Jordan Gresham Email & Phone Number

Working as a Product Analyst IV for Prime Therapeutics.

• Developed T-SQL logic structures for SQL Server and utilized Node.js for application development. Proficient in MVC/MVVM patterns, RESTful APIs, and familiar with Responsive Web design• Created scalable AWS applications (ECS, Fargate, Lambda, Aurora), establishing automated CI/CD pipelines using CloudFormation, Terraform, and GitHub CI/CD• Utilized low/no-code integration platforms, showcasing expertise in serverless and containerized products (Serverless, ECS)• Excelled in agile settings (Scrum/Kanban), leading teams in automated CI/CD pipeline creation, using GitFlow principles• Comprehensive understanding of web protocols (HTTP/HTTPS), contributing to holistic application development• Oversaw automation of clinical team reporting using available Microsoft Products, SQL, Looker Reporting and other available technologies such as PowerAutomate generally saving anywhere from 1 hour to 3 days of preparation• Worked in a modern technology stack with technologies such as: SnapLogic ETL job set up, Looker LookML configuration, Retool application development, and Aurora PostgreSQL preforming CRUD operations

• Includes all below Senior Enrollment Specialist responsibilities in an oversight sense.• Oversee all Part D Plan Correspondence processes and flows. • Manage a team to ensure all items are resolved within a timely manner.• Ensure efficiency within my team to prepare for additional workload and growth. • Develop procedures to ensure correct and best practice is followed. • Create corrective action plans to submit to executive leadership. Work with my team to educate and fix issues.• Act as a consultant to company departments in order to ensure accuracy of letters dependent on CMS guidance.• Oversee and build training programs for new employees.• Work closely with PBM vendor to ensure accuracy of delegated correspondence materials.• Work with vendors to ensure correct file flow and accuracy of letters once in members hands.• Manage team to provide support as an advocate to ensure growth and accomplishment.• Manage timecards, PTO, pay, career paths and day to day work structure.• Work with Marketing, Compliance and executive leadership on one-time mailings.

Millcreek, Utah, United States

• Assist the pharmacist.• Work as a Cashier.• Check customer medications for accuracy.• Help customers with any needs throughout the store.• Take refill orders over the phone and at the drop off.• Enter new patient information.• Process prescriptions.• Coordinate insurance information and payment.• Fill prescriptions for pharmacist approval.• Organize drugs on the shelf.• Receive the inventory.

• Assisted the pharmacist.• Processed online claims for compounds.• Reached out to patients to review coverage information and help with claim while maintaining all necessary HIPAA information.• Collected patient information and payment so that medications could be shipped accurately.• Review and oversaw refill team to coordinate schedules for all patients.• Spoke with patients that had concerns or complaints.• Excelled in a sales environment to advertise specialty medications.• Made patients aware of specialty compounds and company services.• Worked with doctors’ offices to maintain customer service.

Midvale, Utah, United States

• Assisted the pharmacist.• Checked patient medications for accuracy.• Entered new patient information.• Processed prescriptions.• Filled prescriptions for pharmacist approval.• Delivered medication to hospice patients or assisted living facilities.• Processed and compiled bi-monthly cycle fill list.• Managed refill reminders for nursing staff.• Oversaw team that would handle sensitive new branches of business. (Boise)• Organized drugs on the shelf.• Received the inventory.• On a corporate level verified that inventory was accurate.• On a corporate level managed and ordered medications through wholesaler.• On a corporate level provided cost comparison for company profitability.

Bachelor Of Applied Science - Basc, Information Technology

Associate Of Science - As, Information Technology

Certificate, General Studies

Certified Pharmacy Technician

High School Diploma

Associate'S Degree, General Studies