Jordan Douglas Email & Phone Number

Boise, Id, Us

Boise, Id, Us

Phoenix, Az, Us

Led a team of 11 UX and Content designers across 10 product teams, overseeing the hiring process, managing performance evaluations, and fostering professional growth through effective coaching and mentorship.Cultivated and AI strategy for tool integration into workflows and leverage the technology for efficiency.Established and maintained consistent UI designs across multiple product teams, ensuring a unified and cohesive user experience throughout the organization.Implemented direct report coaching using Betterworks, resulting in enhanced performance and skill development among team members.Developed customized learning paths for design leads, facilitating their professional development and ensuring alignment with organizational objectives.Evaluated and integrated AI tools to optimize workflow efficiency, streamlining design processes and enhancing productivity.Mentored junior designers in Figma and discovery methods, imparting essential skills and knowledge to enhance their proficiency and effectiveness in design processes.Spearheaded the implementation of a Figma MUI (Material-UI) design system workflow for front-end developers, improving collaboration and efficiency in the design-to-development pipeline.Made significant contributions to the development and maintenance of the Design System, Style Guide, and Pattern Library, ensuring consistency and scalability across all product offerings.

Scottsdale, Arizona, Us

Establishing a Design System, Usability Testing, Design Thinking and creating a content process to bring change that is fulfilling the job to be done for the user.Set up a Figma component design system and pattern librarySet up usability testing program with backlogCreated co-branding guidelines for partner applicationsBrought content, design and ux research onto my team for better team synergy and product designBuilt new designs and branding for product and co-branded partner applications

Walnut Creek, Ca, Us

Pioneered a robust Design System, Style Guide and Pattern Library.Built Figma components with variations based on Material UI.Participated in user research testing and synthesis. Designed UI for MyPolicy product including payment flows, Wallet, and Document Library.Created icons, illustrations, and media.

Seattle, Washington, Us

Director of User Experience responsible for Experience, Visual Design Standards, Web Branding, Accessibility and more. • Revitalize the Washington Federal brand into WaFd Bank• Establish design system, style guide, design language, examples, patterns and palettes• Create UX and visual designs for the entire Web, Mobile, ATM and Online Banking experience• Improve user experience with user testing, analytics from Heap, Google and Hotjar• Established personas, patterns, wireframes, journey maps and conduct a/b testing• Build a front-end pattern library based on react, flexbox and bootstrap• Brand 3rd party sites for consistent user experience across applications• Create flows for online account opening, bill pay, transfers etc. • Work with Agile Scrum and Kanban teams with daily stand ups and retrospectives• Pagespeed testing to determine and recommend site and code optimization. (Now the fastest bank Website on Google PageSpeed)• Introduce and write customer centric and friendly copy and error messages to the site• Mobile first design comps and improvements happening iteratively• Design using Sketch, Adobe XD, Photoshop, Illustrator, Figma

Austin, Texas, Us

Design and hand-code HTML5/CSS3 accessible and responsive Websites for Oracle documentationhttp://docs.oracle.com/en/Well versed in Visual Design, UX, Jquery, Bootstrap, Handlebars, JavaScript, HTML5, SCSS, Icon fonts, Accessibility, PHP and Jira.Other projects include: Designed and created an internal project tracking system and creative asset library in PHP/MySql resulting in 100% on-time delivery with 0 missed projectsCreated 1000+ illustrations for Oracle DocumentationProduce product 'Get Started' tutorial sites with illustrations

New York, Ny, Us

Design lead and manager of the USCG Instructional Support Team.Designed and developed the first-ever U.S. Coast Guard-wide instructional course. Created online training courses for Officer Training, Boarding Team School, Food Service Technicians, Health Services, IT, and Electronics TechniciansDesigned and developed training courses, simulations, 3D models and instructional process improvement for the U.S. Coast Guard.Built a custom XML/Flash data driven online course platform that is SCORM/LMS compliant. Held a Secret Clearance

Washington, Dc, Us

Design and build interactive Web applications, online courseware and mobile apps.

Established corporate identity and brandingManaged over 20 employees in SelfCare.com’s Creative and Engineering departments Evolved the site thorough several redesigns Played a key role in establishing partnerships with NBCI, Women.com, Ivillage, AOL, Value Vision and 3rd Age Received the companies first MVP award for work on online advertisingPioneered new and innovative user interface solutions designed to enable users to easily access 16K products and related content Consistently met deadlines of fast paced development schedulesSaved SelfCare.com over $40,000 by bringing product image processing in-houseSelfCare.com received more than 600,000 visitor sessions and more than 40 million hits a month Successful hits for a 1 week period increased from 2,171,865 (05/99) to 9,838,053 (05/00)Jan 1, 2001: Gomez.com ranks SelfCare.com #1 in Customer ConfidenceNielsen//NetRatings listed SelfCare.com in the top 15 brands that lead to assured action (6-2000)

Designed and animated award-winning interactive English language learning coursesHired, trained and managed employees for art departmentWorked with a broad range of art styles designed specifically for each product demographicDesigned and produced packaging and print marketingDesigned lead characters, games and created animationsDesigned a unique brand for each CD and developed style guidelinesVisit DynEd.com for a list of awards