• Build leader and employee capability in human resources policies and procedures through training, knowledge sharing, coaching, and direction. • Align divisional policies and procedures with corporate directives, providing direction and guidance to all levels of employees on policies and procedures ensuring consistency.• Provide counsel to employees on personnel related matters, such as compensation and benefits, health & welfare, employee services, and ensuring a safe work environment.​• Coach leaders on performance management, employee development plans, and disciplinary actions. • Review all promotions, job moves, relocations, performance improvement plans, and compensation awards.• Utilize data and market intelligence to support talent initiatives and to develop new strategies for organizational effectiveness.• Facilitate organizational Strategic Workforce Planning (SWP) efforts by working with leadership team to develop and modify global footprint. Provide counsel on succession planning within GFSO, facilitating the process to support intentional career conversations to build our pipeline.• Ensure organizational design and structure is aligned with strategic focus, leading realignment efforts as necessary.• Provide leadership to diversity and inclusion activities within the GFSO team. • Play an integral part in the Employee Insights survey process, leveraging the voice of the employees to action on cultural improvements in day-to-day and broader actions.• Serve internal customers at all levels of the division, including senior leadership.

• Provided consultation to HR leadership on how to manage difficult situations in all areas of HR such as separations, gaps in attendance, disciplinary actions, performance issues, investigations, and policy violations. • Served as the subject matter expert for performance management process (PMP) for all US facilities. • Improved PMP process by creating and implementing various tools including leader and HR guides, leader scripts for delivering action plans, etc. • Led and closed out over 50 HR investigations for employees and non-employees.• Served as point of contact for complicated disability, FML, and accommodation situations including religious accommodations. • Provided guidance on time away from work policies including but not limited to military leave, VESSA, vacation, bereavement, and spousal/parental leave.• Provided approval of all work restriction analyses, frequently challenging the business to find work for employees rather than putting them out on leave.• Review, provide feedback, and approval of facility handbooks to ensure consistency and compliance.• Consulted with facility HR to implement the first service dog at a CAT Inc. facility • Led and completed the Data Privacy Archer Process with 100% completion. Included inventorying, completing an assessment, and remediating action items for over 400 HR Processes• Administrator of the 2019 HR United Way Program

• Collaborating with HR partners to assist in the administration and support of employee issues and problems within various HR areas• Managed the workforce planning program• Analyzed job elimination and lay off business cases for approval• Acted as the HR Data Privacy and HIPPA expert across the US• Assisted in implementing GDPR within the company• Handled and closed numerous data privacy breaches• Led and conducted EPHI Audits to ensure HIPAA Compliance• Implemented Data Privacy Practices for Brazil• Improved electronic access request process by implementing a process document, standard work, while aligning with data privacy policies.

• Administered workforce planning program• Assisted Hiring Mangers recruiting management and salaried positions • Led Corporate HR trainings for employees and leaders• Global process owner for company service and service awards

• Manage all activity related to Workers Compensation activities under all corporate workers comp. plans for hourly, support, and management employees for three major and four minor facilities• Process medical bills at the lowest payment possible by using the ILWC laws and contracts from Caterpillar’s PPO’s in under a 30-day deadline• Nominated to test two new Disability/WC systems

• Solely in charge of human resource responsibilities for 180 employees• Control all functions of new team member recruitment, interviews, selection activities, and orientations, unemployment, benefit audits, etc.• Decreased turnover rate over 13 month period

Pearl Automotive recruiting for 4 dealershipsCreated job descriptions for various positionsActed as a representative at job fairsFacilitated surveys, computed results, and recommended the correct actions to takeConstructed a pay scale for position throughout 4 dealerships, ran an analysis to make sure all pay grades were fair, and made recommendations to implement changesResearched setting up an apprenticeship program for interns and alumniCreated an HR handbook for managersCreated performance reviews for sales & administrative employees

Conducted 50+ phone interviews and personal interviewsWrote summaries for applicant interviews and then made recommendationsMaintained an Affirmative Action log and disposition codesDeveloped training sessions on business ethics, time management, leadership development, and presentation skillsComputed and generated a Total Compensation SummaryConsistently worked with FMLACreated proposals for an internal recognition programAssured certain procedures were in agreement with employment laws