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Catalyst for Process Improvement -- Steering Operations, Teams, and Technology to Better Achieve Customer SatisfactionCustomer-Centric Technical Support Leader with expertise in needs assessment, root-cause resolution, troubleshooting, escalation management, and quality control. Cross-functional leader with proven success in building and managing teams. Combines a unique blend of “big” picture vision with detail-focused analysis to establish repeatable processes that improve organizational operations.
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Head Of SupportTecton Mar 2024 - PresentSan Francisco, California, UsTecton automates the complete lifecycle of machine learning features. Tecton solution enables teams to build, automate, and centralize data pipelines for production machine learning applications with remarkable speed, ease, and enterprise-grade reliability. -
Head Of Support EngineeringAlluxio, Inc. Sep 2022 - Mar 2024San Mateo, California, UsAlluxio provides a data abstraction layer for computation frameworks, enabling applications to connect to numerous storage systems through a common interface. -
Head Of SupportPrivacera Jun 2020 - Sep 2022Newark, California, UsPrivacera provides a comprehensive AI governance solution that enables Gen AI compliance, security and governance across your AI landscape. Also provides SaaS based data security and governance platform -
Senior Manager, Technical SupportCloudera Mar 2019 - Jun 2020Santa Clara, California, UsCloudera provides a hybrid data platform for analyzing big data. The platform allows users to work across multi-cloud and on-premises environments, and is designed for speed, efficiency, and security. -
Manager, Technical SupportHortonworks Oct 2018 - Mar 2019Santa Clara, California, UsHortonworks provides software and services for managing and analyzing large data sets. Their main product, the Hortonworks Data Platform (HDP), is an open-source platform that helps manage, process, and analyze large data sets. Merged with Cloudera in 2019. -
Enterprise Solution LeadJfrog Dec 2017 - Oct 2018Sunnyvale, Ca, UsJFrog is a software supply chain platform that helps organizations build, distribute, and automate software updates. JFrog Artifactory is the universal repository manager for all of your artifacts: dependencies, binaries, and configuration files -
Sr. Manager, Support ServicesSelligent Sep 2013 - Dec 2017Nashville, Tennessee, UsSelligent Marketing Cloud is a marketing automation platform that integrates customer data points and interactions into a single view. This platform helps B2C marketers create personalized customer experiences across channels and devices. Selligent Marketing Cloud also offers analytic dashboards and design tools to help users understand how their audience is consuming content. -
Sr. Advisor/Technical LeadDell Sonicwall Nov 2005 - Sep 2013Milpitas, Ca, UsSonicWall is a cybersecurity company that offers security solutions for building, managing, and scaling across cloud, hybrid, and traditional environments. Their products include firewalls and email security that provide security, control, and visibility for small businesses, large enterprises, and cloud environments.
Joon Lee Skills
Joon Lee Education Details
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Menlo CollegeGeneral
Frequently Asked Questions about Joon Lee
What company does Joon Lee work for?
Joon Lee works for Tecton
What is Joon Lee's role at the current company?
Joon Lee's current role is Avid Technical Leader.
What is Joon Lee's email address?
Joon Lee's email address is jo****@****era.com
What is Joon Lee's direct phone number?
Joon Lee's direct phone number is +140844*****
What schools did Joon Lee attend?
Joon Lee attended Menlo College.
What skills is Joon Lee known for?
Joon Lee has skills like Enterprise Software, Network Security, Cloud Computing, Linux, Security, Saas, Storage, Vmware, Data Center, Networking, Virtualization, Salesforce.com.
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