Jonathon Wright Email & Phone Number

• Expertly handle mail merging to issue bulk letters in Microsoft office.• Execute the duties of billing and issuing invoices.• Perform double entry bookkeeping.• Develop and implement new processes to improve workflow and cut costs.

My responsibilities consists of: • Using credit reporting agencies such as Equifax, Call credit, and Smart Search• Lease with developers/Analyst to make website and system changes to ensuring it is user-friendly• Planning and analysing campaigns • Keeping track of daily reports• Ensure we hit daily and monthly targets• Basic SQL knowledge• Training Customer Service Agents on new business processes• Delivering an exceptional £1.3 million on NPV (projected business revenue)

High Wycombe

• Working towards targets • High volume outbound calling, TCF and DPA compliant• Chasing debts and late payments on arrears accounts compliant with FCA regulations • Arranging payment plans to meet customer affordability needs • Identifying financial difficulties • Offering advice and referring customers to free debt counsellors

High Wycombe

• High volume of inbound calls, TCF and DPA compliant• Provide excellent level of customer services• Deal with complaints in a professional manor• Resolving customer error issues with their account• Processing money withdrawals and repayments • Application Conversions

Buckinghamshire

• Meeting and greeting customers and providing excellent levels of customer service.• Helping and assisting Customers with their shopping and to handle any enquires. • Polite mannerism and willing to help customers at all times.• I worked well with all team members and formed good working relations.• Multi-skilled in many departments.• Money handling

London, United Kingdom

I was involved in the website maintenance and all logo designing. I was also involved in the creating of videos, including editing and filming.

Bachelor'S Degree, Music Management & Studio Production

Activities and Societies: BNU Radio • Accomplished communication skills, both written and verbal, developed through frequent essays.

Level 3 Btec National Diploma, Music Technology, Triple Distiction

Music Technology consisted of learning multiply skills to generate a finished professional mix of a song. It too consisted of other.

Education record