise, Idaho, Us

Boise, Idaho, Us

Erie, Colorado, Us

Lead Project Charter sessions with clients, managers and engineers to set scope and deliverables. Work with Product Management team to maintain and revise Product Roadmap. Devise, estimate and maintain project timelines. Maintain Product and Sprint backlogs. Facilitate Agile Scrum ceremonies, including Sprint Planning, Grooming, Daily Stand-ups, Demos and Reviews/Retrospectives. Coach developers on the Agile process. Document Sprint progress and report on Project Status to Management, including Engineering statistics for Company Dashboard.- Organized and standardized sprint ceremonies across five engineering teams (Front-End, Connectivity, Core Systems, SRE and Customer Success Engineering)- Worked with engineering teams to standardize planning process. - Led engineering teams in constant process improvement through Retrospectives at the end of each sprint.- Migrated Company technical documentation (300+ documents) into a single collaborative environment. - Implemented standard project status reporting process to senior executives.

Dallas, Texas, Us

Senior Project Manager/Scrum MasterProject Manager and Scrum Master, supporting US based engineering team. Support Agile Development team, facilitating daily scrum meetings, sprint planning sessions, reviews and retrospectives. Support Product Manager in managing and prioritizing project backlog. Work with Client Managers, Product Manager and Lead Engineers in developing project plans/roadmaps for new initiatives, including requirements gathering, developing wireframes and user stories, and monitoring progress and modifying plans/roadmaps against progress.- With the Engineering team, successfully planned and project managed delivery of a brand new application in 6 months, keeping the project on schedule for successful introduction with complete functionality at a world trade conference.- Working with Product Manger, prioritized and planned the development of functionality for Customer Portal to reduce the amount of customer support required, resulting in $300,000 in labor cost avoidance.- Proposed and implemented standard suite of Project Planning documentation. Implemented standard project status reporting process to senior executives.- After a strategic “pivot”, re-organized, planned and project managed new connections between MEWS, a PMS developer, and SynXis, for hotel room ARI and Reservations for on-time delivery within a tight, externally mandated timeline.

Dallas, Texas, Us

Deploy talent and resources for IT projects (Agile and Waterfall), set deadlines, assign responsibilities, monitor progress of projects, identify roadblocks and develop solutions. Manage projects through the entire Software Delivery Life Cycle (SDLC). Manage project roadmap to meet evolving business strategy during a time of rapid change. Regularly meet with business partners to gather and document requirements and ensure projects stay in line with expectations. Develop plans, schedules and resourcing at project and portfolio level. Integrate internal developer resources with external contractors to meet project deadlines. As the IT project manager, I was responsible for bringing about technology changes that revolutionized how we deliver our core service. This resulted in operations in five states growing to twenty five states in one year.- Moved software development team from Waterfall project management to Agile.- Bridged a pre-existing departmental gap between IT team and business, improving IT understanding of needs and setting the business expectations, leading to better project results.- Instituted project roadmap review, and ran regular change management meetings with stakeholders.- Managed a portfolio of SaaS enterprise systems, balancing business needs against budget restrictions.- Built, managed and mentored new team of developers. - Defined Help Desk Policies and Process, built and managed Help Desk team.- Documented and formalized IT policies and processes.- Led HIPAA Security compliance efforts.- Won the 2015 Catapult Health Core Value Award, the company’s highest award.

New York, Ny, Us

Led team responsible for providing reporting and analytics of HR Data, and developing reporting system solutions for employees. Led implementation of the Absence Management and Reporting modules for Workday HCM SaaS implementation project, including analysis of functional and business requirements, directing the design and implementation of business rules and processes by Deloitte analysts, system and user acceptance testing, including testing of the Workday mobile app, and post-go live trouble shooting. - Workday implementation was completed in 9 months, from requirements gathering to go-live, including remediation of over 250 production reports. - Improved response for HR data requests from multiple days to completion of 95% of requests in 24 hours.- Led project to develop and implement a multi-step off-cycle merit increase approval process, from front line managers to the president of the radio business segment (over 1,000 managers for 12,000 employees).

