Jon Simon Email & Phone Number

Montreal, Quebec, Canada

At The Lunch Pro (https://forlunch.pro), we invite you on a captivating culinary journey that transcends the mere act of eating and delves into a world rich with flavours, memories, and wellness.Here, you’ll discover a treasure trove of experiences that cater to every taste, lifestyle, and emotion. Our platform is a mosaic of nostalgic lunches, traditional.

Montreal, Quebec, Canada

Manage the technical and logistics of online live and recorded content. Moderate expertise with vMix.

Montreal, Quebec, Canada

The Lunch Channel: Recipes, Reviews, and Reminiscences is a web site dedicated to the middle of our every days.

Montreal, Quebec, Canada

Montreal, Quebec, Canada

Some of the projects I have been led in this role include:Launch of Fibe TVFibe TV Restart and LookbackFibe Alt TV (now known as Fibe TV App)Home Hub 3000 modem launchNetflix app on the Fibe TV receiversWireless Home Internet in Ontario, Quebec and the Atlantic provincesBell Streamer (Android TV based device)GigaHub modemFibe TV - Mediaroom on Android /.

Dorval, Quebec

• Plan and implement large programs that help Bell to deliver a best in class client experience. In addition to helping identify improvement opportunities, I manage the end to end delivery of cross functional projects.
• Create project plans, manage, develop, and implement technical solutions projects
• Project Manager for BITS (Bell Interactive Troubleshooting Solution now called "Blueprints") that guides first line customer support agents trough technical flows to assist customers in solving their technical issues.
• Influence sponsors, key stakeholders, and business primes for support and successful implementation strategy.
• Write and develop technical training content
• Act as consultant on non-technical support projects to integrate a troubleshooting component where appropriate

Dorval, Quebec

• Plan and implement large programs that help Bell to deliver a best in class client experience. In addition to helping identify improvement opportunities,I manage the end to end delivery of cross functional projects and.
• Recipient for the second year in a row of the Bell Eclipse Award, also awarded Bell's highest honour, the Bravo award in 2010.
• Analyze and identify process and application improvement opportunities for both contact center cost optimization and customer experience improvement.
• Analyze call trends and drivers. Identify opportunities and actions to drive call reductions and improved productivity
• Develop impact assessments/business cases for new call centre initiatives
• Create project plans, manage, develop, and implement technical solutions projects

Assist the Business Coach in leading a group of participants through the twelve week, Leadership & Communications Course through weekly presentations and coaching in-between sessions to an assigned group of participants.

Helped define process and procedure for IPTV technical support. Provided technical experise to a very thin project team. Provide complete support both on aquisition and post-sales support to the pilot customers.

Assisted our clients in the US and Canada to recover profits lost to inaccurate billing and reduce future telecom charges, we recover lost profits and eliminate unused services.Sydian has adopted Six Sigma methodology into our delivery process. By employing centralized Analysis Centers of Excellence, we have been able to build a significant knowledge base.

Solutions Convergence Marcil assisted enterprises in realizing the benefits of current and emerging telecom and data technologies.Working in partnership with other firms, we can demonstrate significant improvement in reduction of the overall telecom spend.

TUI Telecom-IT assisted small and medium sized enterprise in maximizing benefits from existing telecom technology and provided a clear path to convergence acting as a Bell Canada Certified Partner. Key product lines included Nortel, Cisco, Avaya and Mitel IP telephony systems, MPLS networking, IT services etc. Complete line of IT services including.

Directeur d’agents, (Channel Manager) responsible for recruiting and developing an indirect channel for Telus’ wireline services with independent firms, primarily in the Data/IP marketplace. Products included Hosted IP based Call Centre, Managed Hosted Data Services, IP Messaging and Conferencing (Collaborative services) High speed connectivity, Nortel.

Responsible for the sale of Professional Datacom and IT services as well as developing labour-based services, telecom and high-end data solutions with a firm known pricipally for selling hardware. Through the coaching of targeted sales reps and developing customer relationships was able to generate consistently high sales levels.Professional Services Sales.

Montreal, Quebec

Responsible for promoting Ericsson's entire IP product portfolio to their carrier clientele in the Montreal area.Products included leading-edge routers and switches (Ericsson, Extreme Networks, NetScreen and Juniper), GPRS and EDGE migration, mobile applications, wireless VPN connectivity, IP persistence, VoIP, Toll Bypass, MPLS/IP backbone, GGSN, etc.This.

Responsible for transforming the company from exclusively a reseller of hardware to the sale of high level professional services aimed at telecom carrier clientèle.Successfully signed consulting contracts with ISPs, cable companies and large corporations.Also responsible for the sales of such product lines as FORE, Alcatel, NetScreen, Ericsson, Extreme.

Worked in Product Management launched several products in Canada including Raritan Master Console, Tricord PowerFrame and Lantronix. In addition was responsible for the sale of several fibre optic connectivity products to a carrier and utility clientele.

Partner with responsibility for the systems integration department (Novell NetWare) of SINA

As the lead person for PC sales I acted as the integrator of Macintoshes and PCs in the corporate market. Provided consultation, sales and support services. Expertise in Networking (including AppleTalk/PC interconnections). Sold and supported integrated network for Les Jeux de Québec.Certified as an Apple Systems Engineer

Responsible for channel sales for Eastern Canada with specific responsibility of 3Com products and services including 3+Open LAN Manager Network Operating System. Exceeded all sales forecasts through a complicated integrated sale to a key government department through a network of indepedent computer firms across Canada aligned specifically for this $23.

Covered local news events including all municipal and regional councils and school boards. Anchored weekend news and sports casts. Anchored municipal election coverage.Occasionally acted as substitute host for a weekly half-hour interview programme.