Jordan Devries Email & Phone Number

Birmingham, England, United Kingdom

Dubai, United Arab Emirates

- Delivered the highest standard of service to customers from around the world. Communicated effectively and provided a culturally respectful approach in any given situation.- Was consistently knowledgable with latest updates to procedures and equipment.- Sustained a pro-active vigilance, maintained safety and security at all times based on intensive training and situational awareness. - Led and supervised a multinational crew onboard the aircrafts. Actively created a positive, inclusive work environment motivating team members to excel. - Handled demanding situations ranging from safety incidents to customer service shortfalls with communication, empathy and effective problem solving with limited time and resources.

Toronto, Ontario, Canada

- Acted as activities director, tour guide, navigator, and security for groups of 50+. Ages ranged from 13-35 years old.- Handled all money transactions for restaurants, museums, and tours throughout the trip. Recorded the accounting information to relay back to head office.- Personally dealt with many venues in English and French in ever changing situations.