Jordan B. Mcconnell

Jordan B. Mcconnell Email and Phone Number

Senior Hybrid Cloud Infrastructure Engineer at MGM Resorts International @ MGM Resorts International
Las Vegas, Nevada
Jordan B. Mcconnell's Location
Las Vegas, Nevada, United States, United States
Jordan B. Mcconnell's Contact Details

Jordan B. Mcconnell personal email

About Jordan B. Mcconnell

Demonstrated IT leader for over 20 years, across diverse industries, possessing exceptional communication skills and a strong people orientation. Savvy in empowering organizations, and individuals, to greater growth and development in an increasingly global environment. One who thrives in a setting that values strategic thinking, clear vision, effective collaboration, and the ability to get things done.

Jordan B. Mcconnell's Current Company Details
MGM Resorts International

Mgm Resorts International

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Senior Hybrid Cloud Infrastructure Engineer at MGM Resorts International
Las Vegas, Nevada
Website:
mgmresorts.com
Employees:
10
Jordan B. Mcconnell Work Experience Details
  • Mgm Resorts International
    Senior Hybrid Cloud Infrastructure Engineer
    Mgm Resorts International Jul 2023 - Present
    Las Vegas, Nevada, Us
  • Crohn'S Veteran
    Founder And Podcast Host
    Crohn'S Veteran Apr 2020 - Present
    Founded by Jordan McConnell; Crohn's Veteran is a podcast and lifestyle brand dedicated to uplifting people impacted by Crohn's Disease and Inflammatory Bowel Disease all over the world. For more information visit the website www.crohnsveteran.com. Your support for Crohn's Disease awareness matters and is appreciated.
  • The Cosmopolitan Of Las Vegas
    Solutions Architect
    The Cosmopolitan Of Las Vegas May 2021 - Jul 2023
    Las Vegas, Nv, Us
    First Solutions Architect hired by The Cosmopolitan of Las Vegas. Active member of TCOLV integration team supporting MGM Resorts acquisition initiatives.Responsible for managing property-wide upgrade of Parking Guidance System platform.Collaborated with vendor to improve employee safety program panic buttons.Participated in enterprise application architecture reviews with IT department leadership.Tasked with automating server patching for vulnerability management program.
  • Children'S Hospital & Medical Center - Omaha
    Systems Engineer Ii
    Children'S Hospital & Medical Center - Omaha Oct 2020 - Jan 2021
    Omaha, Ne, Us
    Supported IT infrastructure impacting 100s of employees and 1000s of patients.Zeroed out Cherwell ticketing system Tier 2 unowned incident backlog.Remote assistance focused on Citrix, Exchange, AD, File servers, O365, & telephony.Tasked with developing technical documentation for an online collaboration wiki tool.Effective team collaboration ensured successful Office 365 and Outlook migration.
  • Brace Integrated Services
    Senior Desktop Support Analyst
    Brace Integrated Services May 2016 - Apr 2020
    Houston, Texas, Us
    Reduced year-over-year trouble ticket requests by 66% with overhauled processesDrove 100% backlog clearance rate with average of over 500 tickets closed monthlyAdministered software & mobile device audits saving company $55,000 in fees Directed Office 365 and AD administration impacting 2,400 national employeesOversaw travel cost savings of $19,750 via more efficient remote management
  • Burlington Capital
    Network Administrator And Client Support Specialist
    Burlington Capital May 2015 - Apr 2016
    Omaha, Ne, Us
    Directed all support for Burlington Board Chairman’s most mission-critical projectsSupervised testing of the 2 key ISPs ensuring consistent backups & network reliability Nationally managed network assets, Barracuda Firewall and AppRiver Spam FilterOversaw support to over 50 offices and created Organization’s first ticketing system
  • West Corporation
    Enterprise System Technician
    West Corporation Feb 2014 - May 2015
    Omaha, Ne, Us
  • West Corporation
    Provisioning Engineer
    West Corporation Jul 2010 - Feb 2014
    Omaha, Ne, Us
    Coordinated AT&T Provisioning Engineers responsible for VPN and Internet AccessLed activation and support over AT&T Southeast Region’s MPLS backbone Managed Alabama & South Carolina IT support impacting 39,502 State end-usersOversaw testing of interfaces, static routes and protocols like BGP, EIGRP or RIP Provisioned Cisco/Juniper enterprise class routers for Metro Ethernet and ADSLLAN/WAN, Frame-Relay and Private-Line router provisioning and troubleshooting Also specializing in customer LAN/WAN router configuration, provisioning, and troubleshooting using Cisco 3750, 2821, 3825, 837, and 1841 routers.
  • Cox Communications
    Technical Support Rep
    Cox Communications Oct 2007 - May 2010
    Atlanta, Ga, Us
    Accepted, troubleshooted and resolved 1000s of inbound customer product callsOffered world-class customer interactions backed by solid technical expertise
  • United States Air Force
    Systems Administrator (Staff Sargent)
    United States Air Force Jun 2001 - Mar 2010
    Randolph Afb, Tx, Us
    Aided Airforce, Army and Navy ‘s IT support during the Global War Against TerrorAdministered 350 Windows Servers impacting 100k users across the worldManaged computer and network equipment valued near half a million dollarsSaved organization 12 thousand dollars and eliminated 7-month training delayBecame the top training instructor in number of students successfully trained

