Regional Director of Sales and Operations Northeast (2022-present)• Promoted to oversee 37 stores and lead a team of Regional Managers.• Responsible for total operations and sales for 37 hardware stores in New England.• Developed the first Regional Merchandising Guidelines in the company.• Initiated a mentoring program for new or underperforming managers.• Developed and implemented the first 'Performance Improvement Plan’ tool.• Successfully assimilated 4 newly acquired stores with a new training program.• Organized the Area of Responsibility program for the Region.• Developed and instituted "best practices" in freight efficiency.

Promoted to this opportunity and reporting to the Regional Vice President of retail operations my management responsibilities include, but are not limited to the:* Overseeing of 12 regional store teams while directly monitoring 5 store Managers whose composite staff include sales associates and a team of 75 operational members who collectively generate an estimated annual sales production of $48 million.* Delivery of training newly hired staff to accommodate an emerging marketplace while building teams to achieve the corporation’s sales objectives.* Hiring and recruiting talent on temporary and permanent basis for new store operations.* Advising, interacting and instructing Profit and Loss (P&L) budgetary details with new store management teams.* Reviewing operational records and reports with Project Sales Managers to determine and reach profitability objectives.* Evaluating and approving necessary budgetary expenditures.* Designing and planning commercial displays and keeping abreast of trends related to the generating of additional store sales.* Developing ideas and plans for merchandising displays and window decorations.* Aiding and working at new store openings with regional management.* Innovating new ideas and strategies for new store openings and cost savings* Cut opening payroll by 25% per store, introduced new staging methods to use labor more efficiently

Advanced to this responsibility and reporting to the Senior District Manager, my accountabilities and accomplishments included:* Building the annual sales volume from $3.2 million to $3.7 million (+15.6%)* Teaching and training new employees where this unit became the first in store sales within the district.* Directing and coordinating the stores financing and budgetary activities to fund operations, maximize investments that resulted to achieving operational efficiency.* Determining all staffing requirements, interviewing candidates, hiring and training new employees and monitoring the related personnel processes.* Setting up and running hiring centers for mass hiring events. Working with local agencies to staff stores. * Performing sales floor work, greeting and assisting customers, stocking shelves and taking inventory.* Planning the efficiency of all store layouts and design displays.

*Learn the Company Procedures to plant stores in the New England region

Executive Director• Manage a million dollar year round conference and retreat center. • Building and maintaining budget, facilities, staff and all areas of the operation. • Institute new financial policies including a Three Bid Policy for all work done on the property over $300.00, and having the final approval of all bids.• Event Coordination: Set up and coordinated events each weekend including a celebration cruise with key speakers and vendor support and a full Seniors Week (Boomers and Beyond). Worked to engage our aging population and to give more programming for them. • Helped to transform the organization from near bankruptcy to finishing in the black with all accounts funded in 15 months. • Rebranding and Social Media extensive experience *started Face book pages and a profile. *Utilized Constant Contact extensively. *New website launch /development including new logo and what it stands for. • Extensive Public Speaking and performance. Spoke at and represented the organization to conferences and leadership summits as well as churches.• Leadership Development:* Increased staff performance and customer service standards * Created an atmosphere of trusting each other and welcoming all ideas from staff. *Empowered staff to resolve issues with constituents (Association cottage owners) on their own. • Helped to sell eight cottages and bring in new families to the organization.

Store Manager•Achieved highest community relations and associate satisfaction scores. Implemented all new branding and facilitated the re-launch of the company values to the associates. Knowledge of CRM based marketing programs. •Member of the Cost Reduction Maintenance Task Force. District representative to implement and brainstorm ideas to reduce the maintenance costs. After 6 months showed an 80k savings in our region. Oversaw 12 stores and had weekly visits to them.•Responsible for total operations of grocery “super stores”. Sales from 33 million to 50 million per year and profit of 6% – 9 % bottom lines. Square footage of 50,000 to 79,000 square feet. Coordinated all contracts for the buildings and was responsible for implementing them.•Ran positive sales ID’s in the recession by 3%. •Supervising from 110 – 300 employees including 12 department managers and 3 Assistant Store Managers under my immediate direction. Ran the district training store teaching newly assigned managers the entire training program for success.•District Inventory Shrink Co-ordinator. Ran district programs for 13 stores. Conducted store visits and audits to ensure good retail inventories. Responsible to meet district goal of .54 of sales. • District M.I.A. coordinator. Responsible for ensuring all 13 stores adhered to company policy referring to days worked and time off. Kept our district ranked #1 or 2 out of 15 districts by visiting stores and ensuring compliance to policies. • Union contracts, vendor contracts, merchandising, budgets, payroll and productivity. Enforcing and upholding code of ethics, Massachusetts Serv-safe certification for safe food handling, compliance with local, state and US government policies. • Proficient in Microsoft Office Suite. Have made Power Point presentations for store operations, peers, and groups of up to 1000 people, including use of movies, pictures, and charts in these presentations.

Similar to Store Manager as I learned all departments.