Jordan Casserley

Jordan Casserley Email and Phone Number

Engagement Manager at McKinsey & Company @ McKinsey & Company
Jordan Casserley's Location
New York, New York, United States, United States
Jordan Casserley's Contact Details

Jordan Casserley work email

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About Jordan Casserley

Jordan Casserley is a Engagement Manager at McKinsey & Company at McKinsey & Company. She possess expertise in research, leadership, social media, photoshop, newsletters and 42 more skills.

Jordan Casserley's Current Company Details
McKinsey & Company

Mckinsey & Company

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Engagement Manager at McKinsey & Company
Jordan Casserley Work Experience Details
  • Mckinsey & Company
    Engagement Manager
    Mckinsey & Company May 2023 - Present
    Us
  • Mckinsey & Company
    Associate
    Mckinsey & Company Nov 2020 - Apr 2023
    Us
    Associate within the McKinsey Digital practice
  • Cargurus
    Product Management Mba Intern
    Cargurus Jun 2019 - Aug 2019
    Boston, Massachusetts, Us
    Product Manager, Dealer Product
  • Artsy
    Customer Support Manager
    Artsy 2017 - 2018
    New York, Us
    Focused on reducing company time spent on non-revenue adding tasks, thereby enabling budget-neutral growth. • Built and implemented a customer service platform serving 5000+ clients in multiple time zones. Managed a team of 15 customer support representatives. • Managed Jira and GitHub ticketing and tracking for all customer-related bugs, requests, and product developments. • Created an automatic response-bot to standardize response time to 1 minute; authored 100+ customer support articles.• Maximized team efficiency by enhancing the self-support process and cutting back on the need for hands-on account management. Initiative allowed account managers to grow client lists from 80 to ~200 accounts per person.
  • Artsy
    Product Specialist
    Artsy 2016 - 2018
    New York, Us
    Spearheaded the development of the product marketing team and initiatives for the Gross Merchandise Value teams, working cross-functionally with the Product, Engineering, Sales, and Legal. • Responsible for developing go-to-market strategy and for informing roadmaps and sprint planning based on customer insights and competitive research. • Conceived of and built an on-site transactional tool, shortened sales timeline from 21 to 14 days for artworks under $5,000.• Initiated and developed external messaging and communications related to new product development, used by the sales and account management teams in client cultivation and prospect outreach. • Assisted with redesign of SaaS landing page, resulting in 2x increase in customer applications. Implemented customer development pipeline to reinforce the Artsy brand and drive gallery subscriptions.
  • Artsy
    Business Analyst, Artsy Billing & Accounts Receivable
    Artsy 2014 - 2017
    New York, Us
    Built a system for obtaining, tracking, and growing revenue. Identified opportunity and single-handedly managed all recurring revenue and coordinated recurring payments from 2000+ clients. • Scaled subscription payment collection from roughly $1k/day to $1MM+ in MRR. • Hired and trained three new full-time billing and accounts receivable employees, and transitioned department ownership to the newly-created Finance team.
  • Artsy
    Senior Gallery Relations Manager
    Artsy 2014 - 2017
    New York, Us
    • Managed relationships with 90+ Artsy gallery partners (roughly $80,000 MRR), including key international accounts. • Identified and executed on opportunities to expand Artsy’s presence and brand worldwide.• Represented Artsy at multiple international art fairs, including launching Artsy's presence in Australia. • Advanced subscription outreach to engage new clients while creating new opportunities for ongoing engagement and retention of current client base.
  • Stanford University
    Resident Advisor
    Stanford University Mar 2013 - Jun 2014
    Stanford, Ca, Us
    Department of Residential Education: Highly selective interview process resulting in appointment as house Resident Advisor (RA). Leader of house staff, mentor for sixty residents in an all-female dorm; involved five-month training in drug and alcohol abuse, interpersonal relationships, leadership strategies, conflict resolution, and more.
  • Stanford University
    Student Cataloguer
    Stanford University Jan 2013 - Jun 2014
    Stanford, Ca, Us
    Stanford Visual Resources Center: Collection, organization, and management of visual data compiled by the Department of Art & Art History.
  • Stanford University
    Editor
    Stanford University Sep 2010 - Jun 2013
    Stanford, Ca, Us
    Stanford Quad Yearbook: Positions held include Managing Editor and Senior Section Editor. Oversee the completion of the book; work with section editors, photographers, layout artists, business and marketing teams, and publishing companies to complete a 400+ page book.
  • Sotheby'S
    Intern, Sotheby'S Preferred
    Sotheby'S Jun 2013 - Aug 2013
    New York, New York, Us
    Intern in the Sotheby's Preferred Department, a branch of marketing that handles client service and loyalty programs.
  • Iris & B. Gerald Cantor Center For Visual Arts At Stanford University
    Student Guide
    Iris & B. Gerald Cantor Center For Visual Arts At Stanford University Sep 2011 - Jun 2013
    Stanford, California, Us
    Extensive training and testing process in museum education and organization; self-designed tour of Center collections and exhibits for diverse audiences.
  • Iris & B. Gerald Cantor Center For Visual Arts At Stanford University
    Visitor Services Volunteer
    Iris & B. Gerald Cantor Center For Visual Arts At Stanford University Mar 2011 - Jun 2013
    Stanford, California, Us
    Section Leader responsible for organizing and managing other volunteers. Requires in depth training and knowledge of museum collections.
  • Museo Di Palazzo Vecchio
    Tour Guide
    Museo Di Palazzo Vecchio Sep 2012 - Dec 2012
    Extensive training and testing process in museum education and organization, and city history. Gave tours of Secret Passages of Florence’s City Hall to diverse audiences
  • Guggenheim Museum
    Institutional Development Intern
    Guggenheim Museum Jun 2012 - Aug 2012
    New York, Ny, Us
    Extensive museum, non-profit, and prospect research; writing final exhibition reports and grant proposals; maintenance of records and constituent profiles in Raiser’s Edge; donor correspondence.
  • Artadia
    Intern
    Artadia Jun 2011 - Sep 2011
    Brooklyn, Ny, Us
    Non-profit organization aiming to encourage and fund the development of innovative art and artists around the country. Extensive artist, gallery, non-profit, and development research; preparation and organization of artist materials for review in artist residency panel process, and contributed writing to monthly newsletter.
  • Luhring Augustine Gallery Inc
    Intern
    Luhring Augustine Gallery Inc Jun 2011 - Aug 2011
    Internship at the contemporary art gallery. Gallery and artist research, office work, management organization.

