Multimodal freight forwarderFreight forwarder specialising in express Worldwide transport through a variety of high profile clientsResponding to Customer requests for quotations,understanding their shipment requirements and how you can provide solutions. Liaising and negotiating with Customers and Suppliers to find real timesolutions to express freight needs at optimal market prices for all parties. As an Operations Executive I provide excellent Customer Service by building and maintaining relationships with new and existing Clients via telephone and email, with the aim of making NDF their first choice for time critical freight and securing their repeat business.Sourcing available vehicles from Worldwide Suppliers and maintain a database of these vehicles and agents while also being aware of other team member’s requirements and working together as a team when necessary to achieve the best solutions Proactively building business relationships with new and existing Customers in order to enhance NDF’s reputation for quality of service.I also oversea on call duties across the weekends and evenings to forfill the 24-7 nature of the business. Fully ADR trainedCustoms compliant - goverment accreditation Multi award winning business

Fully responsible for 18 team members, ensuring maximum efficiency to drive sales in new store set-up.• Ensuring fluid and clear commercial awareness in-store.• Planning and implementing floor moves in keeping with visual merchandising expectations of the overall brand.• Managing the day-to-day running of the largest Pagazzi Lighting branch in the country.• Fully accountable for managing team members as well as regulating customer orders.• Strong operational awareness; the go-to team member for queries.

Stockroom manager of 13000+ unit location. Turning over 2.5 million per anum. Other duties include office administration, audit, loss prevention strategy, rota production and stock taking expertise. Have administered training across the company and am a point of contact for all troubleshooting in the North-west area. Also oversea implementing of statergy across 10 north west based stores while also maintaining current company competencies. I also currently lead special projects and have helped devise company wide legislation and training.

Main role is to advise and sell flooring products to the general public from a factory outlet. Which requires extensive knowledge of the flooring industry and estimating techniques. Also involves administration and invoicing. I work here 1 weekend a month.

Store manager for a retail shop selling Ibiza rocks merchandise managing 20+ staff.Store taking just short of €1 million euros for the season. Was direct contact for the owners, retail operations and senior retail team. Was able to recruit and market through out season and in charge of running the store on a day to day basis. Also dealing with VIPs and performers in store. Opened and closed store at beginning and end of season and also ran pop shop at the Fashion Show at Birmingham NEC arena.