Seasoned RN Transitions to Exciting New ChapterAfter a rewarding 30+ year career as a registered nurse, I'm embarking on a new chapter! Seeking part-time opportunities allows me to share my extensive experience and transferrable skills, stay active, and maintain a fulfilling work-life balance.My nursing journey has equipped me with:Exceptional organization and time management: From coordinating patient care to streamlining workflows, I thrive in dynamic environments.Clear and concise communication: I excel at building rapport, actively listening, and delivering information effectively, tailoring my approach to diverse audiences.Adaptability and problem-solving: Facing unforeseen challenges in healthcare honed my ability to adjust quickly and find creative solutions.Strong work ethic and reliability: I'm known for my dedication, accountability, and commitment to exceeding expectations.Technical proficiency: Adept in using various software applications and systems, I quickly learn new technologies.I'm eager to apply these skills to new challenges and contribute to a collaborative, positive work environment. Whether it's project management, administrative support, training, or research coordination, I'm open to exploring diverse opportunities that leverage my strengths and passion for learning.I'm particularly interested in:Opportunities that leverage my clinical knowledge and skills.Roles that allow me to contribute meaningfully to your team.Environments that foster collaboration and continuous learning.Let's connect! I'm excited to discuss how my experience can benefit your team.
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Rn Case ManagerAscension Apr 2020 - Nov 2023Detroit, Michigan, United StatesResponsibilitiesCoordinated and managed the care of complex patients across a variety of settings, including acute care, home health, and long-term care.Developed and implemented discharge plans for patients, in collaboration with the interdisciplinary team, patient/family, payor, and external resources.Submitted insurance prior authorizations for patients, ensuring timely and accurate documentation.Conducted utilization management (UM) concurrent reviews and Interqual criteria assessments.Provided excellent customer service to patients, families, and staff.Proficient in Microsoft Office Suite and G Suite.Produced professional and appropriate documentation of work.Proficient in the usage of multiple apps/portals.AccomplishmentsReduced hospital readmissions by 5% in 2022.Successfully managed the care of a patient with a complex medical history, resulting in a positive discharge outcome.Provided culturally-sensitive care to a patient from a different country, resulting in a high level of patient satisfaction. -
Rn, Case Manager/Chart ReviewCognizant Technologies Aug 2018 - Feb 2020Tampa, Florida, United StatesResponsibilitiesCoordinated and managed the care of complex patients across a variety of settings, including home health, long-term care, and acute care.Conducted utilization management (UM) concurrent reviews, MCG criteria assessments, and HEDIS measures.Worked remotely from home office, maintaining excellent customer service standards.Proficient in Microsoft Office Suite, Avaya phone system, and Citrix environment.Produced professional and appropriate documentation of work.Proficient in Spanish.AccomplishmentsReduced hospital readmissions by 10% in 2018.Successfully managed the care of a patient with a complex medical history, resulting in a positive discharge outcome.Provided culturally-sensitive care to a Spanish-speaking patient, resulting in a high level of patient satisfaction.
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Rn, Field Case ManagerPreferred Touch Home Care Jan 2017 - Jul 2018Brandon, Florida, United StatesResponsibilitiesPlanned, coordinated, and provided care to homebound patients with complex medical needs.Educated patients and families about disease, medication, and prevention of hospitalization.Supervised LPNs and CNAs, ensuring that they provided safe and effective care.Conducted home visits to assess patient needs and provide support.Collaborated with other healthcare providers to ensure that patients received the best possible care.Documented care in accordance with regulatory standards.AccomplishmentsDeveloped a new educational program for patients and families on disease prevention, resulting in a decrease in the number of emergency department visits.Successfully supervised a team of LPNs and CNAs, resulting in a high level of patient satisfaction. -
Rn, Maternal Health SpecialistReachup, Inc. May 2015 - May 2016Tampa, FlResponsibilitiesRecruited participants for the Maternal Medical Home-Healthy Start program.Conducted comprehensive assessments of participants, identifying risk factors, concerns, priorities, strengths, and resources.Made referrals to appropriate resources as needed, such as WIC, food banks, transportation, and childcare.Assisted participants with accessing medical care and monitored the effectiveness of services.Collected and entered data into the designated database and participated in quality improvement activities.Educated participants to self-manage chronic, pregnancy-induced, or pregnancy-related medical conditions.AccomplishmentsIncreased the number of participants in the Maternal Medical Home-Healthy Start program by 20% in 2015.Developed a new educational program for participants on self-managing chronic medical conditions, resulting in a decrease in the number of hospital readmissions.Successfully assisted a participant with accessing medical care, resulting in a positive birth outcome. -
