Jordan Berard Email & Phone Number

Chicago, IL, US

Northlake, Illinois, United States

Partners with employees and/or line managers to guide them through HR processes and initiatives, with a specific emphasis on OD/Training processes and initiatives. Assists with developing and implementing training and onboarding programs. Supports HR events, employee meetings, HR initiatives & programs, including, but not limited to; the annual performance.

Oakbrook Terrace, Illinois, United States

• Managed the onboarding process for new employees across multiple nonprofits in the Chicago area.
• Successfully implemented an HRIS system, involving data collection, meeting tight deadlines, and communicating changes to employees.
• Conducted exit interviews and prepared comprehensive offboarding letters to ensure a smooth offboarding process for departing employees.
• Facilitated benefits administration and open enrollment for various clients.
• Played an active role in charter renewal processes by providing staff demographics and auditing teaching licenses.
• Led employee investigations and presented findings in official union proceedings and appeals.

Joliet, Illinois, United States

• Coordinated patient admissions with physicians, hospitals, case managers and families to provide continuum of care.
• Maintained daily contact with potential referral sources including hospitals, physicians, insurers, case management companies and health care agencies.
• Initiated customized contracts for all incoming admissions.
• Updated resident charts on multiple lists daily, including payer verification, bed management, backgrounds, admission contracts, etc.
• Verified and processed Medicare, Managed care, Medicaid, and private insurance benefits.
• Screened patients based on physical therapy evaluations, behaviors, and diagnoses.

• Utilized the JazzHR applicant tracking system to review potential candidates.
• Documented candidate interactions into Salesforce.
• Scheduled in person interviews.
• Created offer letters for candidates.
• Reviewed company benefits with potential candidates.
• Conducted phone screenings with potential candidates.

• Administered customer surveys to measure customer satisfaction.
• Educated guests on the benefits of each membership program.
• Executed outbound calls to discuss upcoming promotions with guests.
• Documented customer concerns and provided alternative solutions to resolve issues.
• Actively worked with the leadership team to improve customer retention.

Lemont, Illinois, United States

• Maintained the daily calendar in order to allocate staff assignments and provided important reminders.
• Delegated tasks to other staff which included luggage inventory, daily assessments, and resident monitoring.
• Provided onboarding for new residents.
• Conducted in person screenings with residents to check on mood, behaviors, and concerns.

• Prepared course materials for both the elementary and junior high-level students.
• Maintained student attendance records and grades.
• Administered assessments to track student progress.
• Implemented interactive group activities that incorporated songs, memory games, and crafts.
• Established a positive rapport with students, parents, and faculty members.

Master Of Business Administration - Mba

Bachelor Of Arts In Languages & Intercultural Communication