Jon Verey Email & Phone Number

Portland, Maine, United States

Westbrook, Maine, United States

Westbrook, Maine

♦ Designed and developed large, complex learning solutions for customer facing education initiatives, that included the SNAP Pro Analyzer Certificate Course, SediVue Dx Certificate Course, SDMA Online Course, using a balanced combination of media (text, graphics, animation, learner interaction, and audio and video) to maximize engagement and successfully transfer instructional message.♦ Streamlined the instructional design process, identifying areas for improvement and implementing changes to become a more agile, rapid e-learning development team.♦ Redesigned our e-learning authoring template for improved efficiencies, and incorporated new brand standards, common interactions, cleaner slide stage area and an enhanced learner experience.If you'd like to learn more about my experience at IDEXX Laboratories, please contact me at:Email: jon-verey@idexx.comPhone: +1.207.556.8280About IDEXX LaboratoriesIDEXX Laboratories, Inc. (NASDAQ: IDXX) is a leader in pet healthcare innovation, serving practicing veterinarians around the world with a broad range of diagnostic and information technology-based products and services.

Westbrook, Maine Area

♦ As a Webinar Content Producer executed hundreds of events, coached speakers, managed the webinar platform and ‘took the wheel’ in the event of a technical issue or other emergency requiring cool and calm intervention. In multiple events, acted as the on-air moderator to host the webinar, introduce speakers, and handle Q&A.♦ As an Audience Recruitment Analyst, benchmarked and tracked customer participation and evaluations, analyzing and reporting out metrics and trends, creating an event wrap-up report/dashboard for providing post-event metrics to internal clients/lines of business, making recommendations for future webinars based on trends and evaluation data.♦ As a Recording Editor, post-produced webinar recordings for on-demand access. Enhanced user experience by editing out ‘dead-air’, adding background music to the speaker introduction, creating a logo reveal bumper for more polished look/feel and to raise brand awareness. ◘ Attributes: Ability to manage competing priorities/multi-task, flexibility, effective communication skills, attention to detail, coolness under pressure◘ Software/skills: Adobe Connect webconferencing, TechSmith Camtasia Studio, Articulate Storyline/Quizmaker/Presenter, PowerPoint, Adobe Presenter, Dreamweaver, Evernote, Basecamp, Dropbox, Excel, HTML

London, United Kingdom ♦ Boston, Ma ♦ Portland, Me

♦ Developed and implemented CIEE’s webinar interview model. Provided support for over 200 webinar events. This service hired over 2,500 students, representing $1.25 million in program fee revenue♦ Interviewed internal users, external vendors, submitted business scope documents, and QA tested improvements to online recruitment services, resulting in reduction in labor required for facilitating application process ♦ Created new process, guidelines, established standard operating procedures and documented business processes for all online hiring services and ensured successful launch, training and buy-in from all stakeholders♦ Communicated effectively with wide variety of personalities, from senior management through entry level staff♦ Developed effective training materials, including user guides for internal and external end users♦ Managed data integrity of browser-based, rich-client (Microsoft Silverlight) interface♦ Organized and managed tight project schedule with multiple deadlines and effectively influenced outcomes♦ Developed strong problem solving ability and critical thinking skills♦ Translated complex concepts into simple clear and concise communications ♦ Provided online developers with input on UI screen designs and workflow

Poole, Dorset, England

♦ Performed verification and reconciliation of accounts. ♦ Processed and reconciled transactions of complex nature. ♦ Reconciled and rectified customer ledger accounts. ♦ Maintained regular contacts with internal and external customers. ♦ Reconciled and verified bank deposits and payments. ♦ Adhered to corporate standards and procedures in reconciliation clerical activities.

Sydney ♦ Melbourne ♦ Adelaide ♦ Uluru ♦ Broome ♦ Geraldton ♦ Perth ♦ Byron Bay

♦ ~12 months self-discovery, working and travelling throughout Australia.

Bournemouth, United Kingdom

♦ Responded to policyholder enquiries relating to household and motorinsurance claims♦ Maintained strong relationships with customers to build brand loyalty♦ Successfully upsold products to existing customers♦ Assisted with training new staff on insurance products and call qualityinitiatives♦ Resolved customer grievances to satisfactory conclusion

Bournemouth, United Kingdom

♦ Reconciled and verified bank deposits and payments.♦ Maintained regular contacts with internal and external customers. ♦ Performed verification and reconciliation of accounts. ♦ Maintained appropriate files, reports, documentation and data. ♦ Ensured follow-up action as and when necessary.

Marketing & Entrepreneurship

Distance learning class on Marketing & Entrepreneurship.

Education record

A year of self-discovery, working and travelling my way around the magnificent country of Australia.

Education record

Activities and Societies: Labour Party candidate in mock election; Hambledon House Captain; First XI Football TeamA-Levels: US & British.