YOOMI Is A Leadership Success And Organizational Transformation Company​ specializing in Care the Matters*

Work with MCC to manage their ongoing technology needs. Focus on research, procurement, technical support, and security

JavelinIT provides strategic technology, marketing, and training so you can focus on what matters most... your business and customers. Technology ManagementTechnology is the backbone of almost every business today. You need technology that keeps pace with you, your workers, and your customers. We provide the technical expertise and framework you need to keep your work place efficient, secure, and running like a dream. We ensure that you invest in the right technologies and services to meet your business budget and goals. There when you need us with on-demand and scheduled maintenance options. Our experts are ready to assist you in which ever way works best for you onsite, remotely, or over the phone. Get IT done with JavelinITMarketing We know a business cannot thrive without the right customers. We help you plan and implement a modern and accessible online presence that connects you with your audience. We believe that if you cannot measure it, you cannot manage it. That is why we help our clients analyze their business intelligence analytics to help them identify trends, monitor change, and identify works. In addition to online presence, we also help customers with offline presence, such as business cards, advertisements, car wraps and more. Be seen, heard, and found online and off with JavelinIT. TrainingA key to a successful business is knowledgeable employees. Properly trained employees can be highly productive, rapidly solve and prevent issues, and quickly assist each other and your customers. From a security perspective, aware employees can be your best defense against most security threats. JavelinIT provides training to keep everyone on staff ready for action! With our onsite maintenance service, we provide on demand training and answer questions while Our expertise in business, technology, marketing, and training drives continuous positive change for your business and customers. Contact us to modernize your business with JavelinIT!

Claremont United Church of Christ is an open and affirming church with an amazing assortment of people from all walks of life. In this church, you will find a friendly congregation where you can think for yourself and grow spiritually. They put their faith into action to care for the community and world.

I perform user interface and user design testing, client surveys, online project studies, client feedback, focus groups, application testing, and website reviews as a contractor for usertesting.com. Of note, I have easily maintained a consistent 5 star rating with my clients. With this internet gig, I have provided valuable work to a massively divers clientele, ranging from startups, mom and pop shops, all the way through enterprise businesses. Some of the major brands I have provided work for are Microsoft, Dell, Samsung, Walmart, Amazon, Autodesk, Zappos.com, Asus, Sony, The Home Depot, National Geographic, Godaddy, Spotify, Groupon, Yelp, SEGA, Vistaprint, NBA, airbnb, Paypal, Robinhood.com, Wordpress, CarMAXX, Tripadvisor, HP, Kyak, The New York Times, Salesforce, Symantec, Zynga, Facebook, Intuit, Ebay, eTrade, and many more.Working with UserTesting allows me to stay connected with the latest internet trends and developments, keeps my online and marketing skills sharp, and contributes to making our online experiences even better!

As the head of IT, I managed and coordinated with a diverse team to support the daily local and remote needs for all professors, staff, undergrad and graduate students. This included the care of a undergrad computer lab, a graduate computer lab, a professor’s emerging technology lab, dozens of electronic classrooms, and the massive Carleton Strength and Material Lab.A few of my duties included providing clear oversight for all technology projects, a renovation, and daily activities, establishing and managing a budget, managing and training team members, providing on demand customer service, creating and enforcing IT policies, maintaining documentation, implementing major upgrades to all systems, backup & recovery, and implement new technologies. A great deal of time and effort went into improving department efficiency, enhancing communications, and building awareness of available resources. For example, I implemented computer imaging to decrease deployment time, improve system consistency, and lowered costs. I virtualized our many antiquated physical servers down to just three servers to free up office space, control heat, improve server stability, and decreased energy and equipment costs. For procurement, I standardized our process and aligned with preferred vendors, securing a 15% savings on all technology purchases. I also established our software licensing compliance database and negotiating the 100% donation of multiple expensive engineering software programs. Communication is a key to success for any community. To get everyone involved, I created a dynamic IT focused website and forum to promote open conversation, community involvement, transparency, and promote IT resources. Beyond this, I reached outside of our department to forge partnerships within the School of Engineering, Dean's office, central IT, and other schools to drive technology initiatives, lower costs, and increase business continuity campus wide.

Owned and operated a technology consulting firm based in San Francisco, CA which addressed the technology needs of local small to medium sized businesses. * Managed client hardware and software procurement, maintenance, support, and security.* Install and configuration of networks, servers, desktops, and peripherals.* Assess, implement, maintain, and support systems (networks, desktops, servers, peripherals, and software)* Tutorials via remote connections or in person for groups and individual.* Technical writing of documentation to support users learning process. * Telephone support, troubleshooting for PC and Macintosh machines, peripherals, and software.* Web page development and design. I offered complete web site life cycle management, including domain name & hosting procurement, security, design, statistics, graphic creation, manipulation, and compression, management; updates, eCommerce, and advertising.

