Jordan Handler Email & Phone Number

Tucson, AZ, US

• Assists Director of the Book Division in day-to-day tasks as needed, including reporting, data analytics, hiring, scheduling, service billing, markdowns, overseeing department employees, and other duties as assigned
• Trains and supervises between four and thirty customer service employees depending on time of year
• Creates listings, fills, ships, tracks, and invoices thousands of books on Amazon under Bear Down Books, which has recovered over $153,000 from deadstock book sales in three years
• Processes ecommerce orders, Amazon orders, and special orders while maintaining databases, creating invoices, and tracking incoming stock for fulfillment
• Sorted, audited, boxed, and directed over 30,000 books, to 20 different areas and events, for the third largest book festival in the USA. Completed annually, pre-pandemic
• Coordinates all book returns, creating over 650 separate chargebacks recovering over $1.26M

Tucson, Arizona Area

• Cycle counts, inventories, transfers, and tracks over $3 Million worth of textbooks between five locations
• Maintains an inventory of less than 0.8% shrink during tri-annual inventories
• Created guide shipments and rental return shipments, to nine different vendors, recovering over $280,000 from old inventory, and over $130,000 from rental books
• Made over $48,000 in profit on four semesters’ worth of $5 buyback books
• Sorted, audited, boxed, and directed over 30,000 books, to 15 different areas and events, for the third largest book festival in the USA.
• Developed instructions and protocols on 15 different Bookstore procedures

Tucson, Arizona Area

• Managed and supervised a team of 7 student employees between two retail locations
• Purchased insignia UA merchandise and non-insignia athletic gear through various vendors
• Designed new art on a long sleeve t-shirt which sold 270 units and netted almost $8000 in profit
• Introduced a new product category which sold over 870 units and netted almost $12,000 in profit
• Negotiated best prices, terms and conditions according to University policy for reorders and new products
• Determined pricing to maintain desired gross margin on new products and verifies that artwork follows official trademark and licensing guidelines

Tucson, Arizona Area

• Merchandised and organized the store for the grand opening
• Managed a team of more than ten employees in the Men’s, Women’s, and Kids’ department
• Received 27 customer service letters from satisfied customers, the most received in the store
• Honored with top award for capturing 80% of e-receipts
• Opened four credit card accounts in one day, four times the monthly goal

Tucson, Arizona Area

• Assisted in preparations for store grand opening including merchandising and organization
• Coached a team of more than ten employees on customer service and store operations
• Interviewed and hired new staff members to meet store needs
• Trusted with day-to-day financial operations of the store including preparing bank deposits, oversight of the cash drawer reconciliation process, and petty cash purchases
• Received and processed new merchandise

Bachelor'S Degree, Journalism, 3.95

Activities and Societies: Intramural Softball, Dorm Council I have won numerous awards, and have been elected to membership in Phi Beta.

Bachelor Of Arts (B.A.), Journalism, 3.95

Activities and Societies: Phi Beta Kappa, Early Acceptance Fall 2007 Phi Kappa Phi Honorary Spring 2009 UA Wildcat Excellence Scholarship.