Jordan Arvin Email & Phone Number

Indianapolis, Indiana, United States

Indianapolis, Indiana Area

As the Director of Technology at Renovia, I am responsible for directing and implementing all initiatives within our technology stack across all business units.

Indianapolis, Indiana Area

•Work closely with management team to understand technology needs and wants •Advise team objectively on where IT might make a difference to the business •Plan the stages of projects and how each affects the business •Coordinate the project team and outside vendors when needed. •Managing costs, timescales and standards through individual projects •Keeping management and clients updated on progress •Evaluation of each project stage and communicate to steak holders•Assist in purchase, set up, and maintenance of company technology including computers, WiFi, phones, and conferencing equipment.•Evaluate multiple platforms and online services for efficiency and client/vendor interface

Indianapolis, Indiana Area

-Facilitate a smooth transition for approximately 20 clients, simultaneously, from the time of sale through the on-boarding process, including a full knowledge transfer from sales and definition of project scope-Maintain business level relationships with executives and other stakeholders within the client organization through project completion-Responsible for driving adoption of the TinderBox platform to ensure renewal and up-sell potential

Indianapolis, Indiana Area

-Provided excellent customer service to over 400 TinderBox clients in a timely and effective manner including companies like: General Electric, Angie’s List, Salesforce University, Gannett, and GameTime-Developed processes and workflows forTinderBox’s first support organization-Reported on and leveraged data within the support organization to influence key business initiatives-Formed strategic relationships with directors at TinderBox to fully ensure the voice of our customers’ were represented

Indianapolis, Indiana Area

-Worked alongside peers and leaders to help accelerate the growth of TinderBox by educating prospects on how our Sales Productivity Suite can transform their business-Designed outreach strategies through phone, email, and social media to ensure follow ups with leads on an on-going and timely basis-Researched and mapped accounts of over 200 employees to understand their organizational structure and business needs.

Upland, Indiana

I was apart of the team that recruited the largest class of students to Taylor University to date. This goal was accomplished by traveling to high schools for college fairs, interviewing students and their families, and tracking their progress through Salesforce.

Peoria, Illinois Area

Improved communications within the OEM solutions division of Caterpillar by developing an improved trade show process. I also developed and created an iPad pilot program for the use of sales aids for our account managers.

Organized and carried out large visit days for Taylor University. I was also responsible for managing and developing 30 student workers.

Managed content for the new Cat.com website that generated $194 million in sales leads within the first 3 months of its launch.

Used social media and search engine optimization techniques to advertise, promote, grow brand awareness, and sell products for companies.

Bachelor Of Arts (B.A.), Marketing

Bachelor Of Arts (Ba), Marketing

Activities and Societies: Kids Hope Inner City Mentoring