Jon Weddle Lssbb, Pmp® Email & Phone Number

Springfield, Mo, Us

Monett, Missouri, Us

In my current position, I am responsible for managing daily business operations, encompassing strategy, product management, development, implementations, consulting, and support, with an emphasis on efficiency and profitability. I have enhanced results and efficiencies by formulating and monitoring Key Performance Indicators (KPIs). I have laid the groundwork for future success through resource planning, technology enhancements, and leadership development. Furthermore, I have ensured the delivery of high-quality products and services through effective use of Agile methodologies. I have also collaborated with our internal sales team on pricing and migration strategies. This comprehensive approach has been instrumental in driving our business forward.The achievements from this role include the following:Innovation in Technology: Successfully transitioned from aging legacy point solutions to an innovative, hosted Platform as a Service (PAAS) in Azure. This strategic move has modernized our technology infrastructure, positioning us for future growth and success.Financial Growth: Over the past three years, we have achieved significant financial growth, successfully increasing our revenues by over 16% and improving our operating margins by over 8%. This accomplishment underscores our commitment to financial stability and growth.Unified Customer Engagement: Integrated legacy and FPS operations resources into a cohesive structure, enhancing customer engagement.Customer Relationship Management: Proactively addressed and resolved customer complaints, fostering robust business relationships. Collaborated with enterprise risk management to conduct quarterly business risk reviews.Cost Efficiency: Reduced yearly Capital Expenditure by $2M within two years, while maintaining a focus on seamless, continuous, and timely product delivery.Quality Assurance: Ensured long-term customer satisfaction and engagement by reducing bugs and quality issues by 35%.

Monett, Missouri, Us

During my tenure, reporting directly to the President of ProfitStars, I worked collaboratively with senior leaders to achieve targeted revenue objectives and strategic initiatives. This was accomplished by streamlining and developing efficient processes, identifying and resolving workload challenges, and optimizing resource utilization.Furthermore, through my leadership I ensured the alignment of the ProfitStars brand with the Corporate CPI Strategy. Leading the ProfitStars Annual Strategic Planning Sessions, I placed emphasis on technology modernization, and the introduction of new products and acquisitions.Here are some of the key contributions made during my time in this role:Strategic Planning Leadership: Developed processes and templates, and spearheaded the annual strategic planning for the entire ProfitStars division. These efforts were instrumental in setting the direction and goals for the division.Project Leadership: Directed numerous projects aimed at waste elimination, resulting in up to a 56% reduction in process lead time and cost savings ranging from $15k to $675k per project to date.Cost Savings: Successfully drove process improvement efforts, securing savings of over $1.2M in the first year.Strategic Project Management: Enhanced continuous development by serving as Project Manager for organization-wide strategic projects.Leadership Development: Selected to participate in JHA’s inaugural leadership development program for high-potential colleagues.

Monett, Missouri, Us

During my role as a Senior Manager, I raised through the ranks to supervise a workforce of 19 resources spread across five different U.S. states. ‎I represented ProfitStars as a key contributing member of the JHA Project Management Steering Committee. I reported ‎weekly project progress and results to the GM of Imaging Solutions.‎‎Furthermore, I developed and managed a SharePoint site with lists, statuses, and comments on all ongoing projects. To follow corporate requirements as well as industry (PMI - PMBOK) best ‎practices, I observed ‎and verified PM tools and processes. I created automatic reporting on all project statuses through collaboration with the technical team. I oversaw all-new project manager hiring and firing as well as created annual resource planning. The achievements from this role have included the following:- Effectively administered up to $18M portfolio of 1400+ software implementation projects.‎- Mentored PMO employees to attain up to 4.53 out of 5 in customer satisfaction surveys.‎- Streamlined Project Management service programs to generate revenue opportunities, including the development ‎of $20K+ in new revenue in the first two quarters of availability, growing $100K+ in the first year.‎- Efficiently streamlined processes enabling project managers to effectively manage 30% more projects.‎- Introduced a new structure to promote two project managers from inside to managers.‎- Prioritized customer conflicts and problems to enable fast resolution and continuing business relationships.‎- Served as primary contact to all business owners (internal product groups) for delivering excellent project ‎management services, while managing directly with customers and installer.‎

Monett, Missouri, Us

While serving in the Imaging Solutions Project Office, I administered strategic initiatives and high-priority customer projects. By executing cross-training programs I doubled successful project capacity. I managed Bank and Credit Union implementations.The accomplishments from this role have included the following:- Achieved promotion as first Supervisor leading nine ECM Implementation PMs, located in four different U.S. states.- Established project management protocols and processes for ECM implementation projects.

Monett, Missouri, Us

My additional experience includes:- Project Manager Advanced, Imaging Solutions Project Office, Jack Henry & Associates, Springfield, MO ‎- Document Imaging Consultant (DIME), Synergy, Jack Henry & Associates, Springfield, MO ‎- Application Analyst I, Silhouette/Synergy, Jack Henry & Associates, Springfield, MO‎

- Co-owner of a local small business focused on operations management, business strategy, and ‎community engagement. - Member of the Springfield Craft Beer Collective collaborating with all local breweries in ‎the Springfield area.‎

Master Of Business Administration (M.B.A.), Business Administration, Management And Operations

Bs, History/Secondary Education