Director Of Clinical ServicesIntegrity Home Health Care Services, Llc 2013 - 2014Tampa, FlResponsibilitiesCollaborated with Administrator to jointly recruit and hire staff.Created Patient Care Plans in CMS approved format.Managed and maintained credentials of staff and providers.Performed QA review of patient charts in preparation for AHCA certification and licensure.Trained and oriented new staff.Completed and submitted monthly data reports.AccomplishmentsIncreased the number of staff by 10% in 2013.Developed a new training program for new staff, resulting in a decrease in the number of onboarding errors.Successfully completed the AHCA certification and licensure process, ensuring that the organization is in compliance with all regulatory standards. -
Rn, PacuHenry Ford Health 2012 - 2013Detroit, MiResponsibilitiesPrepared patients for surgery, including obtaining informed consent, assessing patient history and allergies, and inserting IV lines.Administered pre-operative medications.Provided customer service to patients while waiting to go to the operating room.Monitored patient vital signs and provided pain management.Documented patient care in the medical record.AccomplishmentsReduced the number of cancelled surgeries by 5% in 2012.Developed a new patient education program on pre-operative care, resulting in a decrease in the number of patient anxiety levels. -
Rn, Field Case ManagerInterim Healthcare 2011 - 2012Tampa, FlResponsibilities:Planned, coordinated, and provided care to homebound patients with complex medical needs.Educated patients and families about disease, medication, and prevention of hospitalization.Supervised LPNs and CNAs, ensuring that they provided safe and effective care.Conducted home visits to assess patient needs and provide support.Collaborated with other healthcare providers to ensure that patients received the best possible care.Documented care in accordance with regulatory standards.Accomplishments:Reduced the number of hospital readmissions by 5% in 2012.Developed a new educational program for patients and families on disease prevention, resulting in a decrease in the number of emergency department visits.Successfully supervised a team of LPNs and CNAs, resulting in a high level of patient satisfaction. -
Rn, Emergency DeptBaycare Health System 2002 - 2010Plant City, FlResponsibilities:Performed accurate assessment and triage of patients, determining the urgency of their care.Provided patient education on their condition and treatment plan.Documented patient care in the electronic medical record (EMR).Delegated staff assignments to ensure that patients received timely and efficient care.Monitored the condition of patients with acute or critical conditions, notifying physicians of any changes.Assisted physicians with splinting and suturing, as needed.Directed patient flow through the emergency department, ensuring that patients were seen in a timely manner.Accomplishments:Reduced the average wait time for patients to be seen by a physician by 10% in 2009.Developed a new patient education program on emergency department procedures, resulting in a decrease in the number of patient complaints.Successfully assisted with a complex trauma case, resulting in a positive patient outcome. -
Rn, Emergency DeptFlorida Hospital Carrollwood 2000 - 2002Tampa, Fl -
Rn, Emergency DeptFlorida Hospital Tampa 1997 - 2000Tampa, Fl -
Rn, Emergency DeptBrandon Regional Hospital 1995 - 1997Brandon, Fl
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Rn, Home HealthPediatric Health Choice 1993 - 1995Tampa, Fl -
Rn, PediatricsBaycare Health System 1993 - 1994Tampa, Fl
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Rn, PediatricsSt. John'S Episcopal Hospital 1987 - 1993Far Rockaway, Ny
Josephine Smith Education Details
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Health Services/Allied Health/Health Sciences, General -
Registered Nursing/Registered Nurse
Frequently Asked Questions about Josephine Smith
What is Josephine Smith's role at the current company?
Josephine Smith's current role is Experience rich professional eager to lend combined knowledge and skills to enhance business performance..
What schools did Josephine Smith attend?
Josephine Smith attended Hillsborough Community College, Kingsborough Community College.
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Josephine Smith
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Josephine Smith
Executive Assistant To The President, Global Risk And Digital At Marsh, LlcNew York, Ny2marsh.com, mmc.com -
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Josephine Smith
Experienced, Regulatory Approved Cfo / Finance Director, Ceo And Board MemberNew York, Ny -
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