Jordan Barner Email & Phone Number

Albany, OR, US

Auburn, California, US

Proficiently managed multi-channel customer inquiries, including phone calls, emails, and live chats through Intercom, ensuring timely and empathetic responses that enhance customer satisfaction and loyalty.Leveraged Zendesk to effectively track, prioritize, and resolve customer issues, demonstrating strong organizational skills and an ability to maintain.

San Francisco, CA, US

As the third customer support hire at the company, I was quickly promoted to oversee the online Support team and took the lead in establishing a specialized Crypto Customer Support division. In addition, I served as a Customer Success Manager, managing relationships with over 50 token companies.

San Francisco, CA, US

Assisting companies / paralegals maintain their cap tables.

Manage a team of 10+ employees, assisting on interviewing and hiring processes. Discussing with 3 party companies to delivery/pickup trailers. Assisting the customer on site and coordinating their needs for repairing and sorting their wooden pallets.

Assisting on schedule, hiring, food orders, managing the team and customer escalations. Processing collections for past due payments and making sure the gym followed covid-19 requirements

Started as a Customer Success & Sales agent to Supervisor - assisted with customer questions, sales pitches and selling tours to incoming phone calls and livechat conversations with customers/leads. Manage weight distributions for helicopters and providing daily/weekly reports of turnout rate / seats sold / amount sold.