Jopete C. Imperial

Jopete C. Imperial Email and Phone Number

Customer Technical Support Representative @ Thomson Reuters
toronto, ontario, canada
Jopete C. Imperial's Location
Calabarzon, Philippines, Philippines
Jopete C. Imperial's Contact Details

Jopete C. Imperial work email

Jopete C. Imperial personal email

n/a
About Jopete C. Imperial

* Bachelor’s Degree in Business Administration major in Entrepreneurship. * Strong knowledge and skilled in use of internet and software applications. * More than one year experience of clerical and administrative functions. * 40-50wpm touch typing.* Knowledgeable in PC troubleshooting and networking.

Jopete C. Imperial's Current Company Details
Thomson Reuters

Thomson Reuters

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Customer Technical Support Representative
toronto, ontario, canada
Website:
tr.com
Employees:
47271
Jopete C. Imperial Work Experience Details
  • Thomson Reuters
    Technical Support Representative
    Thomson Reuters Apr 2022 - Present
    - Log and classify all calls and requests for assistance in the call tracking database.- Respond to customers’ inquiries regarding technical issues with online products.
  • Sykes
    Technical Support Specialist
    Sykes Jul 2019 - Feb 2022
    - Troubleshoot WiFi connection issue.- Assist and guide the customer on setting up their Google Wifi routers, Google Nest Wifi router and Google Nest Wifi points.- Provides customer assistance or guidance through chat or phone line.
  • Wns Global Services
    Claims Consultant
    Wns Global Services Feb 2018 - Apr 2019
    Muntinlupa City
    • Lodgment of claims. • Assessment and settlement of claims within policy coverage.• Assist and provide policy information.
  • Vxi Global Solutions, Llc
    Technical Support Associate
    Vxi Global Solutions, Llc Feb 2017 - Dec 2017
    Sm Cyber2, Jupiter And Zodiac Sts. Cor. Buendia Ave., Makati, 1226 Metro Manila
    * Troubleshoot Internet, VOIP and IPTV service issue.* Process replacement order for defective equipment.* Assist and provide basic billing information.
  • Convergys
    Technical Support Associate
    Convergys Jul 2016 - Dec 2016
    Blk 44, Northgate Cyberzone, Alabang Zapote Road, Alabang, Muntinlupa City
    * Troubleshoot Voice, Messaging (SMS/MMS), Data connectivity, LaptopConnect, Tethering, Mobile Hotspot, Wifi, Email, Voicemail, Microcell.
  • Convergys
    Customer Service Associate
    Convergys Apr 2015 - Jul 2016
    Blk 44, Northgate Cyberzone, Alabang Zapote Road, Alabang, Muntinlupa City
    * Provides real-time assistance regarding the information of their monthly bill, postpaid / prepaid plans, phone upgrades, payments and account changes.* Basic device troubleshooting. * Process device order.* Ensures the safety of the account of the customer.
  • Saudi Aramco
    Rig Clerk
    Saudi Aramco Feb 2013 - Apr 2014
    Shedgum, Kingdom Of Saudi Arabia
    * Assist rig foreman to create DRSS request through SAP system.* Assist rig foreman to receive materials / rotatable tools and acknowledge the manifest thru SAP system.* Assist rig foreman to ship materials / rotatable tools and create manifest thru the SAP system.* Assist rig foreman to maintain control of the various Aramco inventories, such as bits, tools, communication and equipment.* Assist rig foreman in preparing clerical job. a. Prepare the weekly highlight b. Update the QSI weekly report c. Send all weekly reports to division secretary d. Maintain bookkeeping and rig filing systems e. Maintain the rig shared electronic folder f. Gather monthly HSE score card g. Attend telephone calls when the Foremen are out of the office
  • Abest Express
    Office Staff
    Abest Express Aug 2012 - Oct 2012
    Unit N, Gold Commercial Complex, Anabu I-A, Imus, Cavite, Philippines
    * Confirmation of delivered and returned credit cards, pouch/parcel, and cargo.* Handling inquiries/complaints from other branches, department and customers.* Monitoring of credit card regularization.* Handles the generation of EDR (end day recon), weekly and monthly reports.* Handles the billing report for charge sales.* Handles the payroll billing report.* Acceptance processing, Consolidation and forwarding of cargo.
  • Jaro Development Corporation
    Logistic Staff
    Jaro Development Corporation Apr 2011 - Apr 2012
    Km. 17 Aguinaldo Hi-Way, Holiday Village Bayan Luma, Imus Cavite, Philippines
    * Handles the encoding of daily delivery schedule.* Handles the preparation of documents (Delivery Receipt, Daily Issuance Slip, and Daily Delivery Report Form).* Assists in the checking and dispatching of meat products.
  • Core Alliance Interactive Solutions
    Customer Service Representative
    Core Alliance Interactive Solutions Nov 2008 - Jun 2009
    Unit 201 2/F Paragon Plaza, Edsa, Reliance St. Mandaluyong City, Philippines
    * Lead generation.* Verifies information of potential customer.* Sales production.
  • Emilio Aguinaldo College Medical Center Cavite
    Property Clerk / Data Encoder
    Emilio Aguinaldo College Medical Center Cavite Dec 2006 - Jan 2008
    Aguinaldo Highway, Salitran Ii, Dasmariñas City, Philippines
    * Validates and handles the encoding process and completeness of data.* Handles the generation of monthly reports.* Coordinates with property supervisor concerning records of fixed assets.* Maintains copy of Property Issuance Slip, Purchase Order, Purchase Request, Job Order Form, and Material Requisition/Issuance Form.* Identify item classification and validate the quantity per receiving report against quantity per delivery receipt and purchase order. Recordsthe items received. Indicate company code and equivalent code.* Assists in the performance of the yearly inventory count.

Jopete C. Imperial Skills

Software Installation Troubleshooting Windows 7 Office Administration Supervisory Skills Windows Xp Pro Microsoft Office Remote Desktop Administrative Functions Inventory Management Sap R/3 Adobe Photoshop Vmware Workstation Open Office Pc Assembly And Configuration Pc Troubleshooting Gas Drilling Sales Project Management Administration Powerpoint Photoshop Microsoft Excel Strategic Planning

Jopete C. Imperial Education Details

Frequently Asked Questions about Jopete C. Imperial

What company does Jopete C. Imperial work for?

Jopete C. Imperial works for Thomson Reuters

What is Jopete C. Imperial's role at the current company?

Jopete C. Imperial's current role is Customer Technical Support Representative.

What is Jopete C. Imperial's email address?

Jopete C. Imperial's email address is jo****@****kes.com

What schools did Jopete C. Imperial attend?

Jopete C. Imperial attended Power Skills Technical Center Cavite, Informatics Computer Institute, University Of Perpetual Help System Dalta.

What skills is Jopete C. Imperial known for?

Jopete C. Imperial has skills like Software Installation, Troubleshooting, Windows 7, Office Administration, Supervisory Skills, Windows Xp Pro, Microsoft Office, Remote Desktop, Administrative Functions, Inventory Management, Sap R/3, Adobe Photoshop.

Who are Jopete C. Imperial's colleagues?

Jopete C. Imperial's colleagues are Jean-Stéphane Brosse, Chris Hamilton, Naveed Ahsan, Lucas Junior, Ling Sze Gan, Jan Lomoz, Stephanie Espericueta.

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