Chief Operating Officer
Current
Mar 2022 - Present
AeroLeads people directory · profile
Jon Sutcliffe Email & Phone Number
Chief Operating Officer
at
RED Corporate Driver Training
1 work email found
@yahoo.co.uk
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Chief Operating Officer
Location
Stockton-On-Tees, England, United Kingdom
Who is Jon Sutcliffe? Overview
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Quick answer
Jon Sutcliffe is listed as Chief Operating Officer at RED Corporate Driver Training, based in Stockton-On-Tees, England, United Kingdom. AeroLeads shows a work email signal at yahoo.co.uk and a matched LinkedIn profile for Jon Sutcliffe.
Jon Sutcliffe previously worked as Customer Sales & Service Director at Rds Driving Services Ltd and Director & Owner at The Watch Advisory Service. Jon Sutcliffe holds Ba Hons (2:1), Graphic Design & Communication from University Of The West Of England.
Company email context
Email format at RED Corporate Driver Training
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*@yahoo.co.uk
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Profile bio
About Jon Sutcliffe
PROFILE OVERVIEWI am really enjoying driving the strategic and operational roadmap for RED Driver Training (SME) backed by private equity investment. My role as Chief Operating Officer is driving the digital transformational and growth agenda to ensure that RDT delivers its promise to investors with maximised P&L results. Responsible for all consumer sales and service operations across the enterprise including online and contact centre channels representing both B-C and B-B activities.A driven and determined leader with extensive experience developed within both the financial services and aviation/transport industries. An excellent pedigree in building & leading transformational change with a first class reputation for not only achieving, but exceeding targets and finding resourceful ways to get things done dynamically, with speed and financial acumen.A true team player and expert manager of groups or individuals fostering a self-learning and development approach to people management for business advantage, deploying a proven ability to develop and maintain strong professional relationships with colleagues, clients and vendors. A track record in delivering excellent business performance in terms of the quality, adaptability and delivery of service reliability, with key focus upon creative problem solving, analytical and evaluative skills, failure demand reduction and providing purpose and meaningful business solutions. Demonstrable skills & capabilities in FTSE 100 organisations of scale and SME’s, developing and transforming business as well as recovery business situations to deliver significant improvements, results, value and ROI.Ambitious and assured.
Listed skills include Performance Management, Call Centers, Strategy, Customer Satisfaction, and 33 others.
Current workplace
Jon Sutcliffe's current company
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8 roles
Jon Sutcliffe work experience
A career timeline built from the work history available for this profile.
Customer Sales & Service Director
Rds Driving Services Ltd
Responsible for all aspects of customer sales and service activities, experience and delivery through all contact channels.Working in partnership with Private Equity owners to transfrom and develop business modeling and results. Key operational and strategic responsibilities.
Feb 2011 - Mar 2023
Director & Owner
The Watch Advisory Service
I am just setting up my own small micro company to fulfil my lifetime ambition to buy and sell fine watches. This is a really exciting venture that will develop over the coming months as an extension of my watch hobby! - this keeps me busy whilst I find my next working adventure.email:info@watchadvisoryservice@comvisit us:www.watchadvisoryservice.com
Jan 2010 - Jan 2011
Head Of Customer Support
Responsible for Customer Support business functions, operational delivery and achieving key KPI and SLA metrics. Providing the Executive Committee with CRM support and corporate relationship activity. Leading teams of managers to deliver a world class customer experience and key process performance through effective performance and resource management. Key skills required:• Leadership & Business Strategy (Inc People Mgmt/Coaching & Capability Development).Customer Support business functions:- Complaint Management - Record Retrieval - Financial Control (inc ledger activities) - White Mail Correspondence - Systems Support (inc logical access control) - Legal and Regulatory Process Management (Data Subject Access Requests and CCA)• Executive Committee CRM support – accountability for protecting the senior exec and handling customer relations and issues for the Exec including corporate and media relations activity.• Strategic project management and implementation.• Analytical and evaluative approach – manage by data and fact along with intuition.• Stakeholder Management and partnership working.• Business Continuity Management (BCM) planning and Disaster Recovery (DR) strategies.• Financial budget control and planning.• Resource and workflow management (Responsible for 130 FTE).• Compliance and regulatory control (Inc SARBOX/FSA/ICO/FSA Dispute Regulations).• Lean approach to process improvement and improved customer experience incorporating ‘Systems thinking’.
Jan 2008 - Feb 2010
Contact Centre Manager
Contact Centre Leadership of back office operations for Barclaycard incorporating outsourced and captive services in India. Responsible for 120+ FTE and all aspects of people and performance management.
Feb 2005 - Jan 2008
Business Manager - Distribution And Servicing
Business Leadership and strategic direction for the BA global distribution facility for website, contact centre and staff travel product offerings. Managing UK site and outsourced operations in Delhi/India.
Jan 2003 - Feb 2005
Business Manager - Direct Sales
Leadership and strategic direction of the BA Direct Sales unit. Delivering cross sales across travel and auxillary product ranges to target and conversion levels.All aspects of people and performance management.
Jan 2001 - Jan 2003
Director & Owner
2Bee Ltd
Started my first LTD company designing and producing communication and training materials for a range of companies including British Airways and local retail and entertainment organisations. I both owned the company and undertook the role of Director driving profit in all 3 years of operation. A great experience of running a small enterprise and my own P&L.
Jan 2000 - Jan 2003
3 education records
Jon Sutcliffe education
Ba Hons (2:1), Graphic Design & Communication
Upper Credit, Art & Design Foundation - Hnd
Hull College Of Fe
Upper Credit, Senior Year - High School
Bellingham High School - Usa
FAQ
Frequently asked questions about Jon Sutcliffe
Quick answers generated from the profile data available on this page.
What company does Jon Sutcliffe work for?
Jon Sutcliffe works for RED Corporate Driver Training.
What is Jon Sutcliffe's role at RED Corporate Driver Training?
Jon Sutcliffe is listed as Chief Operating Officer at RED Corporate Driver Training.
What is Jon Sutcliffe's email address?
AeroLeads has found 1 work email signal at @yahoo.co.uk for Jon Sutcliffe at RED Corporate Driver Training.
Where is Jon Sutcliffe based?
Jon Sutcliffe is based in Stockton-On-Tees, England, United Kingdom while working with RED Corporate Driver Training.
What companies has Jon Sutcliffe worked for?
Jon Sutcliffe has worked for Red Corporate Driver Training, Rds Driving Services Ltd, The Watch Advisory Service, Barclaycard, and British Airways.
How can I contact Jon Sutcliffe?
You can use AeroLeads to view verified contact signals for Jon Sutcliffe at RED Corporate Driver Training, including work email, phone, and LinkedIn data when available.
What schools did Jon Sutcliffe attend?
Jon Sutcliffe holds Ba Hons (2:1), Graphic Design & Communication from University Of The West Of England.
What skills is Jon Sutcliffe known for?
Jon Sutcliffe is listed with skills including Performance Management, Call Centers, Strategy, Customer Satisfaction, Service Delivery, Bpo, Business Process Improvement, and Team Management.
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