Jordan Philips Email & Phone Number

Danbury, Ct, Us

• Created and implemented an IT Ticket tracking system for company-wide use• Maintained 30+ servers (on premises and virtual) including Exchange 2016• Completed global information security audit assessments in compliance with GDPR for a major national bank• Helmed the implementation, deployment, and monitoring of Carbon Black Endpoint Solutions• Responsible for documentation of audits, inventory and corporate security measures• Conducted system administration and desktop support for 30+ systems and 75+ users• Regularly monitored Firewalls and Carbon Black for indicators of compromise (IOCs) and anomalies• Implemented and monitored Solarwinds MSP• Configured RADIUS server on Windows Server 2019 used for WatchGuard Multi-factor authentication• Managed CNAME and MX DNS records for Microsoft Exchange

Marlborough, Ma, Us

• Maintains an efficient flow of merchandise, including documenting, storing, locating and distributing stock within the store. Utilize SAP warehouse module to monitor and track store inventory.• Responsible for creating and maintaining orderly filling systems for incoming/outgoing invoices and bill payments.• Utilized innate analytical and people skills to quickly become a reliable, proficient team member able to work both independently and with others.

• Diagnosed, repaired, and maintained hardware and software components to ensure the smooth running of office computer systems• Acted with a sense of urgency to resolve internal customer IT issues and deliver results in an efficient and timely matter• Installed and upgraded anti-virus software to maintain proper security at the user level• Worked with end users in a highly professional manner while building effective working relationships

Master Of Science (M.S.), Information Technology

Bachelor Of Science (B.S.), Criminal Justice