Joo Nee Chuah Email & Phone Number

- Define requirements, tasks, and resources associated to SEO strategy (mainly focus on Baidu, Google)- Manage and execute implementation of SEO strategy- Collaborate on client strategy and goal definition for success- Communication to clients, team, and management on strategy/project development, timelines, and results- Keep pace with SEO, search engine.

• Managing marketing budgets and evaluate result on financial return
• Plan and execute digital marketing strategy
• Develop and manage digital marketing campaigns
• Track and analyze marketing campaign and provide regular internal reports
• Attain key performance indicators such as reducing the website bounce rate, increasing dwell time or improving conversion
• Create marketing assets such as newsletter, landing page, and banners

Penang, Malaysia

• Work with existing and new business partners (eg. Affiliates/ Ad network)- to promote company's products/ campaigns- to monitor and optimize campaigns performance/CR% (conversions rate)
• To generate, increase marketing leads of company’s products
• Plan, execute and coordinate marketing strategies (eg. SMS, Digital Ads, Apps campaigns)
• Create new creatives/ banners of campaigns
• Coordinate with graphic designer to create new company’s product
• Conduct market research to provide market insight for in-house salesProject/ Assignments Participated:

Penang, Malaysia

- Responsible for leasing and tenancy activities at Sunway Carnival Mall, Butterworth, Penang

• Help customer to diagnosis and troubleshoot computer and software system via telephone.
• Analyze issues, search and provide solutions to solve customer’s technical issue.
• Escalation of issues to Product Support team/ management team to achieve customer’s satisfaction.
• Communicate and work with diverse range of people and customer.Project/ Assignments Participated::
• Project Outbound Call Management

Pulau Pinang, Malaysia

• Responsibilities:
• Playing role as front end coordinator
• Support and collaborate with engineers, buyers, planners for every division’s New Product Introduction (NPI) project until the release of the new product.Project/ Assignments Participated:
• Post Validation Tool
• TIS (Technical Information Service) KGA project

Penang, Malaysia

- Design company’s website and portal- Maintain company server

Bachelor Of Information System (Hons) Business Information System, Business Information System

Activities and Societies: Computer Society Major in Information Technology, Software Project Management, Computer Programming (Java, C#.

Stpm, Spm, Accounting And Business/Management

Activities and Societies: Girl Guides, Sixth Form Society, Kelab Koperasi, Buddhist Society, Bola Tampar