Jordan B. Mcconnell Skills

Troubleshooting Cisco Technologies Servers System Administration Security Network Administration Microsoft Office Customer Service Hardware Computer Network Operations Juniper Active Directory Windows 7 Tcp/ip Windows Server Firewalls Technical Support Technical Training Dns Military Bgp Windows Vista Security Clearance Dhcp Air Force Border Gateway Protocol Windows 8 Dell Poweredge Servers Router Configuration Eigrp Frame Relay Enterprise Architecture Consultancy Technical Writing Quality Assurance Logistics Windows Server 2012 Windows Server 2003 Cisco Ip Telephony Design Wireless Routers Associate Development Military Leadership Frame Relay Private Line Dsl Internal Communications Auditing Apple Os Dns Administration Metro Ethernet

Jordan B. Mcconnell Education Details

  • University Of Phoenix
    University Of Phoenix
    General
  • Usaf Advanced Technical Training
    Usaf Advanced Technical Training
    Certification - 2T2X1 - Air Transportation
  • Usaf Advanced Technical Training
    Usaf Advanced Technical Training
    3C0X1 - Computer Systems Operations
  • Usaf Technical Training
    Usaf Technical Training
    3C0X1 - Computer Systems Operations
  • Usaf Basic Military Training
    Usaf Basic Military Training
    Certification - Course 9T000 - Basic Training
  • Usaf Airman Leadership School
    Usaf Airman Leadership School
    Organizational Leadership

Frequently Asked Questions about Jordan B. Mcconnell

What company does Jordan B. Mcconnell work for?

Jordan B. Mcconnell works for Mgm Resorts International

What is Jordan B. Mcconnell's role at the current company?

Jordan B. Mcconnell's current role is Senior Hybrid Cloud Infrastructure Engineer at MGM Resorts International.

What is Jordan B. Mcconnell's email address?

Jordan B. Mcconnell's email address is jm****@****ncg.com

What schools did Jordan B. Mcconnell attend?

Jordan B. Mcconnell attended University Of Phoenix, Usaf Advanced Technical Training, Usaf Advanced Technical Training, Usaf Technical Training, Usaf Basic Military Training, Usaf Airman Leadership School.

What are some of Jordan B. Mcconnell's interests?

Jordan B. Mcconnell has interest in Children, Economic Empowerment, Civil Rights And Social Action, Poverty Alleviation, Science And Technology, Arts And Culture.

What skills is Jordan B. Mcconnell known for?

Jordan B. Mcconnell has skills like Troubleshooting, Cisco Technologies, Servers, System Administration, Security, Network Administration, Microsoft Office, Customer Service, Hardware, Computer Network Operations, Juniper, Active Directory.

Who are Jordan B. Mcconnell's colleagues?

Jordan B. Mcconnell's colleagues are Carlos León Pérez, Angela South, Marissa Cardenas, Theresa Baraga, Tanya Behm, พิริยากร ปั้นอุดม, Kiarra M.

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