Hired to lead, grow, manage, and support innovative IT operations and solutions for the San Francisco and East Bay offices. Oversaw the IT build-out of the new Oakland, CA office. Managed a team to provide IT daily operations and support for 300+ highly mobile users. Coordinated with Finance to control costs and prepare annual budgets. Collaborated with Ketchum Global IT to align technology and business objectives.Collaboration - With Ketchum International IT, I set global priorities and established a cohesive Information Technology plan for the company, implementing relevant portions within the San Francisco and Oakland offices.Finance - Coordinated with CFO & COO to create and manage IT budget, negotiated short-long term contracts, managed equipment leases and technologies procurement.Management – Led a local team in providing daily systems operations, enhancements, & support. Security - Established a local asset retention & recovery process and database to secure IT investments. Recovered stolen laptops worth $30,000 and identified thief.Growth & Expansion - Improved system operations and provided cutting edge technologies to enable and support active and traveling users. Developed and researched emerging technologies. Designed and executed IT expansion plans for the new Oakland office. Coordinating a team of local and global IT staff and the interaction of multiple communication vendors including Pacific Bell, AT&T, ASI, Pac Access, Nortel, Exponents, Avaya and Access.I left Ketchum during the dot com bust, Ketchum was forced to lay off 80% of its workforce to survive. Luckily, it was a good move as they survived and are doing well today.

Lead the IT department for EMPATH handling all local users, our remote consultants, and client site needs. Worked closely with the financial department to set budgets and meet company technology goals. Managed an IT staff (6) to complete time critical projects, update systems, and provide day-to-day support for a diverse customer base on multiple hardware and software platforms. Led the Nursing Informatics division, working with hospital leaders to develop innovative HIPPA compliant hospital care systems.

Worked within a team to provide connectivity, technical support, system management and research for all the professors and students of the San Francisco State University Nursing Department. Collaborated with the School of Human Health Services to solve school wide technical and resource issues.Systems Administration I made all system and hardware recommendations for the professors, classrooms, and multimedia computer lab. I implemented, managed, and supported all systems and trained all users. I maintained and/or prepared network documentation including hardware and software inventory, network mapping, operational procedures, application, and device manuals. As the lead technician, I researched and resolved user problems, documented, and shared solutions with the team. I provided training to professors, students, and IT staff in order to develop and maintain in-house expertise.Customer Service & SupportProvided customer service and technical support to all professors and students to ensure everyone had the appropriate hardware and software. Implemented and assisted user access to appropriate network services. Assisted users in identifying network and IT related resources. SecurityI was responsible for implementing and maintaining system security procedures including password/access controls, virus protection, encryption, and appropriate data backup/archiving and restore procedures.

Planned, implemented, and managed all technology systems for an office of 30 users to ensure business continuity. Collaborated closely with other offices to align our efforts and achieve business goals. Trained all employees on our business processes which relied heavily on technology hardware and software.

Worked on and helped release several entertainment software titles. Either individually or within teams, we tested the product to ensure the highest quality and functionality of the software. Managed teams of testers on software projects and built a Filemaker pro database for entering, tracking and communicating with programmers, artists, and producers on bug status.A few of the games I worked on: Ecco the Dolphin, Home Alone I, Legend of Illusion (1994 port), Make My Video, INXS, Make My Video, Marky Mark and the Funky Bunch, TailSpin, and XMen

Worked on multiple LucasFilm Games entertainment software titles to ensure quality and functionality of the product. Supervised multiple time critical projects with teams of 10 or more to complete testing cycles. Designed compatibility scripts for IBM, Macintosh and Tandy machines. Provided telephone and written technical support for end users. Worked closely with programmers, artists, producers, external developers, marketing, and management, to produce world class software. Assisted technical support in performing customer service using Filemaker Pro Database.Recommended, assembled, and maintained computer hardware for the Quality Assurance Department.A few of the titles I worked on: Day of The Tenticle, Indiana Jones and the Last Crusade, Loom, The Secret of Monkey Island, Monkey Island 2 LeChuck’s Revenge, Secret Weapons of the Luftwafe, Super Star Wars The Empire Strikes Back, and Zack MCKracken and the Alien Mindbenders.

Worked on multiple entertainment software titles to ensure quality and functionality of the product. Lead multiple projects as well as improved the compatibility testing process for all titles. Worked closely with programmers, artists, producers, external developers, marketing, and management, to produce world class software.A few of the titles I worked on: Archon The Light and Dark, Deathrack, Die hard (Commodore 64, DOS), Die Hard (NES), Ghostbusters II (multiple versions), MechWarrior, Mines of Titans, Rad Gravity, The Adventures of Rad Gravity, The Manhole, The Three Stooges, Tongue of the Fatman, and Volleyboy (Gameboy)