Jordan Jicha Email and Phone Number

As the Regional SBDC Director, I lead a dynamic team dedicated to fostering small business growth and economic development across our 12 county region. My role involves:Strategic Leadership: • Providing strategic direction and vision to ensure the effective operation of the SBDC in alignment with regional economic development goals.Program Development: • Conceptualizing and implementing innovative programs that address the diverse needs of local businesses… Show more As the Regional SBDC Director, I lead a dynamic team dedicated to fostering small business growth and economic development across our 12 county region. My role involves:Strategic Leadership: • Providing strategic direction and vision to ensure the effective operation of the SBDC in alignment with regional economic development goals.Program Development: • Conceptualizing and implementing innovative programs that address the diverse needs of local businesses, including start-ups and established enterprises.Stakeholder Engagement: • Building and nurturing strong relationships with local government entities, industry associations, and community leaders to facilitate collaborative initiatives and resource-sharing.Team Management: • Leading and empowering a high-performing team of 6 fostering a culture of collaboration, innovation, and continuous improvement.Impact Measurement: • Implementing robust measurement systems to assess the impact of SBDC initiatives on local businesses, job creation, and economic growth.Under my leadership, the our Purdue-hosted SBDC has achieved a 33% growth in total clients served, and a 300% in capital contributions by our clients.I am proud to be part of a team that is actively shaping the economic landscape of our region and contributing to the success of countless entrepreneurs. Show less

Bringing authentic homemade Italian cuisine and hospitality to the heart of downtown Delphi, IN. www.parettas.com

Owner of LaunchPath LLC, providing Small Business Bookkeeping Servies to clients in Binghamton, NY

Own 3 rental units in Broome County, NY

- Assist aspiring and current entrepreneurs in increasing/creating business efficiency - Aid clients in creating business plans and models - Create cash flow projections for operating and start-up businesses - Use various tools to analyze financial state of operating companies

Currently we own and operate independent bread distribution routes with Bimbo Bakeries. The company has previously owned and operated Old World and Full Belly Deli in Upstate NY.

- Created, implemented and maintained organization wide budget- Oversaw all aspects of corporate, individual and group sales- Responsible for all human resource and payroll functions - Charged with maintaining organizational efficiency and seeking new ways to optimize organizational function

- Oversaw all aspects of the sales department - Created sales strategy and set all pricing mechanisms - Actively managed 4 full time employees, 4 full time interns and was senior to 30 gameday staff - Main administrator for Score CRM & TicketReturn

- Main administrator of both TicketReturn and CRM, including creating events and running CRM group reports- Process all orders in databases and push data on the sales team in order to create an effective sales strategy - Sell season tickets and grow our season ticket base- Manage the box office including full time assistants and 20 gameday employees- Create and review gameday reports and review attendance figures- Provide all IT work for the team and… Show more - Main administrator of both TicketReturn and CRM, including creating events and running CRM group reports- Process all orders in databases and push data on the sales team in order to create an effective sales strategy - Sell season tickets and grow our season ticket base- Manage the box office including full time assistants and 20 gameday employees- Create and review gameday reports and review attendance figures- Provide all IT work for the team and manage the technological infrastructure as well as pursue new technological innovations for the team in order to create a 21st century fan experience, including heading the implementation of a IPad based POS system and wireless infrastructure to support this new system Show less

-Full time intern with the 2014 Eastern League Champion Binghamton Mets, Double-A affiliate of the New York Mets. -Responsible for taking inbound calls, making outbound calls in order to assist in selling and helping process and package season tickets and sky box orders. Also responsible for processing ticket orders both on the phone and through walk-up customers as well as assisting in all aspects of effectively running the box office. -On game nights, help customers at the… Show more -Full time intern with the 2014 Eastern League Champion Binghamton Mets, Double-A affiliate of the New York Mets. -Responsible for taking inbound calls, making outbound calls in order to assist in selling and helping process and package season tickets and sky box orders. Also responsible for processing ticket orders both on the phone and through walk-up customers as well as assisting in all aspects of effectively running the box office. -On game nights, help customers at the ticket window or at will call and sometimes step out of the box office as needed to assist in handing out giveaways.-Sold mini-pack orders, group tickets and skybox tickets as well as updating the CRM database accordingly. -Complete credit card reconciliations in order to keep all account receipts separate and placed in the correct category for accounting purposes. Show less

-Responsible for taking inbound calls and processing ticket orders both on the phone and through walk-up.-Also responsible for selling ticket specials and seeking groups for the organization. - Various tasks to help effectively run the ticket office including writing invoices and balancing all ticket orders at the end of the day.

-Interned with the Eastern Division champion Binghamton Senators, the AHL affiliate of the Ottawa Senators. -Responsible for cold calling leads In order to sell ticket packages, sell programs by hawking and help with any other pre-game, post game and in-game activities as needed.

-Managed a branch of the company in Binghamton New York and generated $35,000 in revenue. -Worked in an extremely goal-oriented environment and gained skills in marketing, selling, managing employees as well as myself and building excellent customer relationships.-Recruited, hired, trained and managed a crew of painters towards completing very specific daily and overall project goals.-Created marketing techniques in order to further expand the branch.-Created… Show more -Managed a branch of the company in Binghamton New York and generated $35,000 in revenue. -Worked in an extremely goal-oriented environment and gained skills in marketing, selling, managing employees as well as myself and building excellent customer relationships.-Recruited, hired, trained and managed a crew of painters towards completing very specific daily and overall project goals.-Created marketing techniques in order to further expand the branch.-Created and consistently hit daily, weekly and yearly selling goals.-Closely followed profit margins in order to bring in more profit for the company. Show less