Managing dental clinic establishment and relocation projects. Sales of Planmeca solutions including dental units, imaging equipment and software while representing other well-known dental brands. Participating in public procurements and generating leads to other product divisions. Responsibility for the customer satisfaction over the product life cycle together with a team of four skilled Service Technicians. Customer Relations Management of small and large accounts in co-operation with Area… Show more Managing dental clinic establishment and relocation projects. Sales of Planmeca solutions including dental units, imaging equipment and software while representing other well-known dental brands. Participating in public procurements and generating leads to other product divisions. Responsibility for the customer satisfaction over the product life cycle together with a team of four skilled Service Technicians. Customer Relations Management of small and large accounts in co-operation with Area Manager. Training dental healthcare professionals, representing Plandent in various exhibitions, organizing and participating in events. I'm responsible for our regional office in Kuopio. Show less

Writing my master's thesis on CRM and customer information usage. The recent research views CRM not only as a technological tool, but also as a process and a strategy. Junttan is willing to sharpen their focus on customers and one of my main targets is providing managerial implications for them to succeed. For my research I conducted employee survey and also interviewed employees and international dealers.

Developing and implementing sales strategy for a just established company. Revenue grew from 0 to €100.000 within six months and we also got some well-known references. This position gave me an opportunity to take a successful step into business to business sales. Besides selling, I created customer profiles, identified potential buyers, participated in marketing planning and efforts. We were the first to launch whiteboard paint products into Finnish market when importing Smart Wall Paint from… Show more Developing and implementing sales strategy for a just established company. Revenue grew from 0 to €100.000 within six months and we also got some well-known references. This position gave me an opportunity to take a successful step into business to business sales. Besides selling, I created customer profiles, identified potential buyers, participated in marketing planning and efforts. We were the first to launch whiteboard paint products into Finnish market when importing Smart Wall Paint from Ireland. Show less

Selling electronics to price conscious customers as a member of a goal-oriented team. I sold the most Tuohi MasterCards contracts in Finland in June 2012 and third most in August 2013, which I consider my best achievements. My electronics sales totaled €1.3 million during the 2.5years. I continuously exceeded the sales targets and had an above average gross margin. Listening and understanding the customer was the most essential skill needed for recognising and creating needs. In this… Show more Selling electronics to price conscious customers as a member of a goal-oriented team. I sold the most Tuohi MasterCards contracts in Finland in June 2012 and third most in August 2013, which I consider my best achievements. My electronics sales totaled €1.3 million during the 2.5years. I continuously exceeded the sales targets and had an above average gross margin. Listening and understanding the customer was the most essential skill needed for recognising and creating needs. In this task I encountered a large number of customers daily giving me a strong routine in sales negotiations, skill applicable in various contexts. I also emphasised on excellent customer service from which I also gained gratitude from my customers. As a full time employee during summers and Christmas season, I otherwise worked part time being flexible when needed. Show less