Jordan Berard Email & Phone Number

Chicago, Il, Us

Northlake, Illinois, United States

Partners with employees and/or line managers to guide them through HR processes and initiatives, with a specific emphasis on OD/Training processes and initiatives. Assists with developing and implementing training and onboarding programs. Supports HR events, employee meetings, HR initiatives & programs, including, but not limited to; the annual performance review process, engagement surveys, wellness program, recognition & training programs. Reviews, tracks, and documents compliance with mandatory and non-mandatory training and continuing education. Collaborates with HRBP and management to address employee relations issues; examines and analyzes situations, recommends solutions and consults with legal, as necessary. Maintains compliance with federal, state and local employment laws and regulations, and recommended best practices; reviews policies and procedures to maintain compliance. Assists with updating and maintaining the company Policy Handbook. Manage administrative processes, e.g., employee records maintenance. Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources and employment law.

Oakbrook Terrace, Illinois, United States

• Managed the onboarding process for new employees across multiple nonprofits in the Chicago area.• Successfully implemented an HRIS system, involving data collection, meeting tight deadlines, and communicating changes to employees.• Conducted exit interviews and prepared comprehensive offboarding letters to ensure a smooth offboarding process for departing employees.• Facilitated benefits administration and open enrollment for various clients.• Played an active role in charter renewal processes by providing staff demographics and auditing teaching licenses.• Led employee investigations and presented findings in official union proceedings and appeals.• Provided oversight on overall employee performance, effectively implementing and guiding employees through performance improvement plans.• Conducted salary analyses to determine appropriate salary ranges for different positions.• Collaborated with payroll to ensure accurate paycheck processing, handling off-cycle pay adjustments, and approving stipends and hourly timesheets.• Efficiently managed leaves of absences, including FMLA and short-term disability, by providing employees with personalized calendars indicating estimated pay during leaves.• Developed state-mandated training modules to ensure teaching staff's compliance with Illinois School Board of Education's annual requirements.

Joliet, Illinois, United States

• Coordinated patient admissions with physicians, hospitals, case managers and families to provide continuum of care.• Maintained daily contact with potential referral sources including hospitals, physicians, insurers, case management companies and health care agencies. • Initiated customized contracts for all incoming admissions. • Updated resident charts on multiple lists daily, including payer verification, bed management, backgrounds, admission contracts, etc.• Verified and processed Medicare, Managed care, Medicaid, and private insurance benefits. • Screened patients based on physical therapy evaluations, behaviors, and diagnoses.• Acted as a liaison between the facility and outside community to market and advertise our facility.• Developed strategies to maximize admissions of patients requiring sub-acute care versus long-term care. • Oriented residents and families to our facility through in-person and virtual tours.• Monitored and kept census data in order analyze admission trends and grow patient leads.• Administered background checks prior to patient admission.• Maintained up-to-date knowledge of the financial and coverage aspects of skilled nursing revenue cycle in order to assure accurate reimbursement from all payor sources and adjusted policy and procedures to reflect these changes.

• Utilized the JazzHR applicant tracking system to review potential candidates.• Documented candidate interactions into Salesforce.• Scheduled in person interviews.• Created offer letters for candidates.• Reviewed company benefits with potential candidates.• Conducted phone screenings with potential candidates. • Processed employment verification for former and current employees.

• Administered customer surveys to measure customer satisfaction.• Educated guests on the benefits of each membership program. • Executed outbound calls to discuss upcoming promotions with guests.• Documented customer concerns and provided alternative solutions to resolve issues.• Actively worked with the leadership team to improve customer retention.

Lemont, Illinois, United States

• Maintained the daily calendar in order to allocate staff assignments and provided important reminders.• Delegated tasks to other staff which included luggage inventory, daily assessments, and resident monitoring.• Provided onboarding for new residents.• Conducted in person screenings with residents to check on mood, behaviors, and concerns.

• Prepared course materials for both the elementary and junior high-level students. • Maintained student attendance records and grades.• Administered assessments to track student progress.• Implemented interactive group activities that incorporated songs, memory games, and crafts.• Established a positive rapport with students, parents, and faculty members.

Master Of Business Administration - Mba

Bachelor Of Arts In Languages & Intercultural Communication