Onboard new hiresTrain new hires virtually in preperation for in person training.Organized meetings.Communication center.Leadership training.Create and present training material.Simplify and automate processes.

• Create training material• Customer order intake• Systems Analysis• Coordinate intake scheduling between customer and technician• Analyze data discrepancies and duplicates for billing• Creates time saving, efficient procedures for the department

• Payroll & performed corrective data analysis.• Took incoming customer calls• Input customer inquiries into a CRM• Analyzed data discrepancies and duplicates• Accounts payable and receivable• Training CRSs, Managers and creating training guides• Human Resources – Benefits, Pay, Time off, Time Clock, Transfer assistance• Mediated and analyzed Hr issues between all parties• Hiring, interviewing, created job postings• Team engagement – Organized corporate and team events and strategies• Reporting analytics• Managing the office environment