I am responsible for leading the Field Operations focus for Partner Sales, Public Sector, and Sales Engineering. I act as a strategic business partner to 2 Senior VPs and their teams by providing insights, strategic planning, process improvement, and change management. I regularly update the Executive Leadership Team on current sales progress and pipeline. I lead the strategic direction of insights reporting, Public Sector Transformation, and influence Salesforce Development. I have proven ability to quickly become a subject matter expert within the organization and enact meaningful change.● Implement and owned the QBR process for the Public Sector Sales, Channel Sales, and Sales Engineering● Support go-to-market sales teams with processes and improvement training.● Provide day-to-day process guidance for 80 team members.

Lead the Sales Operations Team for a private equity-owned SAAS company delivering benefits solutions for employer groups. Navigated a Sales Team through change management and implementation of Salesforce CPQ to exceed $100 million in ARR. Provided regular updates to the Executive Leadership Team and Board of Directors on current sales progress and sales pipeline. Led the strategic direction of Salesforce Admins and influenced Salesforce Development. Proven ability to come into the organization and become an SME in a short amount of time to enact meaningful change.● Member of PlanSource Steering Committee for Vista Private Equity● Built collaborative relationships across the organization to lead project implementations for Salesforce.● Supported go-to-market sales teams with processes and improvement training.● Led a team of 6 cross-functional team members.

Working for one of the top 10 growing Property Management firms in the US, I integrated sales and operations to instill a customer-centric culture. I put in place tools and schedules to initiate client contact through email, outbound calling, Calendly, customized videos, Zoom Video Communications, and CRM tracking. Here, I manage investor relationships, contract negotiations, sales, and execution. I also strategize market development, growth, investor relations, and solutions for an innovative property management company. ➥ I delivered YoY growth of 42% of net new business with remote sales during COVID-19. ➥ During Q1 2021, I grew markets 60% over the prior year; set the market record.➥ I supported remote teams with growth and improvement training.

I was hired to oversee eCommerce channel including SEO marketing, lead generation for the sales department, and $25M annual event budget management. I managed 7,000+ events annually, including the oversight of the annual golf tournament fundraiser. I commissioned and oversaw engaging marketing content by identifying strategic partnerships with 3rd party vendors and creatives. To ensure improvements, I established ongoing feedback loops by partnering with creative, legal, and IT teams. I planned and executed new product projects and marketing strategies. I managed $300M-$500M in annual sales. ➥ I was promoted to Global Manager of Special Projects; I restructured the team for efficiency, removed barriers, and improved processes. This resulted in 40% YoY growth. ➥ I fostered a learn-fast mentality and rolled out training for sales teams in partnership with regional sales leaders.➥ I partnered with Walt Disney World, Universal Orlando, SeaWorld Orlando, Pink Adventure Tours, Legoland, and Publix to fuel marketing campaigns to drive sales.➥ I propelled traffic by 65% YOY and revenue by 180% YOY by mapping new SEO and social media campaigns. ➥ I achieved efficiency by gaining authority to sign contracts under $30K; I also slashed time to close from months to days. ➥ I fueled sales process efficiency by implementing Workfront. As a result, I enhanced team productivity 43% over the prior year, while reducing event creation turnaround time from 3.2 days to 1.6.➥ I also optimized call center operations, through scheduling, KPIs, and coaching.

I gained 4 promotions from an internship to higher-level roles in recognition of strong knowledge of the business from the front lines and taking on additional responsibility in each role. Here, I generated revenue by high-quality lead sourcing through inbound calls, outbound calls, and LiveChat while exceeding monthly lead generation goals. ➥ As Asset Accounting Associate, I managed $2B in Disney assets in the California market through the Disney Shared Services team.➥ As EAS Associate in the HR Department, I administered all medical leave requests and terminations for 25,000 cast members.➥ Following a promotion to sales roles, I strategized revenue growth and delivered on sales goals averaging 160% of goal. ➥ I was selected to manage relations with Disney’s single biggest travel agent partner AAA. ➥ Most recently, as Central Advanced Sales Associate, I oversaw Business Development for the various Disney theme parks. ➥ I implemented and oversaw a successful partnership with LivePerson to bring chat solutions to the Disney sales channels. As a result, we delivered $110M in sales. ➥ I was named #1 agent in revenue per transfer averaging double the revenue for the peer group.➥ I was awarded 2 annual Peer-to-Peer awards, 10 Peer-to-Peer quarterly awards.

I founded a non-profit corporation for children who have a parent with cancer, providing support services: 24-hour support hotline, monthly support groups, outreach program, summer camps.