Jordan A Email and Phone Number

I processed guest check ins and checkouts with a cheerful smile and positive attitude.I processed payments, authorizations, and deposits for guests during their stay.I created reservations and managed cancellations for guests at our hotel.I’ve become proficient in using the POS system “Fosse” which is utilized by Marriott hotels.I regularly corresponded with third party travel services such as Expedia, Hotels.com, and Trivago regarding concerns with mutual guests.I filed… Show more I processed guest check ins and checkouts with a cheerful smile and positive attitude.I processed payments, authorizations, and deposits for guests during their stay.I created reservations and managed cancellations for guests at our hotel.I’ve become proficient in using the POS system “Fosse” which is utilized by Marriott hotels.I regularly corresponded with third party travel services such as Expedia, Hotels.com, and Trivago regarding concerns with mutual guests.I filed forms regarding guest stays, travels, and payments.I worked with different departments to meet the needs of all guests to create a warm and welcoming stay.I restocked and handed out our complimentary snacks and beverages for guests of elite marriott member status.I answered all inquiries regarding the hotel to the best of my abilities.I worked very well with my team, relying on my co-workers to help me resolve guest relations and vice versa.I communicated with my team effectively to ensure a seamless shift transition. Show less

Working at Nordstrom provided me with a diverse environment and culture where my customer service skills flourished.I managed a register processing returns for customers handling high end apparel and accessories.I always worked with a positive and upbeat attitude to provide the best customer service experience to guests.I provided guests with recommendations on products and services based on their needs expressed.I cleaned my work area regularly and organized packages for order… Show more Working at Nordstrom provided me with a diverse environment and culture where my customer service skills flourished.I managed a register processing returns for customers handling high end apparel and accessories.I always worked with a positive and upbeat attitude to provide the best customer service experience to guests.I provided guests with recommendations on products and services based on their needs expressed.I cleaned my work area regularly and organized packages for order pickup and curbside teams.At store closing I collected monies from registers throughout the store which was mandatory per Nordstrom security policy. Show less

Being an associate at Macy’s, I always welcomed customers into the store and shared what sales/promotions the store was currently having.I effectively managed my register, swiftly processing purchases and returns to maintain a smooth flow and ensure customer satisfaction.I tidied my work area for the safety of myself and other associates.I deescalated customer dilemmas regarding return policy and clothing quality prior to involving a manager.I was efficient at opening the store… Show more Being an associate at Macy’s, I always welcomed customers into the store and shared what sales/promotions the store was currently having.I effectively managed my register, swiftly processing purchases and returns to maintain a smooth flow and ensure customer satisfaction.I tidied my work area for the safety of myself and other associates.I deescalated customer dilemmas regarding return policy and clothing quality prior to involving a manager.I was efficient at opening the store alongside my manager; as well as closing.I performed store recovery, placing apparel back on the racks and houseware items back onto their shelves. Show less

I organized auto parts in designated areas to facilitate timely shipment to customers.I carefully packaged parts to ensure they were shipped to customers in a great condition.I utilized the computer system to print order forms and easily search for auto parts within the warehouse.I worked well with my coworkers, helping them finish their tasks to keep the warehouse running smoothly.I took my breaks and lunch when scheduled to ensure I was clocked in accurately.