Jon Spenceley Email & Phone Number

Guelph, Ontario, Canada

Working with Blue North Strategies' non-profit clients to create engaging email campaigns that drive results for the good work they do!

Guelph, On

Expanded my role to include:- Analyzing processes and requirements to help departments move to new collaboration tools- Marketing and deploying new services with our communications team- Developing and delivering collaboration training to large and small groups- Building relationships and transparency with distributed campus IT leaders- Developing a successful L&D session on Emotional Resilience for Customer Support StaffDuring the COVID-19 pandemic, my team helped the entire campus community adjust to working remotely using our collaboration tools. I am proud of the extraordinary people I work with, and how quickly they were able to adapt and continue their good work in the face of a massive disruption to work and life.

Guelph, On

Working as part of the Computing and Communications Services team, I work to ensure the email and collaboration tools offered by the University are facilitating communication and enhancing productivity. Serving as the final escalation point for issues around email and Office 365.

As part of Vidyard's amazing content team, I used our blog, social channels, webinars, and videos to help teach our audience about the power of video for their marketing and lead generation efforts.

Kitchener, On

I work with marketers, content producers, and publishers to take their video content to the next level. Building Vidyard's digital brand, I manage our social channels, and develop email & blog content to help our users succeed in their video endeavors. Using Pardot and Salesforce, I help our marketing team measure the success of our campaigns, and ensure our sales team has a constant supply of high-quality leads that are excited about the power of video.Managing our agency and partner relationships, I help enable a dedicated network of marketing and sales professionals to leverage Vidyard with their clients, and see real results from their video marketing.I also have the opportunity to star in a number of our videos, lead webinars, and speak at events across North America about video marketing.Thinking of using video in your content marketing strategy? Let's talk!

Guelph, On

Helping to create and sell locally-crafted spirits with a team of passionate distillers. Using local grains to cook, ferment, and distill moonshine, vodka, and gin. Discovering the art of aging with former bourbon barrels, and leading group tours around our open-concept distillery floor to educate passionate spirits fans about the origins of their favourite libations.

Toronto

I grew and managed the Sprouter.com community. Sourced content, events, startups and interviewed founders for the entrepreneur-focused newsletter Sprouter Weekly, which was syndicated regularly in the Financial Post.Planned and managed Sprout Up events in major cities around North America, including liaising with sponsors, booking venues, sourcing speakers, and ensuring the events ran smoothly. Also responsible for watering the plants, and making Pina Coladas (as needed).

Toronto, Canada Area

Respond to users’ email inquiries, moderate community forums, Twitter, and answer support phone calls. Developed copy for email correspondence to customers and marketing campaigns. Plan & organize company-wide events, including support graduation ceremonies, holiday parties and company social events for 70+ employees and their families. Plan & organize customer events in cities across North America, inviting customers to interact with FreshBooks staff in an informal, fun setting.

Toronto, Canada Area

Connect with new users, consult with users on their business, provide support and guidance on features and work flow.

Troubleshooting personal computers for staff and students at the University, including virus removal, network troubleshooting, software assistance and productivity software support. Ran seminars and training sessions on Microsoft Office software, including Word, Excel and Powerpoint. Facilitated changes to central university account information including passwords, account names, and personal details. Expanded and streamlined internal Knowledge Base to accelerate customer assistance and standardize solutions to common issues.

Instructed and assisted students in learning basic computer literacy skills, including Microsoft Office and Microsoft Windows. Monitored and administered tests and exams for both computer literacy program and WebCT. Administered and maintained student computer labs at George Brown College and Ryerson University used by LIAD department.

Developed scheduling software and scientific software for the SHARCNET supercomputing cluster. Wrote and researched technical papers in multiprocessor job scheduling and genetic algorithm training.Planned and executed scientific batch testing of software for performance evaluation and comparison

Master Of Arts - Ma, Leadership

Bachelor Of Computing, Computing And Information Science (Honours)

Activities and Societies: Community Liaison for CS-Club/SOCIS 2005 - 2007, Interhall Council 2004 - 2005 Graduated with Distinction