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Jon Hicks is listed as Veteran Leader and Developer of People | Executive and Strategic Management | Large scale Operator | Operational Turnaround Specialist | | Business Process Improvement Expert | Collaborator and Team Builder | based in Dallas-Fort Worth Metroplex, United States, United States. AeroLeads shows a matched LinkedIn profile for Jon Hicks.
Jon Hicks previously worked as EVP Division Head - Consumer Real Estate Services at Bank Of The West and Chief Operations Officer at Bank Of The West. Jon Hicks holds Bs- Commerce And Business Administration, Corporate Finance from University Of Alabama.
While serving as the Division Head of Consumer Real Estate Services at Bank of the West, I had full P/L accountability for the first mortgage and home equity lending businesses.We grew share, production, and revenue every year in both businesses.We integrated operational and sales capabilities to create a flexible and high-performing workforce, deployed a new loan origination system that improved efficiency and accuracy, and introduced right-shoring and right-market strategies that enabled efficiency and cost savings. We doubled fee income, developed relationship products, and attracted deposits to the bank.I have a proven track record of transforming operations, enhancing productivity, and delivering value to stakeholders. I aim to work with talented and driven people who want to win, and where I can make a substantial impact.
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Omaha, Dallas, Phoenix, San Francisco Bay Area
Responsible for all aspects of Mortgage and Home Equity Lending. Grew share, production and revenue every year in both businesses. Integrated operational and sales capability to create a fungible workforce that moved seamlessly across products improving productivity. Grew production and fee income every year. Developed relationship products to grow balance.
Lewisville, Texas
Led all Originations Fulfillment Operations including Direct, Retail, Builder Partnerships, Wholesale, Correspondent, and Flow Servicing Acquisition Channels through Post Close. Led 14 Direct Reports with 2,400+/- internal and external employees across 6 channels and 8 production sites funding over $49 Billion in originations and acquisitions. Member of.
St Louis, Dallas, Texas
Led the turnaround of the Correspondent Division in 2009 after a production shut down over cost and manufacturing quality deficiencies.Successfully re-engineered production process to reduce manufacturing defects Increased productivity using lean methods to eliminate waste and standardize work.Partnered with sales team to grow active client.
Dallas, Texas
Citicorp Trust Bank is an OTS regulated subsidiary of Citigroup with 550 line employees, I had single point accountability for originations strategy, sales, fulfillment, compliance, risk, audit, technology, and P/L for U.S. and Canada.Restructured 6 operating centers improving service levels, customer and partner Sat scores while increasing production 176%.
Charlotte, North Carolina
Deployed Six Sigma productivity program for Small Business Organization. Managed Deployment and Standards for QP program at the Enterprise level.Co-authored 2.0 greenbelt program for line level executives reducing time to implementation by 52%
Atlanta, Tampa, Houston, St Paul, Carmel
P/L Responsibility for 1 of 3 Divisions with 25 mortgage centers and 450 employeesCentralized fulfillment Operations nationally for 127 mortgage centers Deployed Six Sigma Quality Program improving expenses by $5MM and Revenue by $13MM annually.
Birmingham, Memphis, Austin
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Jon Hicks is listed as Veteran Leader and Developer of People | Executive and Strategic Management | Large scale Operator | Operational Turnaround Specialist | | Business Process Improvement Expert | Collaborator and Team Builder |.
Jon Hicks is based in Dallas-Fort Worth Metroplex, United States, United States.
Jon Hicks has worked for Bank Of The West, Nationstar Mortgage, Citi, Bank Of America, and Conseco Finance.
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Jon Hicks holds Bs- Commerce And Business Administration, Corporate Finance from University Of Alabama.
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