Jordan Joltes Email & Phone Number

Pittsburgh, Pa, Us

Pittsburgh, Pennsylvania, Us

With the Salesforce platform as an enabler, we empower and educate our clients on the value and capabilities of Enterprise Applications; how to effectively implement them, and how to achieve greater efficiencies and a stronger return on investment.Through strategic consulting and business process modeling, we architect and build integrated, business-centric, Salesforce solutions that directly align with each of our customer's strategic business needs.

Brownsville, Pennsylvania, Us

Carnegie, Pa, Us

Established and launched a seven figure Salesforce practice, mentored and developed talent to grow the staff, built long-standing relationships through delivering successful Client projects and created Salesforce footprint in Pittsburgh market.Responsible for all delivery and tailored implementations including full cycle change management and Program governance.Provided consulting, strategy, process improvement, analysis and support for Clients on salesforce.com platform.Coordinate and lead teams to analyze data relationships in order to gather business requirements and design specifications.Lead strategic engagement sessions with clients to gather requirements and establish a comprehensive design and deployment plan for a CRM implementation.Assist clients to select appropriate technologies/applications through structured vendor selection processes.Lead consultant representative on multiple, large CRM deployments

Pittsburgh, Pa, Us

Collaborated with senior management team to set the overall strategy and objectives for each delivery phase of the Enterprise Analytics program.Accountable for leading project managers to establish plans and ensure timelines were met.Managed vendor relationships and strategic development partnerships related totechnology stacks used within the department.Responsible for the establishment of the overall Program Plan and communication toleadership executives. Managed project interdependencies and resource alignment and responsible for governance of the overall program.

Direct onsite client consultations with departmental heads in order to translate applicable business processes into a comprehensive and customized implementation plan for Salesforce.com CRMDesign and manage the development of Salesforce.com using the standard User InterfacePerform User Acceptance Testing, QA, and administer project launchManage and administer multiple projects simultaneously with various, competing deadlines to increase client sales and operations effectivenessProvide ongoing client support, reporting and consulting as requested by client or contract

Canonsburg, Pa, Us

Implemented and administered the organization's Customer Relationship Management software platform, Salesforce.com. Responsible for enhancements and developing applications to suit the needs of a growing businessAdministered Inside Sales for the eastern United States;Provided support for National Regional Account Managers in developing new leads and maintaining current partner relationships; Coordinated and developed pitch materials, presentations and responses to Requests for Proposals (RFPs);

Canonsburg, Pa, Us

Facilitated and maintained regulatory compliance in all 50 US states to allow the organization to operate nationally;Maintained and developed Customer Service Contracts;Assembled Monthly Operating Report, capturing all aspects of departmental highlights, executive operations and financial reporting to provide to the Board of Directors.