Jordan Howell Email and Phone Number

Facilities and Real Estate portfolio and program managment for Vera Whole Health national network of advanced primary care.

Managing Real Estate and Construction for Vera's growing growing network of advanced primary care centers across the United States.

Manage portfolio of 16 leased and 10 owned buildings with 4.6 Million Sq. Ft. and 4 Facility Management (FM) teams with 15 direct reports including Class A office and Research and Development buildingsTrain and mentor FM team members to coordinate operations with property management, vendors, and landlords to ensure successful working relationships and standards are met for the clientOwnership of portfolio team as hiring manager, developing and hiring talent, setting compensation, full portfolio financial management, holistic service delivery, and senior level representative for escalations and emergenciesManage portfolio fiscal activities ($3M) inclusive of budget preparations, financial forecasting and variance analysis and assurance of all economic justifications for expenses including bidding processes Strategic planning for team growth including appropriate level of position, timing, recruitment, hiringRegional Leadership team member responsible for integration of the Hines service program creating a “one stop shop” for the Amazon Global Real Estate and Facilities (GREF) client for Seattle HQ of 12.5 M Sq. Ft. Subject matter expert on industry standards for facilities operations/management approach including incident response, inclement weather and Environmental Health and Safety coordinationOversight and process management for Post Occupancy Projects and Moves, Adds, Changes within portfolioEnsure delivery on all Facilities Key Performance Indicators, inclusive of regular reporting and trend analysisDevelop and maintain positive relationships with Property Managers, vendors and Amazon GREF contacts

Manage portfolio of 12 leased buildings, 2 Million Sq. Ft. of Class A office, 2 FM teams with 6 direct reportsManage building financials ($1.5M) for operating budgets and vendors, inclusive of tracking and reporting to the client to meet Service Level Agreements (SLAs)Train and lead team members to provide best in class FM service delivery with a focus on coordination with property management, landlords, and vendors to ensure client standards are maintainedSupervise operational program SLAs, specifically building inspections and work order ticket management Lead and direct solutions to escalations and business impact response scenariosDirectly respond to incidents, operating as Incident Commander, as well as training Facilities Managers for Incident Command, and ensuring Incident Reporting is completed per program standardsLeverage SMEs in the Facilities Technical Operations team to support solutions to building systems issuesOversee and support post occupancy projects from development through completionManage On-Call program development, training, and process improvement (55 building portfolio) Coordinate with Hines program teams to deliver quality customer experiences, including: signage, security, transportation, dogs, emergency preparations, etc.Develop, lead, and manage project initiatives and rollout program changes with a focus on change management

Oversight of University portfolio inclusive of 3 leased buildings and 2 owned buildings totaling 350,000 Sq. Ft. Manage 5 site level direct reports, their FM teams, and Campus Facilities budgets Manage staff to ensure labor and budget resources are allocated for operations and projectsDevelop and forecast budget and cash flow for current and future fiscal year ($5.5M operating budget)Create and maintain University capital improvements and deferred maintenance schedulesDevelop, maintain and oversee real estate contracts including leasing, purchasing, and operational servicesFacilitate and lead development team for the asset disposition of a 92,000 sq. ft. Owned buildingReport to Chief Financial Officer, providing weekly reports, project updates, and regular budget forecastsProvide reports to University’s fiduciary Board of Governors and Real Estate Task ForceOversee contract development and execution for major capital projectsManage project schedules and cost controls per approved budgets and contract deliverablesOversee value engineering to drive highest values within approved budgetsDevelop and maintain risk management plans and oversee risk mitigation efforts

Ownership of $8.8M University allocated project budget for Seattle Campus TI/RelocationDelivered project with an 8% savings marginManage all project consultants and vendors including legal, broker, agents, architect, GC, landlord, and FF&EResponsible for regular reports to University Executive Leadership Team and Board of Governors (fiduciary)Collect, maintain, and disseminate all project contracts, data, critical documentsRecord meeting minutes for University Board Real Estate Task Force meetings and all project meetingsDevelop and maintain project schedules and critical path deliverables and report out to University stakeholdersProvide cash flows and budget forecast projections to University CFO on regular basisManage evaluation of purchase offers, LOI terms, and negotiation for sale of $26.5 Million sale of Seattle assetOversee building turnover to buyer per purchase and sale agreement requirementsFacilitate and manage project life cycle from site selection, due diligence, schedule and budget development, schematic design, design development, construction documents, construction, building utilities, FF&E, relocation, punch list and project closeoutOversee permit procurement, TCO, and CO sign offCoordinate bid and contract award process for general contractorRepresent owner at OAC meetings and facilitate RFI and Submittal schedulesManage and approve all project invoices and construction pay applications as well as change order proceduresLead and coordinate with campus user groups to ensure delivery of all workplace requirements and needsOversee development of value engineering options and recommendations for project budgetsDevelop and facilitate RFP process for all project vendorsEvaluate selection and manage contracts for all FF&E vendors for $1.3 Million budget including:Furniture, Audio Visual, Security, Signage, Low Voltage design, Phones and PA, Server room buildoutManage and coordinate all aspects of the campus relocation to new space

Manage 80,000 Sq. Ft. school campus with 3 owned buildingsOversee and forecast facilities maintenance operating budget of roughly $500,000Supervise 3 full time maintenance staff and 10 full time seasonal maintenance staffOversee maintenance of facilities services contracts Identify, negotiate, and manage all construction and service contracts Draft RFPs and contracts, and oversee scope, budget, and management for capital projects including IT infrastructure, HVAC, Kitchen/Cafe, Solar Panel, Remodels, etcOversee School Expansion Remodel project (The Expansion remodel project was a $5.3 M project executed over 14 months. The project involved demolition and new construction between two occupied school buildings.)Lead programing and development meetings for expansion project scopeEvaluate general contractor bids and work with owner to select contractorDevelop, assess, review, and track construction budget Work directly with architect and owner leadership team throughout design and construction processIntegrate key stakeholder input into design build processRepresent owner in meetings and communications throughout project lifecycleCoordinate construction schedule in occupied buildingsImplement safety plans for occupied school building during constructionOversee timeline and needs for installation and final user ready occupancyAccounts payable for project billing and budget Proactively resolve day to day and systems level problems throughout project

• Oversee athletic program with 625 student participants and $50K+ budget• Supervise 70 CYO teams, 190+ volunteer coaches and 12 coordinators for 6 sports• Provide leadership and organization to St. Joseph CYO Athletics Board

• Counsel students to provide academic, career, and social emotional support• Develop behavior plans and support goal setting for students• Facilitate counseling groups of 6-8 students• Teach preventative counseling lessons to classesRainier Beach High School – SCHOOL COUNSELOR INTERN 2011-2012Lower Woodland Elementary – SCHOOL COUNSELOR INTERN 2010

Manage 80,000 Sq. Ft. school campus with 3 owned buildingsManage facilities expenses to budgetOversee facilities maintenance operations, work orders, and projectsSupervise 10 seasonal maintenance staffManage facilities services contracts including janitorial, security, HVAC, copy machines, etc