As part of the Clinical Technology Services team, I lead efforts to evolve and optimize radiology IT solutions that enhance patient care and operational efficiency. I drive key projects, collaborating across technical teams to ensure successful implementations and improvements.Key Responsibilities & Achievements:● Team Leadership: Lead a team of Smart Worklist subject matter experts, driving collaboration and successful project completion that impacts both new and existing client practices.● Cross-Functional Coordination: Collaborate with technical, application support, and development teams to resolve complex issues and drive continuous improvements in radiology IT solutions.● Process Standardization: Champion a high level of standardization in technical projects to ensure efficiency, scalability, and maintainability within our application environments.● Strategic Planning: Partner with practice leadership to align team deliverables with organizational goals, ensuring that project outcomes meet and exceed client expectations.● Team Development: Foster a growth-oriented, collaborative team culture, encouraging both individual development and technological advancement to enhance team performance.● Goal Alignment: Aligning internal and external team objectives thus creating a more proactive, collaborative, environment that drives success across multiple initiatives.● AI and Feature Integration: Contributed to the strategic rollout and integration of AI features within the Clario Smart Worklist across multiple enterprise environments, enhancing efficiency and patient care outcomes.● Standards Compliance: Working closely with the Associate Chief Medical Officer to to ensure team goals and projects are aligned to Radiology Partners Cloud Enterprise worklist standards.● Documentation & Knowledge Sharing: Revamped and developed comprehensive team documentation to ensure better alignment, clarity, and collaboration on both individual and joint projects.

Collaborated with a dedicated team of Application Analysts specializing in Smart Worklists to drive innovation and excellence in radiology IT services. Focused on delivering high-quality support and efficient solutions for radiology worklist applications and related systems.Key Responsibilities & Achievements: ● Worklist Application Support: Utilize Intelerad Clario Smart Worklist, InteleViewer, InteleBrowser, InteleConnect, PowerScribe 360, and Datadog to support worklist operations and meet the needs of radiologists and staff.● System Maintenance: Perform routine preventative maintenance, including managing HL7, services, web servers, and updating web certificates, ensuring optimal performance and service continuity.● Documentation: Developed educational videos and documentation for internal teams, improving understanding of systems and services across multiple teams.● Worklist Architecture Standardization: Led projects focused on the development and documentation of a new worklist architecture, driving standardization and improving system efficiency.● Worklist Configuration & Maintenance: Build and manage radiologist worklists, shifts, practices, and peer review rules within Intelerad Clario to ensure seamless workflows and maximize productivity.● Quality Assurance: Conduct detailed testing of worklist applications and related services to ensure they are fully operational and perform at peak efficiency.● Team Communication: Foster clear communication across teams using Microsoft Teams, Microsoft Outlook, ServiceNow, and Smartsheets to drive collaboration and ensure project success.● Training & Development: Support the onboarding and training of new team members, enhancing their proficiency with Intelerad Clario, ServiceNow, Smartsheets, and other systems.

Delivered high-quality diagnostic imaging services to 39 villages across a 235,000-square-mile region in interior Alaska, bringing advanced, innovative, healthcare technology solutions to remote communities. Key Responsibilities & Achievements:● PACS Administration & EHR Support: Served as a PACS Administrator Assistant and Super User, proficient in Konica Minolta Exa PACS, and obtaining knowledge of HL7, DICOM, RIS, and PowerScribe workflows. Managed image imports and exports using Opal Tools to ensure seamless integration and access across systems. Gained additional proficiency in the utilization of the Athenahealth EHR and provided clinical support/guidance for its utilization amongst staff when needed.● Diagnostic Imaging: Operated a range of diagnostic equipment, including Fujifilm, Shimadzu, Canon, Philips, iCRco, Carestream, and Hologic Fluoroscan InSight 2, leveraging broad equipment expertise to optimize patient care.● Scheduling & Coordination: Oversaw the radiology department’s X-ray staff scheduling, including shift assignments and weekend coverage. Coordinated patient scheduling across various imaging modalities to maintain smooth clinic operations.● Training & Quality Assurance:Trained remote and local healthcare staff on radiographic procedures, applications, and equipment usage, providing in-field support to remote villages. Conducted quality control analysis and a presentation to uphold the department’s diagnostic standards.● Operational Efficiency:Developed department documentation, including orientation materials, ultrasound and DEXA scheduling workflow documents, and procedural guides to streamline onboarding and support clinic expansion.● Student Mentorship & Team Growth: Supervised University of Alaska Anchorage radiologic technology students, enhancing their practical experience and supporting professional development. Contributed to hiring decisions, supporting team growth, and skills alignment.

Provided dedicated support to a diverse group of special and general education students, fostering a positive and productive learning environment. Gained strong skills in communication, behavioral management, and adaptive learning.Key Responsibilities & Achievements:● Supportive Learning Environment: Established a safe, engaging classroom atmosphere to promote learning, growth, and well-being among students.● Instructional Assistance: Guided students in completing assignments and engaging in classroom activities, reinforcing educational objectives and encouraging academic progress.● Behavioral Support & Intervention: Assisted with behavior intervention strategies to address challenges effectively and cultivate positive behavioral development, adapting techniques to diverse individual needs.

Worked collaboratively with a team of CNAs to deliver high-quality, compassionate patient care, emphasizing responsiveness, safety, and effectiveness. Key Responsibilities & Achievements:● Patient-Centered Care: Enhanced patient welfare by providing both emotional support and physical assistance, ensuring a compassionate and dignified care experience.● Healthcare Technology: Used electronic healthcare applications to support accurate and timely delegated medication administration.● Specialized Patient Assistance: Safely operated lifting and transport equipment for disabled patients, reinforcing my ability to handle complex tools and ensure safety.