Jordan Brackens Email & Phone Number

Allen, Texas, United States

Allen, Texas, United States

Dallas, Texas, United States

Dallas/Fort Worth Area

Administering SAT for students preparing for college/career futures.- Ensure exam rooms conform to the seating requirements.- Admit and assign seats to students- Check identification of homeschooled students and/or students from other schools.- Ensure that the proper seating distance is maintained between students.- Distribute Testing materials.- Assist students with filling out their identifying information on answer sheets.- Supervise the testing room. - Walk around the room to secure students are working on the correct exam section. - Guard against attempts at cheating and keeping the room attended at all times, including breaks.- Collect and account for all exam materials. - Dismiss students, making sure they do not take any exam materials.- Return exam material to locked storage.

United States

Dallas/Fort Worth Area

Administering ACT for students preparing for college/career futures.- Attend both the training and briefers sessions conducted locally by the test coordinator- Take responsibility for one test room and provide an environment conducive to testing.- Check ID and admin examinees.- Direct examinees to specific, assigned seats. - Count test booklet upon receipt from the test coordinator.- Distribute test materials, keeping test booklets in sequential, serial number order.- Properly time tests, using relatable timepieces and the Test Time Verification Form.- Be attentive to examinees and materials at all times.- Walk around the test room and ensure examinees are working on correct test sections.- Pay strict attention to examinees during entire test to discourage and detect prohibited behavior.- Collect and account for all answer documents and test booklets before missing examinees.- Complete detailed documentation of any irregularities and void examinees tests as required.- Return all test materials and forms to the test coordinator immediately after testing.

Dallas, Texas

- Set up Loan Car contract agreements for distribution to clients and/or service advisors.- Manage client payment for loan cars. - Inspection and write ups of loaner returns for scheduled service maintenance and/or damage.

Dallas, Texas

- Manage, confirm, and handle client online bill pay for vehicle services. - Greet, check-in and set up client’s appointments to meet with Service Advisors.- Write up and assist clients to have quick services performed on their vehicles (Key batteries, state inspection car wash, fluid top-off, tire pressure etc.) - Deliver client and/or loaner cars as well as picking up clients to receive their vehicles from Park Place Mercedes-Benz

Dallas, Texas

- Greeted and checked in arriving customers- Served as point of contact for all questions, concerns, and/or problems concerning customer parties- Assist fellow co-workers where help may be needed- Answer event inquires via phone- Collaborated across a team to coordinate activities, focusing on implementing continuous improvement of processes

Washington D.C. Metro Area

- Prepared & adapted spreadsheets for client portfolios - Provided cross-disciplinary services clients.- Oversaw daily order placement, goods inspection, returns of damaged shipments and systems entry of orders.- Tailored services to clients unique business needs - Analyzed potential clients business ventures - Demonstrated interpersonal & customer service skills

Bachelor'S Degree, Business, Communication, Recreation & Leisure Studies

Education record

Activities and Societies: Member of Phi Theta Kappa Honor Society