- Support a team with assigned projects, correspondence, tracking project deliverables, dates and monitoring deadlines.- Update necessary tracking system(s) to ensure project and/or program status is maintained with complete accuracy.- Navigate and map assigned drive test routes. - Conduct drive testing on 3G, 4G and LTE systems for pre/post launch optimization. - Conduct E911, short, long call and data sessions with 3G, 4G and VOLTE phone testing. - Create and distribute correspondence relevant to the team, project or program (internal and external).- Develop and maintain accurate and complete files for projects and programs; monitor for integrity and completeness.- Various office management functions, such as supply ordering and package shipment.

- Provided expert and secure mobile device management to multiple consumers including device technical support, device orders and repairs, support for both internal and external device applications and programs, as well as general customer support and inquiries.- Maintained a leadership role among colleagues and set highest standard in achieving performance goals through delivery of outstanding service and extensive knowledge of products.- Exceeded monthly sales goals and consistently ranked as a top salesperson by cross and up selling on products and services.- Built and maintained successful and extraordinary relationships with service providers, dealers, and consumers.- Multitasked using both phone and email communication skills to properly create, troubleshoot, document, assign, escalate and solve issues. - Assisted end users via telephone and email with a wide range of questions, problems and requests with mobile connectivity needs.- Provided project management support, prepared process flows and procedure documentation to support new product launch.- Acted as liaison between the site, vendors and consumers in troubleshooting equipment issues.

- Exclusively delivered, merchandised and sold Red Bull Energy Drink to a territory of more than 150 accounts covering thegreater-Lansing area- Trained new employees on day-to-day activities including truck driving, inventory, time management and ordering systems- Worked daily with accounts, including major corporate chains, on an individual basis to achieve sales and growth goals- Handled the tasks of providing information, product brochure and demonstrate products that met costumer needs- Highly skilled in reviewing requirements of establishment and settling on quantity of products to buy

- Prepared food to restaurant standards, in a timely manner- Assisted with cleaning, hygiene and organization of kitchen and all storage areas- Kept constant communication with wait staff

- Managed daily operations including opening and closing of restaurant- Managed delivery of time-critical food products- Competent in conducting end-of-day procedures including petty cash, preparing and making bank deposits, and POS accounting- Proficient in overseeing daily operations including sales, labor and staffing- Demonstrated leadership and business ethics when making decisions and problem solving- Communication skills include providing clear direction, sharing information, delegating, assigning and prioritizing work in an efficient manner- Worked closely with rest of management team to ensure smooth running of the restaurant, kitchen and bar

- Responsible for stock levels, rotation, monthly stock takes, training of all staff and day to day running of the bar- Ensured the best customer service- Maximized store sales through increased profits- Successfully complete long shifts of more than 12 hours- Prepared food to restaurant standards- Coached and instructed other cooks- Assisted manager with daily operations