Jordan Casserley Skills

Research Leadership Social Media Photoshop Newsletters Powerpoint Microsoft Office Museums Grant Writing Microsoft Excel Marketing Art History Nonprofits Copy Editing Communication Raiser's Edge The Museum System Kwi Gxs Microsoft Word Microsoft Powerpoint Adobe Photoshop Indesign Google Docs Salesforce.com Salesloft Google Analytics Google Sheets Google Slides Stripe Looker Writing Art Exhibitions Editing Management Customer Service Event Planning Public Speaking Jira Github Salesforce.com Administration Invision Product Management Product Marketing Account Management Customer Relationship Management Balsamiq

Jordan Casserley Education Details

  • University Of Virginia Darden School Of Business
    University Of Virginia Darden School Of Business
    General
  • Stanford University
    Stanford University
    Criticism And Conservation
  • Greenwich Academy
    Greenwich Academy
    High School
  • General Assembly
    General Assembly
    Data Analytics
  • Stanford University
    Stanford University
    Bachelor Of Arts - Ba

Frequently Asked Questions about Jordan Casserley

What company does Jordan Casserley work for?

Jordan Casserley works for Mckinsey & Company

What is Jordan Casserley's role at the current company?

Jordan Casserley's current role is Engagement Manager at McKinsey & Company.

What is Jordan Casserley's email address?

Jordan Casserley's email address is jo****@****sey.com

What is Jordan Casserley's direct phone number?

Jordan Casserley's direct phone number is +120339*****

What schools did Jordan Casserley attend?

Jordan Casserley attended University Of Virginia Darden School Of Business, Stanford University, Greenwich Academy, General Assembly, Stanford University.

What skills is Jordan Casserley known for?

Jordan Casserley has skills like Research, Leadership, Social Media, Photoshop, Newsletters, Powerpoint, Microsoft Office, Museums, Grant Writing, Microsoft Excel, Marketing, Art History.

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