Joost-Jan Izeboud Email & Phone Number

Amsterdam Area, Netherlands

Amsterdam Area, Netherlands

• Developed and implemented improved back-end and front-end reporting functionalities for 3 business channels covering 21 BU’s, reducing the E2E process time and increasing data visibility across the European BU’s• Increased data knowledge by providing training to local and central business users on new Power BI reporting • Improved data quantity and quality on the business channel websites with 21% over the last 6 months• Reduced manual recurring tasks by automation of operational processes• Gathered and translated data sets into impact analysis after data cleanups, increasing conversion rates with 565 BPS across the European BU’s• Provided data clean-up support by sharing data and analysis with business stakeholders

Amsterdam Area, Netherlands

• Improved product image clean-up process on the system by providing functional requirement business rule• Provided business blue-print for product image review tool to reduce manual review process time per article• Conducted functional analysis on content reporting requirements • Improved tax coding process on PIM (Product Information Management) system by automating through system business rules• Tested new functionalities on the PIM (Product Information Management) system• Generated data exports and imports on the PIM (Product Information Management) system

Amsterdam Area, Netherlands

• Built Access database for reporting on product and asset content data (product images, brand logos, icons, documents)• As a key user tested and successfully implemented the DAM (Digital Asset Management) system for web and paper publications across the different BU channels• Developed and written training material for business users• Delivered training (Train the Trainer level) to all European business users• Developed template for bulk downloading and renaming of product images• Developed, tested and implemented batch functionalities for importing and linking of product images• Developed and implemented digital asset reporting tools• Delivered business support for improving data quantity and quality on the European websites

Madrid Area, Spain

• Completed Six Sigma Green Belt project in agreement with VP Strategic Marketing: “Correction root cause analysis”. Identified and quantified the main causes of errors in CHEP customer pallet declarations. Reduced the number of repetitive declaration errors for the Top 25 customers with 46%• Completed Six Sigma Green Belt project: “Reduction On hold activities”. Reduced the number of defects within activities (On hold) with 57% for the top 5 countries within Europe, which resulted in a reduction of process time of 12%, and a cost reduction of € 18.000 on annual basis• Conducted impact analysis through process metrics• Presented project findings and impact analysis to the Senior Management• Improved customer pallet write off control process by implementing a new database and setting up data control functionalities in the process• Created new and updated existing SOP’s• Implemented new monthly reporting and dashboards for the department to increase data visibility • As a tester for Data Management contributed substantially to the successful implementation of SAP transactions in CHEP New Zealand and CHEP Australia

Madrid Area, Spain

• Participated in Green Belt project “Closed duplicate Distribution process”. Contributed to the review and simplification of the process• Monitored the invoicing of CHEP customers and controlling of manual billing• Monitored LEC payments to make sure that write off´s from Customer’s or Distributor’s stock balance are done on a timely basis • Executed administrative flows and correct transactional pallet flows between (international customer and distribution locations• Monitored processes to make sure they were followed and completed according to the correct business Service Level Agreements (SLA) and European Authorizations Matrix• Provided assistance by responding to inquiries regarding errors, problems, or questions about processes

Madrid Area, Spain

• Registered and controlled incoming soft and hardware orders • Updated soft and hardware inventories • Carried out administrative tasks around billing of IBM customers • Renewed and improved existing IBM customer contracts

Executed administrative tasks related to: billing of invoices, updating creditors accounts, processing annual balance sheets, updating creditors archives

Executed administrative tasks related to: contacting with representatives on the fish markets, price negotiating with clients abroad (Spain, Italy), invoicing, data management

Master'S Degree, European Studies/Civilization

Master Of Arts (M.A.), European Studies

Drs., European Studies

Business Economics