Jon Thomas Email & Phone Number

Houston, Texas, Us

In this role, I lead the Product Management team for BMC's Helix and TrueSight operations solutions. As a team we have completed a portfolio transformation from perpetual on-premises software to subscription based SaaS offerings. In partnership with our customers, we are on a journey to redefine what is possible when you combine service and operations management data, with AI driven insights, and always-on automation that is available in the user's channel of choice. Together we are creating the Autonomous Digital Enterprise.

Houston, Texas, Us

In this position, I helped lead a team of Product Managers as we brought two new cloud native SaaS services to market. These services have helped our customers to govern their costs and stay safe as they leverage public cloud and container technology. Internally, this was also a transformational project as we learned how to rapidly develop new solutions in the public cloud, develop a microservices based platform and iterate quickly with continuous delivery and DevOps.

Houston, Texas, Us

In this role, I managed BMC's DevOps application release management and deployment automation solutions.

Houston, Texas, Us

In this role, I worked on a team of Product Managers to significantly grow the capabilities, customers and revenue for BMC's cloud management platform and tools.

Houston, Texas, Us

In this role, I led a team of Technical Marketing Engineers for BMC's cloud management platform and tools. This included the creation and delivery of technical product presentations, product demonstrations, global enablement, and on-site customer proof of concepts for betas and new releases. During this time I also worked on special projects to integrate BMC Cloud Lifecycle Management into the vBlock and FlexPod reference architectures including the creation of a homegrown VLAN and IP address management system.

Houston, Texas, Us

In this role, I was on a team of Technical Marketing engineers for BMC's newly created Service Automation business unit. As a team we covered server automation (BladeLogic Server), network automation (BladeLogic Network), client automation (BMC Marimba) and IT Process Automation (Atrium Orchestrator) as well as integrated use cases with Remedy ITSM and BMC ProactiveNet Performance Manager. This included the creation and delivery of technical product presentations, product demonstrations, global enablement, and on-site customer proof of concepts for betas and new releases. During this time I also worked on a special project for full-stack service automation, which became the prototype for the initial version of BMC Cloud Lifecycle Management as well as the initial integration to Amazon Web Services.

Houston, Texas, Us

In this role, I worked on a team of Product Specialists to help support the global customer base and sales organization. This included the following:* Conducted high profile proof of concepts and technical presentations* Performed new release evangelism and enablement for customers, sales engineer, and professional services* Delivered high profile professional service engagements and architectural reviews of engagement deliverables* Resolved critical support issues for high value customers

In this role, I was on a team of technical product experts that supported world wide activities including:• Delivering proof of concepts for large strategic deals• Assisting with complex implementations• Supporting critical customer situations• Training internal teams and customers• Documenting of best practices• Creating minimum viable products to test market opportunities

While working in this position, RealOps went from a small 2 month old company to a $54M acquisition by BMC Software. As a member of a small and dynamic company, I had the opportunity to contribute and learn many roles. Some of my responsibilities during this time included: • Troubleshooting, analyzing root cause and coordinating solutions for technical product issues• Administering Linux, Solaris and Windows systems for development and test labs• Testing for quality assurance and building shell based test automations• Developing product installers on InstallAnywhere including custom Java actions• Managing builds and Maven scripts including the creation of custom maven plugins• Delivering proof of concepts • Implementing customer solutions in professional service engagement

Reston, Va, Us