Jon Wagner Email & Phone Number

Issaquah, Wa, Us

Greater Seattle Area

Manage the IT infrastructure, processes, and training needed to support the sales of courseware to a nationwide network of Microsoft training partners. Representative clients served to date include Blackbaud, New Horizons, Tyson Foods, Sellen Construction, Microsoft, University of Washington, UCLA, the City of Everett, Inter-American Development Bank (IADB), MarketPlace, and the Air Force Institute of Technology (AFIT). Key responsibilities include:• Ordering and configuring new laptops, hardware, and peripheral equipment and providing end-user support for a wide range of network, desktop, and application issues• Overseeing Server upgrades, including leading a migration to Microsoft Hyper-V and upgrading numerous applications including MS CRM (Dynamics), QuickBooks, SharePoint, Exchange, Office 365, and MS Project• Managing WAN/VPN connectivity and ensuring anti-virus/malware protection for every device• Designing and building multiple environments for testing MS Project and SharePoint solutions• Administering the corporate website including installing e-commerce functionality, setting up permissions, conducting SEO campaigns, and handling all domain Security Certificate renewals• Managing internal software licenses (e.g. Microsoft, Adobe, GoToMeeting, Constant Contact, Intuit, Nitro Pro, Techsmith) and maintaining eligibility for the Microsoft Partner Program• Maintaining corporate certification as a Project Management Institute Registered Education Provider (PMI REP)• Assisting with the B2B/B2C sales of classes, courseware, and add-on services• Facilitating software demonstrations using Microsoft Project, Project Server, and SharePoint • Managing MS Project Server installations and customizing the software to specific client needs; • Utilizing Constant Contact software to drive content marketing campaigns and representing the company at industry trade shows and events

Greater Seattle Area

Promoted a third time within 3 years and assigned responsibility for developing/executing a series of business and sales plans focused on deploying Microsoft technologies among 320+ large partner accounts. • Collaborated on development and launch of a new monthly technical seminar to increase product awareness among customer accounts, resulting in the sale of over $5 million in additional products and services• Designed and launched 4 highly successful marketing campaigns within 6 months, exceeding all expectations and goals, with one of the campaigns resulting in a 186% increase in lead generation versus the prior year• Applied dual technical and interpersonal expertise to surpass a multi-million-dollar technical sales quota (FY05 103%, FY04 110%, FY03 110%) and earn “Top Performer of the Year” honors for the District in FY06• Conducted an enormous range of sales activities including prospecting and lead generation, lead qualification, sales presentation delivery, product demonstrations, training, and customer service• Built and managed a $15 million sales pipeline, working in close conjunction with Microsoft partners, business development reps, Microsoft Consulting Services personnel, and other key stakeholders• Established a successful organizational system for managing over 100 projects and sales opportunities with partners, ensuring clear communications among the team and timely execution of all scheduled activities• Created an innovative new plan for improving utilization of an underused partner rebate program, leading to $700K in additional product/service sales and a significant uptick in customer satisfaction scores

Greater Seattle Area

Promoted to customer-facing role selling Microsoft solutions and software to government agencies.• Achieved 141% of quota in FY02, ranking #1 in sales growth for Visio software across 23 Districts• Played key role in helping the State and Local Government (SLG) district win “District of the Year” honors• Delivered the keynote address to over 300 attendees as part of the Microsoft Project 2002 Launch in Florida• Worked closely with the Microsoft partner community to launch a new “Industry Solutions University” event

Greater Seattle Area

Recruited into technology sales role emphasizing the development/execution of strategic account plans and the sales of Microsoft desktop/infrastructure products into both large and small corporate accounts.• Exceeded multi-million-dollar quota each year of tenure, closing over $32 million in Enterprise agreements and $30 million in Select Agreements via mastery of a detailed technical product catalog and the development of trusted relationships with CxO-level technology decision-makers

Bachelor'S Degree, Political Science And Government

Education record