Jordan Chen Email & Phone Number

United States

New York, New York, United States

San Diego, California, United States

• Created and maintained weekly meeting minutes, monthly progress reports, and system diagrams (DFDs, ERDs) to track and present project deliverables to NCITE (National Counterterrorism Innovation, Technology, and.
• Connected PostgreSQL database to Unreal Engine 4 using plugins to bring data into an augmented reality environment. Thoroughly documented steps that others were able to follow and reproduce with successful connections.
• Turned 1,000+ maintenance logs into a structured dataset containing important failure words and phrases using natural language processing (tf-idf, tokenization, stemming). This data then fed successfully into future.
• Built and validated 250 hyperparameter tuned machine learning models using SciKit-Learn to predict maintenance failures in machinery. The final logistic regression model chosen resulted in 91% accuracy in test scenarios

San Diego, California, United States

• Created a web scraping script in Python to extract 10,000 lines of data from Airbnb Trust Pilot URLs in an efficient and automated way using BeautifulSoup. This script multiplied the size of the original dataset by 50.
• Preprocessed text data by removing noise and normalizing sentences in Python using regular expression.
• Built a BERT deep learning model, with 64% accuracy, to categorize service failures in Airbnb reviews and provide statistical insights on the frequency of failures.
• Led development of Service Failure in Sharing Economy project by delegating weekly tasks, setting deadlines, and reviewing work. Mentored new members in onboarding and answered questions about project or requirements.

San Diego, California, United States

• Helped elderly individuals, in hour long one-on-one sessions and group sessions, with various technology problems over a virtual platform
• Created presentations to break down important technological concepts, like phishing and emails, to improve the audience’s tech-savviness

San Leandro, California, United States

• Described the menu and specials, took orders, served food, and made sure customers had everything they needed to enjoy their meals.
• Accepted payments, rang up bills, assisted in stocking, removing and resetting dishes and silverware between courses, and cleaning and resetting vacated tables.
• Created new menu in Canva and printed/laminated final draft.

San Ramon, California, United States

• Provided quick and efficient service to customers.
• Greeted customers, took their food and beverage orders, and rang orders into register.
• Assembled food and beverage orders, checked them for completeness and accuracy, and packaged orders for on-premise or takeout.
• Collected payments from guests and made change and maintained cleanliness of counters and floors.

Master Of Science - Ms, Analytics, Gpa 3.91

Applied Data Science Program

Bachelor Of Science - Bs, Information Systems Major / Management Minor, Gpa 3.92

Activities and Societies: Academic Distinctions: 2022 Information System's Outstanding Graduate, Summa Cum Laude (3.80+ GPA), Fall 2018.

High School Diploma, Business Administration And Management, General

GPA 3.92 California Scholarship Federation Outstanding Sealbearer Award (CSF), Section leader of Marching/Concert/Jazz Band, Gifted Music.