Joost Dull
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Joost Dull Email & Phone Number

Manager, SMO, Sanoma Corp. at Sanoma
Location: Diemen, North Holland, Netherlands 13 work roles
1 work email found @sanoma.com LinkedIn matched
✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
Manager, SMO, Sanoma Corp.
Location
Diemen, North Holland, Netherlands
Company size

Who is Joost Dull? Overview

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Quick answer

Joost Dull is listed as Manager, SMO, Sanoma Corp. at Sanoma, a company with 876 employees, based in Diemen, North Holland, Netherlands. AeroLeads shows a work email signal at sanoma.com and a matched LinkedIn profile for Joost Dull.

Joost Dull previously worked as Service Management Officer at Sanoma and Owner, Interim Manager, Consultant at Backenhagen Management Consulting.

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Email format at Sanoma

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{first}.{last}@sanoma.com
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Profile bio

About Joost Dull

ProfileExperienced Service Director. My broad background in ICT ranges from system design and development to engaging, implementing and delivering complex multinational outsourcing services according to contracted SLA and budget in EMEA, APAC and Americas.I have successfully initiated and implemented ITIL-based services working for a large end-user organization (TU Delft) but also managed P&L’s, carried revenue accountability, designed, written, implemented and managed complex services environments. Accounts include for example H&M and FrieslandCampina: delivering services in dozens of countries with 150+ locations on all continents.I know what controls to adjust and what impact it may have on other parameters. I enjoy working with customers and end-users whether on location or abroad, in the engineering departments and on C-level. For several years I was internationally responsible for delivering outsourcing services from remote locations. My relations (customers, end-users, co-workers and vendors) quickly get to know me as a reliable, driven and successful professional in commercially complex (both technical and organizational), multicultural, dynamic and focused environments.Skills – keywords• Account Management • Datacenter Services• Customer Services • Service Centers• Contract & financial Management • P&L Management • Service Level Management • Software Development• Process implementation/improvement • International Services• Infrastructure technologies • Line Management• Continuous Service Improvement • Quality Management/certification• IMAC/BF & Logistics Management • ServiceNow

Listed skills include Ict, Itil, Software Development, It Service Management, and 35 others.

Current workplace

Joost Dull's current company

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Sanoma
Sanoma
Manager, SMO, Sanoma Corp.
helsinki, uusimaa, finland
Website
Employees
876
AeroLeads page
13 roles · 37 years

Joost Dull work experience

A career timeline built from the work history available for this profile.

Service Management Officer

Current

Amsterdam Area, Netherlands

Managing all aspects of ICT Services and Service Management (outsourced to Wipro, Accenture and others). Keywords: win/win, SMO, SIAM, ITSM, Agile.Specialties: IT Service Management, operational management, managed hosting solutions, infrastructure and software architecture, partnership development, people management, project/program management and.

Jun 2015 - Present

Owner, Interim Manager, Consultant

Backenhagen Management Consulting

Amsterdam Area, Netherlands

Temporary assignments:- Project Management- Service / Delivery Management- Line/Operational Management- Bid & Engagement Management- Process Analysis and (continual) improvement- IT Maturity Assessment- International environments

Jan 2014 - May 2015

Principal Service (Delivery) Manager

  • Fujitsu Technology Solutions B.V., Service Delivery Director Overall responsible for
  • service delivery management of all aspects of contracted ICT services; measured on KPI’s like SLA results, financial results, customer satisfaction, quality and ITIL-based Continual Service Improvement of multi-year.
  • accounts delivered to include FrieslandCampina, Hennes & Mauritz, Alliander, Schiphol Airport, USG, Taqa, Astellas, Detailresult, several… Show more Fujitsu Technology Solutions B.V., Service Delivery Director Overall.
  • accounts delivered to include FrieslandCampina, Hennes & Mauritz, Alliander, Schiphol Airport, USG, Taqa, Astellas, Detailresult, several hospitals, Ahold, Sanofi, Skoda, CRH.
  • out-sourcing transition and transformation programs/projects
  • management, steering and leadership of all teams, vendors and staff delivering ITIL based managed services.
May 2007 - Dec 2013