Plano, Texas, Us

Manage Store Systems rollouts, facilitating between IT and retail operators. Acted as point of contact and advocated for stores during the roll out of major system upgrades to over 4,000 stores, including wireless networking for stores and guests, and handheld devices for mobile Point of Sale. Support Store Operations team with data analysis and visualization. Manage development and rollout of web-based solutions.- During the wireless network rollout, communicated with stores and acted as advocate for stores for issues occurring from nightly installations at 50-60 stores over a period of 3 months.- Coordinated store systems improvement projects, including hand held point of sales devices, multi-function printers, including recovery, re-purposing or disposition of older hardware. - Led the development of a special reservation system to support the “Free Haircut Month” promotion, where JCPenney salons gave free haircuts to over a million children. - Provided ongoing data analysis of project progress to Store Operations senior leaders.

Plano, Texas, Us

Managed HR system special projects in compensation, development and collaboration. Provided ad hoc reporting, analytics and visualization. Led the implementation of a innovation/collaboration system that resulted in $2 million in savings. Led project from vendor review and selection, through prototyping, data conversion and community management. Involved working with internal and external development resources, and across all company functions.Strategy and execution for systems supporting innovation and collaboration.- Led the implementation of an innovation/collaboration system that resulted in $2 million in savings. Led project from vendor review and selection, through prototyping, data conversion and community management. Involved working with internal and external development resources, and across all company functions. - Received the President’s Award in 2011, JCPenney’s top management award, for the work on the innovation system.- Created ad hoc system for handling special bonus plan, including a special one-time bonus payout to 120,000 store associates.

Dallas, Texas, Us

Providing website setup and design services

Us

Managed direct and indirect resources in the development, re-engineering and maintenance of the HR systems for the international division of Yum Global Restaurants (KFC, Pizza Hut, Taco Bell). Partnered with HR managers and analysts from 15 international business units in 14 countries to maintain accurate and timely HR data. Acted as part of the core extranet team to develop infrastructure, content strategies, training and implementation for the international extranet. Developed reports as required and provided ad hoc reporting and analysis, as well as consultation on systems issues for the international HR team.• Led cross-functional team of external developers and internal content owners to develop and roll out Yumnet, a corporate extranet for communication and knowledge transfer to Franchisees, including in- line page editing, opening content contribution to entire employee base for zero additional cost.• Coordinated with Yum Project Management Office on reporting, resourcing and documenting YRI development projects.• Led Data Migration project ($850,000 budget) to build automated interfaces between in-country systems and the Yum! PeopleSoft HRMS, providing a single source for all HR data on global executives and managers.• Developed planning application for organization development team to track high potential employees and analyze bench strength, resulting in better calls on long-term development.• Led the One Best Way Balanced Scorecard Pilot initiative, developing a global balanced scorecard metric reporting tool, and rolling it out to all international business units, resulting in uniform reporting of global key performance indicators• Led the development of an internet based tool for the year-end merit, bonus and stock option grant process, resulting in reliable and accurate data for calibrating executive compensation by the head of HR and the YRI President.

Plano, Tx, Us

Managed team of 2-3 analysts maintaining HR systems and developing improvements. Trained HR professionals in the use of reporting and analysis tools. Re-built team after Pizza Hut move to Dallas in 1995.• Developed personnel database server for access by home office and field HR professionals, resultingin greater availability and accuracy of data, and replacing monthly distribution of printed report (1000+pages).• Reviewed leading HRIS systems and presented recommendations to senior management, resultingin selection of new consolidated system for Pizza Hut, Taco Bell and KFC.• Point person for consolidated payroll and HRIS (PeopleSoft) systems implementation for Pizza Hut.

Charlotte, Nc, Us

Led team responsible for identifying and evaluating new manufacturing technology opportunities, Led development of neural net based process control system, developed design methods and design automation software for product development, including integrated design and manufacturing tools for aircraft evacuation systems.

Ms, Mechanical Engineering

Bs, Mechanical Engineering

Ph.D., Mechanical Engineering