Joohee Kang Email & Phone Number

Laie, Hawaii

• Plan and execute activities exceeding guest expectations at Hawaii’s #1 tourist attraction. (Groups consist of 15-80 guest daily.)
• Develop tour programming to enhance guest experiences.
• Give tours of the facility and communicate technical information to a wide audience.

Laie, Hawaii

• Develop good communication skills with customers for Travel Services and Purchasing.
• Audit corporate card and travel expense.
• Process travel expenses.
• Reconciling Statement of Operations.
• Billings and Invoice processing.
• Create monthly billings.

Laie, Hawaii

• Developed the most effective and efficient procedures, training other staff increasing productivity.
• Locked and unlocked assigned buildings: secured building when facilities were not in use, checked for unlocked doors and windows, reported any unauthorized occupants.
• Ensured appropriate usage of supplies and equipment.

Provo, Utah Area

• Managed the institution and systems and directed the students who took the test.
• Inspected all computers for quality assurance to ensure smooth testing processes.
• Had responsibilities to manage and guide the testers.
• Received student complaints and resolved them during test issues.
• Instructed multinational students about test material, test scores, and assisted in preparation for their examination.