Director Of R&D

Tridion

* responsible for all internal R&D projects and project management; a mix of waterfall and agile software development* responsible for analysis, improvement and implementation of SDLC processes* responsible for all HR matters (with HRM department to support the line organization)* Staff of 20, plan to grow to 30 in 2007* QA/QC offshore to Ukraine

Sep 2006 - May 2007

Vp Technology & Services

As Vice-PresidentTechnology & Services, Joost Dull holds global responsibility for Research & Development, Product Management, Consultancy, Educational Services, Technical Support and special projects at Cyco Software. With twenty years of broad experience in ICT and international markets, Mr. Dull has held senior management positions in business.

Apr 2002 - Aug 2006

Director Of Customer Services Emea & Apac

Rational Software, Schiphol-Rijk (now IBM) - Director Customer Service, EMEA & APAC Operations* responsible for all finance, research/development/support of all services, HR and operational issues offering services in international marketplace* responsible for implementing business processes and systems (like ERP and CRM)* responsible for double digit.

2000 - 2002 ~2 yrs

Director Of Business Unit Quality Mgmt Solution

Director Business Unit Quality Management Solutions* P&L responsible for all financial, commercial, product research/development/support, HR and operational issues offering products and services in Dutch marketplace* product portfolio focuses on testing (methods, techniques, project-based testing), QA, process improvement (CMM, ISO9000) and implementing.

1998 - 2000 ~2 yrs

Director Computing Centre

University Of Delft

Manager of the University Computer Center, acting managing director* responsible for all issues concerning buying, delivering, developing, system and service (level) management, support, product management, budgets, finance and staff (37 fte’s, later 90 fte’s as managing director)* yearly budget appr. Dfl 28.000.000.* technologies involved: a.o. (rapid).

1995 - 1998 ~3 yrs

Project Manager, Development Manager

Manager product development, Project manager* directly responsible (functional and operational) for group of project-leaders, designers and developers totaling 18 fte’s* managed projects include* network implementations and managed applications for private networks using lease lines* document information management system for 7 ministries including public.

1992 - 1995 ~3 yrs

Product Manager - Channel Marketing Manager

1989 - 1992 ~3 yrs

Presales/Sales

Jan 1986 - Jan 1989

Systems Engineer, Developer

Waterland
Jan 1983 - Jan 1986
Team & coworkers

Colleagues at Sanoma

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FAQ

Frequently asked questions about Joost Dull

Quick answers generated from the profile data available on this page.

What company does Joost Dull work for?

Joost Dull works for Sanoma.

What is Joost Dull's role at Sanoma?

Joost Dull is listed as Manager, SMO, Sanoma Corp. at Sanoma.

What is Joost Dull's email address?

AeroLeads has found 1 work email signal at @sanoma.com for Joost Dull at Sanoma.

Where is Joost Dull based?

Joost Dull is based in Diemen, North Holland, Netherlands while working with Sanoma.

What companies has Joost Dull worked for?

Joost Dull has worked for Sanoma, Backenhagen Management Consulting, Fujitsu Technology Solutions, Fujitsu Services, and Tridion.

Who are Joost Dull's colleagues at Sanoma?

Joost Dull's colleagues at Sanoma include Dennis Dijck, Marienka Pakaslahti, Tomi Huiko, Gieta Veersma, and Tom Van Noten.

How can I contact Joost Dull?

You can use AeroLeads to view verified contact signals for Joost Dull at Sanoma, including work email, phone, and LinkedIn data when available.

What skills is Joost Dull known for?

Joost Dull is listed with skills including Ict, Itil, Software Development, It Service Management, Business Analysis, Service Management, Change Management, and Cloud Computing.

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